Anonymous VPN is a Virtual Private Network based in Seychelles. Anonymous VPN is one of the smaller, lesser-known services in the online privacy market, it has some good features that indicate a positive future for the VPN service. However, our tests discovered a VPN that isn't quite able to compete with the top end of the VPN market just yet. In this Anonymous VPN review, we take an in-depth look at the security and privacy aspects of this service, along with the features they offer, value for money and more with the aim of finding out whether this service is worth your money.
The features of the company's package are:
- Servers in 25 countries
- No data usage limits
- Three simultaneous connections allowed
- P2P allowed
- OpenVPN and Information Protocol Security (IPSec)
- Multilingual website
- Low-price trial account
- Kill switch
- Custom app for Windows, Macs, and Android
- Third-party app for iOS and Linux
Apple doesn't allow companies to make apps available for iPhones and iPads without its approval. This approval process can take years. Thus it's not unusual that a relatively new company doesn't have a custom app available for iOS. However, OpenVPN encryption is the best VPN protection available for online privacy services and you can connect to Anonymous VPN using third party OpenVPN connect for iOS. OpenVPN Connect is available at the Apple store for free. There are configuration files available at the Anonymous VPN website that will get this app working with all of its servers. A similar arrangement is available for Linux users. The server network provides access to locations in 25 countries.
Speed and Performance
I tested Anonymous VPN's speed with testmy.net. These tests were performed from Nottingham, UK, using a Virgin Media residential internet service. I tested the performance of three Anonymous VPN servers. These were the UK and Ireland servers, which I tested on a connection to London, UK, and the Anonymous VPN US server, which I tested on a connection to Miami.
The blocks in the graph represent the maximum, minimum, and average speeds over five test runs. You will also see records for test runs to London and Miami without the VPN turned on. This gives an idea of the effect the VPN has on the speeds of the underlying internet service. I used IPLocation.net to detect the actual locations of each VPN server. The UK server was in London, the Irish server in Dublin, and the US server in Manassas, Virginia.
The graphs show highest, lowest, and average speeds for each server and location. See our full speed test explanation for more detail. Each server roughly halved the speed of the internet connection, which isn't great at all. Fortunately, the speed of my underlying internet service was so good that the VPN didn't damage the playback of streaming video. However, anybody with slower internet could suffer greatly.
I performed more tests with ipleak.net while connected to the Anonymous VPN US server. These tests investigated whether calls to Domain Name System (DNS) servers gave away my location. Whenever your browser fetches a page, it first has to cross-reference the internet address for the given web address. This is performed by access to a DNS server.
Your VPN needs to manage these calls because they can be observed as they cross the internet. If your browser selects a DNS server that is illogically distant from its location, snoopers can work out that you're not really where you appear to be. The ipleak.net test showed my location as Virginia.
All DNS calls went to one DNS server, also in Virginia. A second leak risk comes from a system that is called Web Real-Time Communication (WebRTC). This is a store of data in the browser that helps speed up interactive applications. Checks on this information didn't reveal my true location.
I checked IP leak factors again with a different test site, doileak.net. The results of these tests echoed the findings of ipleak.net. Anonymous VPN successfully hid my true location. The only glitch was that the timezone settings of my operating system were different to the timezone of my reported location. My ISP doesn't use IPv6 addresses, so I couldn't test for IPv6 leaks.
Check out our IP leak test
Since writing this review, we have created our very own IP leak test. Our tool is automated and so all you have to do is follow the instructions on the page to check if you have an IP leak.
Pricing and Plans
Anonymous VPN has one service package. It offers three subscription periods for that plan. There's no free trial, but you can get your money back if you sign up for the monthly or yearly subscription plans. You just have to ask to cancel your account within 14 days of subscribing.
For just $2, you can have full access to the service for three days. This is an excellent way to try out the VPN and make sure that it's right for you before committing for a longer period of time. Many VPN services offer a wide range of payment options. However, you can only pay for Anonymous VPN with a credit card. This is a shame because many VPN customers like to pay with Bitcoin or through PayPal.
Privacy and security
The Anonymous VPN app allows you to select whether you want to use OpenVPN or IPSec. OpenVPN is the best system for VPNs. However, IPSec is also highly regarded. Cisco Systems created it. Cisco is the world's largest producer of internet routers and software. Both implementations include Advanced Encryption Standard (AES) encryption with a 256-bit key. This is the best protection currently available on the VPN market.
Anonymous VPN uses an RSA handshake with a 2048-bit key. This is the standard key length in the VPN industry. However, the top VPNs employ 4096-bit keys for extra safety. Dodgy VPNs use 1024-bit keys. As such, Anonymous VPN's implementation provides you the most common level of protection - not the best - but certainly not the worst. It is secure enough to keep your data private. Owners of iPhones and iPads (that connect using OpenVPN connect) do get full OpenVPN protection when using Anonymous VPN. However, they miss out on the little extras that the company has built into its custom app.
The key security feature that owners of Windows, Mac, and Android devices get is a kill switch. You've probably experienced a situation where your internet connection fails. Once the connection comes back, all your apps try to reconnect. This is a security problem because you can't dictate the order in which they connect. If the VPN isn't the first app to re-establish its service, those apps that start sending out internet messages first will expose your true identity. This is why the kill switch is so important. It ensures that no app can reconnect before the secure VPN link is in place.
The Seychelles is a good location for a VPN service. It is beyond the reach of the bullying secret services of the major powers. It's also a long, long way away from the major legal centers of Los Angeles, New York, and London. Copyright owners are likely to launch prosecutions against the people who download their property with P2P networks. However, they're unlikely to go to the effort and expense of flying out to the Seychelles. Anonymous VPN doesn't keep activity logs, which is a good sign that it will protect your privacy. Also, the company openly states that it allows P2P downloads on its network.
On the off-chance that the police or copyright lawyers get court orders to force the company to hand over its records, you want to make sure that there is nothing on file that can map your real identity to the fake address that the VPN assigns you. Unfortunately, Anonymous VPN does keep connection logs. These records detail which servers you connected to and when.
They also record the amount of data you downloaded. Traffic analysis (e2e timing attack) means that this information is all that law enforcement or copyright lawyers need to break through the privacy that the VPN is supposed to offer. Worse still, the company doesn't state the period for which it keeps those logs on file. It is also worth noting that Anonymous VPN doesn't make you totally anonymous. VPNs provide privacy, not anonymity. Sadly because of the connection logs that this VPN keeps - privacy is not as good as it could be.
Ease of use
When you're ready to subscribe to AnonymousVPN, navigate to the Pricing section of the homepage and click on the "Buy Now" button beneath the subscription period of your choice. The site will take you to a Shopping Cart page.Click on the Checkout button to proceed. Your next task is to register for an account. Finally, you need to enter your credit card details to buy the subscription.
You'll receive two emails from Anonymous VPN. The first of these confirms your membership with the login details that you set up on the registration page. These are your credentials for the client area. The username and password for the app are contained in the second email that you receive. This email also includes links to download files for the app. Click on the link for your operating system to download an installer. The app will install itself. Owners of iOS devices and Linux computers need to go over to the knowledge base to get installation instructions.
The Anonymous VPN Windows VPN Client
The installer creates a desktop shortcut for the app.
When the app opens, you'll need to enter your username and password. The password is different to that for the website client area. Before logging in, click on the slider symbol at the bottom right of the interface. This opens the app's Settings page.
Check the "Remember username and password" box so you don't have to type in your credentials every time you open the app. You can click on the sliders icon to return to the Settings page at any time. This page lets you turn on the kill switch, which ensures that the VPN always protects you when you access the internet. You can also choose here whether the connection to the VPN runs over User Datagram Protocol (UDP) or Transmission Control Protocol (TCP).
Generally, you're better off with UDP. It's much faster than TCP and is useful for interactive applications, such as chat and IP telephony. It is also better for streaming. You can choose which VPN system the app uses. The options are IPSec or OpenVPN. Both use strong encryption, but Open VPN is the best. Click on the slider icon to close the Settings panel.
The default server selection for the app is an automatic allocation. However, if you want to appear to be in a specific place, set this attribute to a named country. Click on the down arrow at the end of the Region field to get the server list, then on the country where you want to access websites.
Click on the Connect button to activate the VPN. That Connect button will change to Disconnect when the VPN connection has been established.
The padlock by the Connect/Disconnect button turns green when the VPN is working.
While in the UK, I connected to the Anonymous VPN server in the US so that I could watch TV from America. I got into my Netflix account and was able to watch videos from the US library there. The Netflix VPN detection systems are tough. The VPN industry uses them as a touchstone. Not many VPNs can get into Netflix from abroad, so this was an excellent result.
I also accessed the ABC and NBC websites while connected to the US server. ABC's access controls are actually more comprehensive than those of Netflix. NBC doesn't try very hard to block overseas access and just about any VPN service can get into it. ABC spotted the VPN and blocked the playback of videos. NBC let me watch. From Spain, I tried accessing British video sites. Unfortunately, the VPN couldn't get me into BBC iPlayer. I could watch videos at the Channel 4 and ITV websites.
The Anonymous VPN app is available for Windows, Android, Mac OS X, and macOS operating systems. There are instructions on the site for downloading a free interface for OpenVPN, then customizing it with files from Anonymous VPN. These instructions are aimed at users of iOS and Linux devices. However, the OpenVPN Connect software is also available for Windows and Macs. The configuration files that Anonymous VPN provides aren't operating system-specific. That provides another option for users of Windows, Macs, and Android devices.
I really enjoyed using the Anonymous VPN app. The designers have got the controls pitched at the right level to please everyone. Those who don't know much about networking technology just have to pick a location and press the Connect button in order to use the VPN. The service also caters for those who want the option of selecting whether the connection runs over UDP or TCP, and whether to use OpenVPN or IPSec.
The problem with getting into BBC iPlayer means that British expats and travelers are unlikely to choose this VPN. The service is quite pricey but can't compete with top-of-the-range services in a similar price range. Despite this, I am generally confident about recommending Anonymous VPN (as long as you're not a Brit abroad). However, with better choices available for a similar price you really are better off getting something else.
Anonymous VPN is an overpriced service with only 25 servers, doesn't unblock Netflix, and having slow speed as we found out in our Anonymous VPN review.
|Based in||Seychelles [SAFE]|
|Servers||25 (25 Countries)|
|Multi Login||3 Devices|
Anonymous VPN offers a 3-days trial for a cost of $2. Anonymous VPN has nothing special to offer. It has only 25 servers, doesn’t unblock Netflix, and has no live chat support.
It’s server speed is below average and its features aren’t worth paying $5.75/month.
I do not recommend this VPN and there’s nothing positives to discuss apart from the fact that it is based in Seychelles and doesn’t keep logs.
Read our full Anonymous VPN review to know more about this VPN.
Pricing – How much does Anonymous VPN cost?
Anonymous VPN is expensive when compared with the industry’s best Surfshark or PureVPN.
These are the 3 pricing plans:
- $2 for 3-days trial
- $12 for 1 month
- $69 for 1 year ($5.75/month)
A good thing about this VPN is its 3-days trial period that costs $2.
They could have given the free-trial, but it is still great that users could get a hand-on experience before spending a good amount on a yearly subscription.
Learn more about VPN prices and plans in our VPN cost article.
Here is a list of payment methods offered by Anonymous VPN:
- American Express
- Diners & Discover credit card
Many readers of this VPN review will be disappointed to learn that the service offers limited payment options.
There is NO Bitcoin or PayPal option available.
I am more bummed out about the lack of Bitcoin than PayPal. Since, it is one of the most efficient and anonymous forms of online payments, it would be excellent to see this feature.
Anonymous VPN offers 14 days money-back guarantee.
If you are not satisfied with the services offered by the provider, you can claim for a refund. You will have to notify the provider through an email.
Just mention your username along with the reason why you want to discontinue the service. The whole process may take up 15 days to complete.
Security – Encryption & features
Anonymous VPN uses strong industry encryption i.e. 256-bit encryption.
This high level of encryption will ensure that your traffic cannot be intercepted by ISPs, hackers, or any third-party.
This level of security is being offered by the industry’s best VPN providers, so that means your traffic is completely hidden.
The service also offers OpenVPN (TCP/UDP) and IPsec protocols.
Jurisdiction – Is it located in a 5-eyes country?
In this Anonymous VPN review, I found out that they are based in Seychelles. An offshore country with no data retention laws.
Seychelles is not a member of a 5 eyes country, so your personal information with the company will not be handed over to other countries or third-parties.
If you want to have a look at your VPN, just look up in our 5 eyes, 9 eyes, 14 eyes country guide.
As of July 2019, Anonymous VPN has 25 servers in 25 countries. That means each server for each country.
It doesn’t have a big server network that’s for sure. A VPN such as PureVPN has a much greater number of server count and its cheaper than Anonymous VPN.
All of their servers are P2P supported.
Speed – How fast is Anonymous VPN?
Anonymous VPN has below-average speed. This means you will have a hard time streaming or even surfing the internet.
I did a quick speed test for Anonymous VPN with my original internet speed of 30 Mbps.
I connected to the Singapore server and ran a test on Speedtest.
I received an internet speed of 10.31 Mbps which is quite low.
There was a decline of 66% in speed.
Streaming – Does it work with Netflix?
No, it does not unblock US Netflix. What could you expect? Anonymous VPN has only 1 US server that has already been blacklisted by Netflix.
To unblock Netflix, there should be a greater server count of US servers, just like PureVPN.
If Netflix blocks one server, then there are plenty that could bypass its restrictions. It’s that simple.
All of Anonymous VPN servers are P2P supported. It means, if there’s a need to download torrents, you can do that by connecting any server.
Even the provider itself on their website claims to offer P2P supported servers and torrenting activity.
It was also able to unblock add-ons on the Kodi media player. That is something very impressive. If you are a Movie fan, then Kodi is a perfect streaming option and using a free VPN for Kodi Windows is also necessary.
Leaks – Does it leak IP, DNS & WebRTC?
Anonymous VPN passed the IP, DNS, and WebRTC test. It did NOT leak your original IP address, so that’s a relief.
Once again, I connected to a Singapore server and here is a screenshot I took from this IPleak website:
Trustworthiness – Logs and customer support
When I was reviewing Anonymous VPN logging policy, I got to know that they do NOT keep usage logs, but it does keep connection logs.
I need to make something clear that connection logs do not compromise your online privacy.
“AnonymousVPN does not collect any kind of VPN activity logs, browsing behavior or any activity related to your VPN connection.”
But what type of information do they collect?
Here is a list:
- Information related to your personal data (email address only)
- Non-personal information (the device you use to connect their website)
- Information related to customer support
You can contact Anonymous VPN support staff using a ticketing system where you will need to submit your Name, Email, and type in the message.
Unfortunately, there is NO live chat support. For users’ ease, they have also formed a FAQs and Knowledgebase page that answers common problems faced by users.
Compatibility – Apps and supported devices
Anonymous VPN is compatible with leading platforms such as Windows, iOS and Android.
It doesn’t work on macOS, neither on Linux. These are the two important operating platforms as well.
Its Android app is available on Play Store, but its iOS app isn’t available on the iTunes Store. You will get a file to download on your iPhone via OpenVPN app.
Comparison between Anonymous VPN and Surshark
Here is a comparison between the two service providers based on features:
|Servers||1040+ in 61+ Countries||25 in 25 Countries|
|Compatibility||All Devices||Windows, iOS & Android|
|Jurisdiction||British Virgin Island (BVI)||Seychelles|
|Logging Policy||No Logs||Connection Logs|
|Customer Support||Live Chat, FAQs & Email Support||No live chat support|
|Trust Pilot Score||4.3||N/A|
Anonymous VPN Review – FAQs
Anonymous VPN is an online privacy service that offers freedom and privacy to internet users for a subscription.
With this VPN installed, users can access geo-restricted and also keep themselves secure from hackers, scammers and surveillance agencies.
When you compare it to other VPN providers, Anonymous VPN is just about average in features but overpriced.
There are better alternatives to the VPN.
Users can cancel their subscription to this VPN at any time by simply emailing the provider. Since the VPN only accepts credit cards, the process might be a bit long.
You can ask for the refund if you haven’t violated the company’s terms of service.
Subscribers will only get a refund if their bandwidth limit does not exceed 500 Mbps. In addition to that, their sessions should also be less than a hundred.
No, I do not recommend Anonymous VPN.
For the fact, it has an expensive price which I didn’t think it was worth buying when compared to the feature it offers.
There is nothing extraordinary about Anonymous VPN. It has less number of servers, below-average speed, and doesn’t unblock Netflix.
The only feature that I found positive was the fact that it was based in Seychelles that doesn’t have data retention laws.
Anonymous VPN was launched in 2015 as an ambitious project dedicated to providing unprecedented online security and speeds for browsing, streaming, downloading, and similar activities on the web. There is a lot more work to be done in order to accomplish their end goal, but the app is making progress with every new patch. Continue reading our dedicated Anonymous VPN review to see if their service can meet your online security needs.
Anonymous VPN’s interface follows the company’s casual flavor, but not to the cartoonish extent of their official website (except Android). We expected something similar to TunnelBear, but Anonymous’ UI has a much more serious look to it. The black and white overtones provide a dash of elegance, as well as proper contrast.
Once you log in, you can use the automatic server selection or pick one manually. Unlike, let’s say, NordVPN, Anonymous VPN doesn’t immediately provide server information (capacity, speed, and so on). Their user interface adopts a minimalist approach without too much “noise” and clutter and we, for one, like it.
Performance And Reliability
Our speed test brought nothing but bad news in this case, no matter how many sites we tried to load while researching for this Anonymous VPN review. We all know by now that using a VPN will slow down your connection somewhat, but when you get to the point of not being able to completely load Facebook, we have a serious red flag on our hands, coming from a service that’s supposedly predominantly used for streaming platforms, such as Popcorn Time. We also tried connecting through pretty much all the servers and all came back with similar results, regardless of the proximity factor. We do leave space for temporary malfunction, however, and will try again in due time.
Anonymous VPN covers only the most popular platforms at this time. This list includes Windows, iOS, and Android. The site doesn’t specify exactly which versions the app supports. We were also glad to see that the app can support unlimited simultaneous connections on different devices. This, however, comes with a caveat since Anonymous reserves the right to limit the number of connections to 3 per account if they notice any server overload.
One of the most important factors about any VPN service is whether they keep your traffic logs or not. Anonymous VPN promises a strict no-logging policy, claiming that “privacy is their first, middle, and last name.”
On the other hand, they admit to collecting data as to “better their service.” The info we’re talking about includes the servers you choose, how many times you have used the VPN, and the amount of data you transfer during one day. They store the collected information on a secure server, but we still don’t like seeing this type of connection logging, even if it genuinely serves for “learning and investigation.”
Anonymous VPN also utilizes dynamic IP addresses, which is an excellent feature in our opinion.
The service provides unlimited bandwidth, which goes hand-in-hand with our previous remark that some of Anonymous VPN’s most popular uses are supposed to be streaming and downloading.
The site claims that speed is one of their most prominent features and how their dream has always been to create a VPN that you can use without even realizing it’s there. In our humble experience, that wasn’t the case, as we definitely knew it was there. We repeat, though, that a temporary malfunction is always an option and that we’ll perform additional tests later on. There’s also a claim of custom-built state-of-the-art hardware and software involved in their daily business, but we have no ways of ever confirming that. Another minor detail we don’t know how to feel about is the fact that their YouTube comment section is permanently disabled. We’re not particularly fond of such practices in general.
Once you dig a bit deeper into the client itself, a couple of useful features appear. Primarily, we’re talking about the kill switch, a welcome addition to any VPN service. You have the options of starting the app at login, as well as auto-connecting on every start-up. You can also pick you protocol or use the auto function.
Security And Privacy
Anonymous VPN provides servers in around 20 countries all over the world. Europe is especially well-represented, unlike South America, whose inhabitants will probably have to try their luck with US servers if they want to use the service. The app allows for P2P file sharing, which is good news if you manage to “catch” a decent clip. We couldn’t locate any info on the company registration, its location or any other data we would expect to get from a company dealing with online security. Their “try it out and you’ll see” approach is definitely not good enough for us. On top of that, there is no mention of any encryption whatsoever, which is a highly troubling fact on top of all others. “We use strong industry standard encryption” simply won’t cut it nowadays. We also noticed the absence of config files, preventing us from manually establishing any potential security measures.
Anonymous VPN claims that their 24/7 user support answer within 30 minutes or less, but the general public is somewhat split on that one. We tried contacting them through Facebook during the research phase for this Anonymous VPN review to no avail, so we projected that their social media accounts are updated roughly (bi)weekly.
The thing that we don’t like in this regard, however, is the fact that there is no live chat function. You can only submit a ticket and wait for their reply.
Anonymous VPN offers 3 different pricing options:
- 3-day trial – 2$
- Monthly subscription – 12$
- Yearly subscription – 69$
We have to say that offering a short trial period is extremely fair on their part. You get 3 days of using the app for just 2 dollars, which is enough time to determine if it is the right fit for you or not. The service also supports promotion codes, but we weren’t able to find any coupons/discounts at this time.
Note that you have to contact their user support if you decide to unsubscribe. They will automatically renew your membership and charge you at the end of the subscription period unless you send them a message.
Anonymous VPN Pros & Cons
At the end of this Anonymous VPN review, here’s a quick overview of the features that wowed us and the aspects of the service that could use some improvement.
- Strict no-logging policy
- Simple and easy-to-use interface
- P2P sharing
- Unlimited bandwidth
- Kill switch
- No live chat
- No encryption details
- No company data
- Considerable speed drops
Anonymous VPN has a cool dude for a company logo.
Seriously. He goes by “dude.” And the site says it’s their mascot.
The company behind the dude, Anonymous VPN LTD, is a Seychelles-based organization.
So already, you can assume this company takes your privacy seriously, without taking themselves too seriously.
But is that a good thing?
You’re going to find out today in this Anonymous VPN review.
We’ll dig deep into whether you’ll be truly anonymous. Or if your identity will be splashed all over the Internet the first moment you connect to the Pirate Bay.
Anonymous VPN Overview
|OVERALL RANK:||#18 out of 78 VPNs|
|LOG FILES:||No Logging|
|LOCATIONS:||25 countries, 25 servers|
|SUPPORT:||Email, Social Media, FAQ|
Anonymous VPN has 25 server locations and approximately 1500 servers available.
They promise you an endless amount of simultaneous connections available, but they will limit to it down to three if their servers are overloaded.
Anonymous VPN Pros
Anonymous VPN certainly lives up to its name.
They feature both a no-laughing-matter logging policy and a jurisdiction-friendly location.
Here are the highlights we experienced.
1. Does Not Collect Any Logs
You’d expect a top-tier logging policy from a company called “Anonymous.” And they don’t disappoint.
They will not track the sites you visit or the stuff you stream. No questions asked.
Like most other VPNs we’ve reviewed, they’ll need some payment information and typically an email address for your account.
But they use a third-party payment processor, SafeCharge, to run all transactions. So they’re not keeping anything themselves. So it’s very similar to Mullvad.
They also collect bandwidth and timestamps to monitor service performance.
But none of these should be cause for concern.
2. Located in the Privacy-Friendly Seychelles
Anonymous VPN Ltd is based in the Seychelles.
That means you can expect legitimate privacy in addition to the crystal-clear water and perfect beaches.
Seychelles is located outside any of the extended Eyes intelligence allegiances. So you can rest assured that any requests by a foreign intelligence agency about your online activities will be met with “me no speak English. Have a nice day.”
3. Supports 3 VPN Protocols with AES-256 Encryption Standard
Anonymous VPN supports OpenVPN, L2TP, and PPTP.
They suggest sticking with OpenVPN as it’s the most secure option VPN protocol. But the other two also have their own slight advantages depending on your device setup and objectives.
Anonymous VPN also locks down these protocols with state-of-the-art, 256-bit encryption. Both government agencies and top security professionals around the world over use this same encryption standard.
Nothing to worry about here.
4. Torrenting Works (But Discouraged)
I wasn’t exactly sure where to put this one.
Technically speaking, torrenting works with Anonymous VPN.
We fired up a portable version of uTorrent, went to various servers on Anonymous VPN, and tried to download the Wikipedia backup files (freely available as torrent files).
All in the name of testing, of course.
In all cases, the torrents worked perfectly. They were also really fast.
I also got in touch with Support just to double-check.
And here’s the message I received:
“VPNs are a must when using BitTorrent, media or file-sharing services – sure, you can use our application for torrenting, P2P, and file sharing.
Nevertheless, every time you are going to download something anonymously, please check that you are successfully connected to a VPN service and make sure that such services like BitTorrent or P2P apps are fully closed before disconnecting from the VPN.”
Not exactly a full endorsement.
But because it seemed to work flawlessly in our tests, we’re lumping it into the Pros for now.
5. Pretty Easy to Use for the Most Part
Overall, Anonymous VPN is extremely simple to use.
There are a few minor issues, though.
When you are installing Anonymous VPN for the first time, a system restart will be required before you can start using the desktop app.
When you open Anonymous VPN for the first time, you should click the three gear icons in the bottom left-hand corner.
This will then open up the settings. I would recommend ticking “Start Application at Login” and “Auto-Connect on Application Start-Up.”
Also, make sure the Kill Switch is on, and choose your VPN Protocol. Stick with OpenVPN, unless you have any technical limitations.
You can drop the “Region” menu down to choose different servers.
Only when you’re disconnected. So you’ll have to shut down the connection before switching servers.
(That’s why that Kill Switch was so important.)
Then click “Connect” and you’ll be connected quite quickly.
However, verification also took over 24+ hours. Which was frustrating.
Plus when you’re connected on a Windows device, the desktop app “zooms” to the taskbar and stays there. This can also be irritating if you want it to stay put.
6. Kill Switch Included
Kill Switches have your back when a VPN connection drops.
They sever your connection instantly. That way, your real IP address and browsing session aren’t exposed to the world.
But it is switched off by default when you start up the desktop app for the first time.
So you’ll need to go into the settings and switch it on. Don’t forget that step.
7. Fast Customer Support
Anonymous VPN provides a helpful Support section on their site.
But who are we kidding? Nobody likes those.
So they also offer email and social media if you’d like to talk to a real, live human being. (No live chat, unfortunately.)
They were quick to answer my email query, providing a ton of information to back up their response.
Two minor critiques, though.
- They also packed the email with a bunch of other stuff that I didn’t really ask for. So I had to go back and check my initial email to remember what we were even talking about.
- The email was also sent from an Outlook.com email address. Nitpicky, I know. But it seemed odd that a legitimate business wouldn’t have a branded email address for their support team. Made it feel kinda ‘small time.’
8. We Found No DNS Leaks…
DNS leaks are your worst nightmare as a VPN user.
Because they happen right under your nose, without you even realizing what’s going on.
Your VPN client will say you’re connected to a server in Rome, even though you’re in London.
But unbeknownst to you, every single website you visit, along with your ISP, can tell exactly which London coffee shop you’re sitting in.
Think about that for a second.
Anonymous VPN prides themselves on keeping you, well, anonymous. To their credit, their logging policy and jurisdiction are steps in the right direction.
Luckily, Anonymous VPN didn’t have any IP, DNS nor WebRTC leaks:
- https://ipleak.net/(none found)
- https://www.perfect-privacy.com/check-ip/ (none found)
- https://ipx.ac/run (none found)
- https://browserleaks.com/webrtc (none found)
- https://www.perfect-privacy.com/dns-leaktest/(none found)
- http://dnsleak.com/ (none found)
We also ran the VPN installation files through VirusTotal. Thankfully, that came back completely clean.
Anonymous VPN Cons
Anonymous VPN upholds their end of the privacy bargain.
Unfortunately, some of the other service aspects can’t hold the same high standard.
Here are some of the biggest problems:
1. Limited Compatibility
Anonymous VPN works with only Windows, MacOS, Android devices, and routers.
That means there are almost more devices they DON’T work with, than ones they do.
They do not work with Linux. They don’t work with SmartTVs.
Their Support team even tried to tell us that all VPN services don’t work with SmartTVs. Which is BS, because we’ve previously reviewed several that already do.
SaferVPN is just a mediocre alternative, for example. But they support SmartTVs.
Anonymous does offer a workaround to go through your router.
But the fact that there’s no iOS option takes the cake.
Apparently, they’re working on one. But for now, your only option is to install the OpenVPN app on your device to create a workaround.
You can use the same Anonymous VPN account on as many devices as you want at the same time. The company does not restrict you.
Just be prepared for a lot of workarounds.
2. Average Download & Upload Speeds
Anonymous VPN’s speed clocked in around the middle of everyone we’ve reviewed at 34th out of 78.
Our testing process involves getting a quick, non-encrypted benchmark. That came in around 86.41 Mbps download and 33.67 Mbps upload.
Then, we manually connect to different servers to rinse and repeat the process all over again.
First up was a server in Rome.
EU Server (Rome)
- Ping: 58
- Download: 40.60 Mbps (53.1% slower)
- Upload: 22.71 Mbps (32.6% slower)
And the experience was… kind of a nightmare, to be honest.
As soon as I connected to the server, websites began timing out, my connection crashed, and when I finally got it to work, I end up with this miserable speed.
Let’s quickly try a new one to see if their performance picks up.
US Server (Atlanta)
- Ping: 118
- Download: 22.84 Mbps (73.6% slower)
- Upload: 17.01 Mbps (49.5% slower)
The connection was a little more stable. No timeouts or crashes. But the speed itself was way worse. Go figure.
All in all, not a very good showing.
3. Does Not Work With Netflix
Netflix was completely blocked on Anonymous VPN servers.
I tried the US ones, the UK ones, and even some of the European ones for good measure.
But Customer Support made it sound as if it was only a US server problem, and that I could just keep trying to eventually get it to work.
So in the interests of being thorough, I kept on trying. And trying. And trying.
Still nothing. Mark this one down as a strike.
All servers blocked by Netflix:
- United States: New York
- United Kingdom: London
4. Does Not Work with the Tor Browser
The Anonymous VPN website is nice and clean.
Unfortunately, that also means they don’t give you a lot to go off.
You really have to dig, dig, dig to find answers.
We tried on three separate occasions to get an answer about Tor compatibility but were met with radio silence each time.
Therefore, we’re concluding that you shouldn’t count on it.
That’s a bummer for anyone who truly values anonymity. Especially, like in this case, where Tor could come in handy.
A VPN should, in theory, protect your location. But when your connection is leaking all over the place (see #3 above), it would be nice to have an extra layer of privacy.
The Tor browser will stack redirects on top of redirects so make sure no one can tell where you’re starting from.
That would be an added bonus in this case.
Anonymous VPN Cost, Plans & Payment Methods
First off, their free trial costs you some money. So it isn’t really free…
Anonymous VPN has both monthly and annual plans.
The monthly option will set you back $12 a month. That makes it one of the more expensive monthly options we’ve reviewed.
You can save a lot, however, by taking them up on the annual plan. That one provides a $75 discount, bringing the out-of-pocket cost down to only $69 a year.
And while the $2, three-day trial is interesting, many other companies will simply give you a three-day trial for free.
You can pay for Anonymous VPN only by credit card. They don’t accept Paypal. They don’t accept Bitcoin, cash, or debit cards.
But they do accept Diners and Discover cards. If you want to hop in the Delorean and retrieve yours from 1955.
There are no refunds for the short, three-day plan. However, all Anonymous subscriptions come with a 14-day money-back guarantee.
If you’d like to take advantage, you need to email [email protected] within that initial two week period.
Please note, though, that only refunds on first-time purchases will be given. (Not so with previous account purchases.)
There’s also an odd usage restriction.
They will not give you a free refund if you had over a hundred connections or if your bandwidth usage exceeded 500 MB. (That last one isn’t very much, either.)
Otherwise, after requesting a refund, they recommend allowing up to 15 days for the payment to reverse.
Do I Recommend Anonymous VPN?
They’re not terrible by any stretch.
No logs are collected and their Seychelles location is a great start. They also use a tough encryption standard and OpenVPN. It works with torrents and has a kill switch.
But some of the cons completely undercut those pluses.
The minimal number of platforms it supports, snail-like servers, and no Tor compatibility aren’t good.
All of that, on top of an expensive monthly plan, make this one kinda hard to stomach.
At first we thought that Anonymous VPN just chose this name because it sounds cool and mysterious. But soon we realized that the group behind this VPN service is quite knowledgeable when it comes to privacy protection. They value their zero-log policy more than anything and they push the boundaries of secured anonymity with full-blown P2P file sharing support on all of their servers. Speaking of its network, Anonymous VPN offers connections to 20 exotic locations, including , , , the U.S. and most major European cities. The company offers a downloadable client for PC, Mac and Android, but with a little legwork it can be ported to routers and iOS systems as well. Anonymous VPN isn’t an expensive investment either: you can purchase a 3-day trial for $2, or subscribe for a month or a year, with the lowest monthly fee being only $5.75.
In the start, the Windows client – which we’ve chosen for our tests – didn’t appear to promise much. After downloading and installing the small-size software, we were greeted by a coarse, undersigned connection menu, which had the exact opposite design compared to the stylized, bright website. Our suspicions about the simplicity of the client were further confirmed when we discovered that the connection menu doubles as the region selection interface as well. To be exact, you need to provide your login credentials and then choose a location in one screen. On one hand this makes it easy to handle for beginner VPN users, but the client still lacks depth and design.
Still, we found some positives as well. For example, you can initiate an IP restart without disconnecting. The setting menu also has some clever ideas, like the auto-connect feature. In the option menu you can switch between TCP or UDP ports, or just leave the decision to the software. And the last thing that deserves a mention is the kill switch feature. This prevents users from continuing the browsing or downloading when the connection dies and your work becomes unprotected.
Another attractive point of Anonymous VPN is that all of their servers allow P2P traffic. This is a very strong benefit for those who like torrenting, as file sharing software leaves them vulnerable. Making all the servers support P2P sharing means that users don’t need to search for specific server types, as all of them are sufficient for file exchanging. This approach fills in the necessary safety holes that BitTorrent has. Also, Anonymous VPN uses SOCK5, which is one of the required protocols for torrenting.
Anonymous VPN may not have a huge server network – as it only counts 20 locations – but they expanded their reach thoughtfully, covering every major part of the globe. From the U.S. to Australia, from Hong Kong to South Africa, you find a dependable list of locations. There is a strong emphasis on European countries (from both the western and eastern parts), but the only place we missed was the Middle East. Regardless, for a lightweight player this setout is still impressive. Even better, all servers support torrenting, which is more than welcome.
Our speed tests didn’t end with spectacular results, but we were still satisfied with the overall performance and pace. We targeted four countries far from each other. South Africa ended up with some serious ping and below average speed. The U.S. was the middle ground, although it still had some worrying ping issues. Switzerland and the Russian Federation excelled at both speed and connection time. All in all, Anonymous VPN won’t clip your wings when it comes to browsing, but if you would like to download or stream then pay attention to what kind of server is being chosen.
OS, Device Support
We found Anonymous VPN more than lacking in terms of device support. Their client is available for PC, Mac and Android. The iOS version is suspiciously missing, but you can still get the service running on Apple devices by downloading a public OpenVPN app from the store, downloading the region files from the website, and then add them manually to the application. Sadly, this isn’t the only device where you have to suffer through this chore. Anonymous VPN also runs on routers, but beforehand a config file must be fetched from the website, which includes the necessary guides inside. The smartphone version has the same cramped feeling with the matched up connection and region selection menus, but at least the overall design is a bit better.
Anonymous VPN doesn’t limit the amount of devices you use simultaneously with one account, making them an ideal choice for families where everyone has a smartphone, or relies on public Wi-Fi networks way too often. However, they reserve the right to restrict the access to 3 devices only if the servers become overloaded due to high traffic.
Anonymous VPN is very streamlined when it comes to payments. Their pricing strategy is quite simple, and there isn’t much to talk about, really. You can subscribe for a month for $12, or commit yourself for a full year, whereupon they charge only $69 (this translates to $5.75 per month, which is an acceptable price). There is no real added bonus for opting longer, besides the discount on the price, though. Both of them provide the same service and benefits. Anonymous VPN deserves a round of applause for not restricting your options with different packages and plans. On the other hand, we are bit disappointed that there is no means to try out their service for free. There are no free plans, and you even need to pay for the trial account. In this case you are allowed to use the client for 72 hours, but you are charged $2. This is still worth a shot, as the trial plan allows full freedom. And if you are unsatisfied with the service Anonymous VPN could offer, you can initiate a full refund for three days after the purchase.
Anonymous VPN has an attitude; there is no doubt about it. This is most prominent on their website, where they offer trustworthy information in a quirky manner. They drop in some humorous lines here and there, while also having a creative mascot that encapsulates their mission statement really well. In spite of the funny style, they remain honest and upfront about their strengths and weaknesses. Their FAQ is fairly educational as well, as it allows you to learn a thing or two about VPNs in general. As for the customer service, they can be reached by submitting a ticket or writing them a direct email. They divided the sale and support department to make troubleshooting more efficient.
Although it has its ups and downs, we strongly believe that Anonymous VPN is a service worth checking out. This is most likely because the company manages to be unique and funny on its website, while also being informative and honest about their capabilities. Anonymous VPN has a strict no-log policy, which is always nice to see, with a well-spread server network across the globe. The service has other strong points as well, like the total P2P support on all servers and the kill switch function. Sadly, there are some serious setbacks that we cannot overlook. Anonymous VPN only supports the OpenVPN protocol, which is secure, but it leaves you without any other options when in need of a less encrypted, faster connection. They also lack a client for iOS, and frankly the Windows client needs some design updates. Nevertheless, they are a dependable bunch, and the prices won’t discourage you from a brief trial either.
- No-logs policy
- Quirky but upfront website
- Kill switch
- P2P support
- Overly simplified client
- Lacking device support
- Only one protocol type
Anonymous VPN is a VPN service provider with servers in more than 18 countries including Australia, Germany, United States, United Kingdom, South Africa and some other ones. Anonymous VPN has a very easy installation process. If user-friendly is what you’re after, check out a premium provider like CyberGhost. With a one-click set-up and automatic server connection optimized to your chosen streaming platform, you’ll be ready to browse, stream, and torrent in no time.
What about Netflix? In short, no, Anonymous VPN can’t unblock Netflix. If you want to find a vendor that does, we’ve rounded up the five best VPNs for Netflix.
With Anonymous VPN, you can easily access sites that have been banned or restricted in some countries. Anonymous VPN gives you the freedom to surf any site at any location you find yourself including public places like hotels, airport or just a café.
Anonymous VPN has unlimited bandwidth, and with this feature, it is possible for you to do whatever you want online without being bothered by the bandwidth. You can download, stream and watch any video online anywhere in the world. With their top speed and fast Internet connection, you can be assured of downloading and streaming videos at full HD quality, eliminating the need to subscribe for a separate smart DNS for high-speed streaming.
Anonymous VPN has three packages that any intending user can choose from. There is a three day for $2 trial that you can choose if you want to try the service out before deciding to purchase it long term. The second plan is the monthly plan that goes for $12 per month and the third one is the yearly plan which goes for $69. You can choose any of these plans to enjoy Anonymous VPN service. To decide which plan is the best for you, I suggest you go for the free trial first so that you will be sure of what you are getting into before spending big on it.
However, Anonymous VPN is not available on all devices except the very popular ones like all Windows OS, Mac, and Android devices. The developers will do well to increase the number of devices covered as soon as possible.
Anonymous VPN has a 14-day, money-back guarantee that you can use if you are not impressed with the service and at the moment, Anonymous VPN accepts MasterCard, Visa, American Express and some other forms of payment.
P.S: If you are willing to use Bitcoin, you should know that Anonymous VPN does not accept Bitcoin yet
Anonymous VPN’s service is good, but it’s clear it doesn’t match industry leaders. Until they revamp their offering, checking NordVPN or ExpressVPN would get you greater compatibility with devices and better security.
- No log storing: Zero logs are saved which can compromise the identity and location. Only bandwidth data usage and billing details are noted which are accessible only to them.
- High-end Encryption: The encryption used is of highest type like in similar products.
- Kill switch: They have provided kill switch option to prevent any IP leak when the VPN is off.
- Limited P2P support: They do provide P2P support, but they also discourage any illegal activities using that.
- Variable security option: They have provided an option for users to select form OpenVPN or IPsec encryption.
- DNS leak protection: The VPN has inherent DNS leak protection and IPv6 too, but they have no separate options to select them in the settings menu
- Ordinary UI: The VPN has very basic UI, not having details like usage log, server status, etc. to aid users.
- Finite router configuration: There are no different router configurations given for individual routers.
- Bandwidth limit: The VPN very average bandwidth across its servers.
- No Additional UI trait: Many UI functions like a proper dashboard, displaying critical data, proxy settings, switching protocols, etc. are not present in this VPN.
- Lousy Customer Support: The customer support is only available in ticket submission and Email form and no troubleshooting guides.
- Costly plans: The plans are way too expensive for average features.
- Less platform support: The VPN has minimal reach across various devices and no standalone application for iOS users. They also have no support for Smart TVs or Gaming consoles.
- Limited account connection: They claim to provide unlimited device connection on a single account, but we could only connect to 3 devices at a time using the same user account.
- Sneaky Refund Policy: Anonymous VPN has a shady refund policy with some strange conditions which rarely any company imposes.
Main UI Before Connected
Anonymous VPN is VPN service provider under Gate 100 Inc. They are based in Seychelles.
With “Dude,” the bearded guy as their mascot for anonymity, they claim to secure all user data and assure them no one including themselves can see the traffic.
The VPN can connect to secure proxy connecting to various servers, Kill switch, protocol switch options, and IPv6 protection.
They also claim to provide unlimited bandwidth and connection speeds with a strict No Log policy.
For this review, we did some rigorous tests and will see if all these claims are not a mere hoax.
Server Options in UI
Anonymous VPN has around 25 servers spread across the globe.
These servers have dedicated individual servers for them to reduce the server loads and increase the performance.
The VPN has the option to select the servers manually, or you can use the auto-find option instead. The auto-find option uses the clients’ location and finds out the nearest server to that location. Then, based on the load on that server, they connect the client to the server that can give the best performance.
The server showed an average performance in bandwidth and connection time tests. Even though they charge high, they have not given a satisfactory performance for the customers.
The central server of this VPN is in Seychelles. The jurisdiction there is privacy friendly. It does not fall under any of five, nine, fourteen eye nation alliance. Since they are located in the province in a remote area, most foreign intelligence authorities won’t bother to snoop your data.
They have stated that they use a No-Log policy while maintaining the customers’ data. The No-Log policy dictates that the service provider will not store any personal information about the user.
However, they have stated that they use some of the user data for promotional purposes. For this, they use personal details like Name, Email ID, etc. They process this information to do maintenance, administer, detect frauds and cyber crimes, etc. Any third parties do not share this information.
Connection Time Analysis
|Trial No.||OpenVPN (AES-256)||IPsec (AES-256)|
|Time to set up a connection (seconds)|
Generally speaking, Connection time decides the time taken for a connection between the client machine and to another server. In our case, this machine is whatever device you are using to connect to the VPN server.
In connection time analysis, we will find the speed of various servers by noting the connection time taken for number of trials. The user can decide the correct server to connect which can help to secure their device.
For a VPN, connection time analysis shows around 3 seconds as a fast connection and above 8 seconds is taken as a slow.
The Anonymous VPN has two options to connect to their encrypted servers. One is the Open VPN protocol, and another is the IPsec protocol. In our test, we connected to both connections and tested out the connection time.
The average time for Open VPN protocol was 14.7 seconds whereas, for the IPsec protocol, it was 11.41 seconds. Such connection time is very low when compared to top VPNs like NordVPN, ExpressVPN, etc. In a few situations, the connection could not be made for certain servers. To be sure we tested out our internet connection and it was working fine.
Bandwidth and Speed Test
Speed test analysis for various server options
Many VPN provide very high security in encryption but then the bandwidth is compromised and as a result, the download and upload speed become ridiculously slow.
Bandwidth tests are designed to check the speed of various servers and to see which servers offer a better speed than other ones.
For a bandwidth test, we must first check our own internet connection bandwidth without the VPN and then check it again, after using the VPN.
Many times, the bandwidth for free users is restricted and so we tried it on a paid trial version. The speed restriction keeps the free service abusers in check.
Speed reduction happens because the VPN first encrypts the data sent to its server and it has to take some part of your bandwidth for that. This can be reduced by using best quality servers that can handle such high performance.
For our tests, we first went with the automatic choice option for server selection. For our connection without VPN, we had 31.44 Mbps download, and 11.77 Mbps upload speed with a 2-sec ping.
For the first iteration for automatic server choice, we got 81% reduction in download speed and a whopping 91% reduction in upload speed. For servers in USA, UK, Germany, we got 79.2%, 78.02% and a 74% reduction in download speed.
Similar results were obtained on other servers with some servers like Latvia and Romania having trouble even making a connection.
These results show that the server performance was average. There were few servers like the UK and Germany who gave us consistent results in speed. High bandwidth activities like gaming and streaming suffered a lot and were virtually impossible. The high charges they take for services need to be redirected first to improve their servers.
What use is a VPN if it cannot hide user data from third persons or snooping agencies or themselves properly and allows any data leak. Any other fancy features are pointless if the security provide is below average.
The encryption protocols, user logs, the leaking of IP, third person involvement, etc. are all responsible to make a VPN secure.
Anonymous VPN has implemented two protocols for security. One is OpenVPN, and another is IPsec.
Both of these offer AES-256bit encryption and are highly secure. However, there are some rumors that NSA already has worked out to decode the IPsec encryptions since it also uses L2TP which is totally insecure before encryption.
IPsec has certain disadvantages like less modern encryption, difficult portability, more port acquisition than OpenVPN, etc. Most of the time, it’s better to use OpenVPN. When there are some connection issues, you can surely try the IPsec one.
Apart from that, there are some critical security features viz. Kill Switch, IPv6, etc. A kill switch has the function to halt internet connection once the server and client link is disconnected. This can prevent users from visiting any private content on the internet unaware of a disconnected VPN.
There is no mention of DNS leak protection and IPv6, but in our tests across various sites, we did not find any such leaks. DNS leak often appear in devices which send some queries via an unencrypted server. These things should have been mentioned in the FAQ area of support or at least in the settings menu.
They also have a strict No log policy. However, they have some third-party resources on their website. Their policy mentions that any data collected by these third parties cannot be guaranteed of safety and preventing the leak of user identity. This just could be avoided by providing a separate department inside the company itself for these services and remove any third-party access.
Overall, security seems good enough to secure your data. Make sure not to engage with any third party on their site to avoid any leaks. You can also interact with customer support if you wish to delete all your account related info.
User Interface and Experience
UI Once connected for v184.108.40.206
Good UI is what most people prioritize along with a secure VPN. Ability to tweak any settings with novice experience is sign of a simpler UI and a good setup guide.
The user interface of Anonymous VPN is pretty basic. They have not included any flashy things to attract user attention.
The main dashboard of the VPN has Login field to enter users’ Email and password to get into the user account and initiate the VPN connection. There is a connect button on this window which can only be selected if you have entered the login field (quite sneaky from the developers!!).
It also has the option to select the servers as per users’ choice. The version details of software are also present of this main window.
Then there is a settings button just below connect option in the bottom left corner of the main window. When you click it the custom settings menu options pop on the right side of the window.
The three general options found here are: – start the app at reboot, auto connect after reboot and remember the account credentials.
The other main options are VPN protocol and Kill Switch option. The VPN protocol has two options to select OpenVPN or IPsec. The users can further select Port type like UDP or TCP in OpenVPN option.
The Kill switch is primary to any good VPN service since it can sever the internet connection any time the server and client connection expires. This is handy, since sometimes when you visit some content, you wished to hide, and it’s still loading and the connection with VPN server breaks; In this case, the full details of the user along with content will be visible to ISPs, etc. without the encrypted tunnel.
Users can, however, allow the local connections over an internal server using the same option available under Kill switch.
No matter how simple the UI is, the visual aiding factors like constant bandwidth display, a graph showing packet exchange data, Visual map with server status and traffic, etc. are missing from this VPN.
Given the amount of price they charge, they should have made the UI more visually appealing and should have added more feature than the current mediocre setup.
Platforms and Devices
In this wireless era, most devices are connected and can be synchronized by a single user account like your mails, app backup, online storage, etc.
Nowadays, the VPN companies have to provide support for all major platforms like windows and apple devices along with secondary devices like a router, console,etc.
The VPN has offered its services across various platforms like Windows, Android, and MacOS. The VPN has no support for Linux and limited support for routers. It also has no support for other devices like smart TVs, Gaming consoles, etc.
Surprisingly, there is no app for iOS users. They do not have a browser extension for free and paid users.
Thus, the reach of the VPN is still limited. Apart from that, one user account can only have three active connections. Even though they state that it is to provide better services to others, but that is just a miserable excuse.
In day to day life, we all experience some problems related to some softwrae or application. Most of the time, some are very simple issues and can be rectified by ourselves but some need expert help.
Customer support is exactly what we need so that our issues can be resolved with correct instructions and we do not mess the problem further.
The Anonymous VPN has provided customer support only via two methods, i.e., Email and ticket submission. Both of them are pretty average and response time is highly unpredictable.
Many users have complained that they never got any response from the support team. The FAQ section has some decent guide. Most of the question are flashy and are generally of no use for any of the advanced users.
There is no troubleshooting guide for users with technical difficulties — no forums to discuss with other users and developers. There is no Live chat support, not any phone support.
The refund policy is also way too shady for anyone. They have added some strange conditions like below 500 MB usage, below 100 connections to sever. The worst is that there is no refund for trial users. Even if it only $2 for a 3-day trial, but still that amount may matter to many people.
A good VPN not only provides security to its users but also endows them with multiple features. Given that they also offer the best customer support to the users, a good VPN also has aesthetic controls.
In our tests, we found that the VPN had an average performance in terms of connection speed and bandwidth. Some servers had connection issues and also had much worse performance than others.
The refund policy is a big sham and hurts the customers on every end. They even charge you again after subscription end without notice via Email, which should not happen since that’s against consumer ethics.
The customer support is horrific, and they have not replied to our queries to date. The lack of troubleshooting guides and forums make it worse for users to find quick solutions to their issues.
Finally, we would not recommend this product given that the features are very mediocre compared to the price they charge and very shady customer support. They need to improve their product a lot before they can think of rivaling the big giants like NordVPN, ExpressVPN, etc. Not only the UI of the software needs an overhaul, but the servers must also be improved. If you seriously want to try it (no refund on trial by the way!), go ahead and sink that $2.