Goose VPN is named after a Dutch game called the Game of the Goose, thought to be the first commercially manufactured board game. Unlike its namesake, Goose VPN is entering an already crowded industry. It’s struggled a bit to get up to speed with its competitors, especially those on our best VPN list.
However, this Dutch virtual private network service has improved every time we’ve reviewed it, so we’ve checked back in to see how it’s doing now. This time, our results were mixed. Goose VPN has decent speeds, good streaming performance and an excellent privacy record, but that’s all off set by its narrow selection of servers and slapped-together user interface.
“Mixed” is going to be the watchword for our Goose VPN review. This service unblocks Netflix, Hulu and Amazon Prime Video, but not BBC iPlayer. Its annual pricing plan is awesome, while its monthly plan is nothing short of gouging. In this review, we’ll cover Goose VPN’s feature set, pricing, ease of use, security, privacy and more before reaching our verdict.
Strengths & Weaknesses
- Unblocks Netflix, Hulu & Amazon Prime Video
- Generally good speeds, especially for streaming
- Users can request a server location
- Great savings on annual plan
- Streaming & P2P servers
- No parent company
- UI full of glitches
- Excessively expensive monthly plan
- High speeds are unreliable
- Poor range of server locations
- Based in a Nine Eyes country
Goose VPN’s feature set is so streamlined it barely exists. It’s not as pared down as Bitdefender VPN , but it’s still missing a lot of the things we like to see.
Goose VPN has a kill switch that it calls “smart safe,” which instantly cuts off your internet access if your VPN connection drops for any reason. This kill switch feature ensures that you’ll never browse unsecured.
“Smart safe” is an important feature, if a bit basic. You can’t use the kill switch to cut off certain apps while keeping others connected; if your connection goes down, everything stops. This is the problem that services like Astrill have set up their app-kill features to avoid.
Related to that, Goose VPN also doesn’t have split tunnelling. With split tunnelling, you can run a riskier app, like a torrenting client, through the VPN to keep it secure, while using your web browser unsecured so that it’s faster. Goose VPN’s connection is all or nothing.
here’s another confusing absence: the ability to automatically connect to the fastest server. You can do this within the country you choose, but Goose VPN does not let you pick the best connection from its entire network. In its defense, though, it does have dedicated P2P and streaming servers.
There’s one other bit of credit we’ll give this service, and that’s the complete slate of platforms and devices it works on. You can install it on macOS, Windows, Android TV, Linux, Android, iOS, Chrome or on a router. Each plan supports unlimited simultaneous connections, similar to Windscribe, making it easy to protect your entire home.
Goose VPN Features Overview
Starts from$ 326per month
PayPal, Credit card, Giropay, iDEAL (Netherlands only)
Free trial available
30 days (not guaranteed if more than 100MB of data used)
Worldwide server amount
55 servers in 24 countries
Windows, MacOS, Linux
Can be installed on routers
Can access Amazon Prime Video
VPN protocols available
IPSec, OpenVPN, PPTP, L2TP, IKEv2
Enabled at device startup
Malware/ad blocker included
Goose VPN has only one subscription tier. However, you have a few choices for how long you want to sign up. Like with most VPNs, signing up for a longer term gets you a discount on the monthly fee.
Goose VPN is way too expensive at the monthly tier. In comparison, Surfshark offers similar functionality for about $3 less each month.
At the one-year level, things look a lot better. In fact, Goose VPN has one of the cheapest annual subscriptions we’ve ever seen, though PIA is still cheaper. At two years, it once again loses ground to Surfshark and CyberGhost, but its annual policy offers legitimately excellent savings.
There’s a 30-day money-back guarantee in place, meaning you can use Goose VPN for a full month without losing any coin. After that, if you’ve used less than 100MB of data, you’ll get it back, no questions asked. If you’re over that limit, though, your refund is “at the discretion of the Goose VPN management.”
Your payment options are limited, since Goose VPN doesn’t accept any cryptocurrency. However, credit cards, PayPal and Giropay are on the table, and you can use iDEAL if you have a bank account in the Netherlands.
Goose VPN sorely needs anonymous payment options. At this point, some VPN providers even accept cash payment, so there’s no excuse.
Ease of Use
Goose VPN’s user interface looks simple and easy to use, but we soon discovered that changing practically anything risks breaking it. Making your first basic VPN connection is pretty simple. Doing anything else might lead to a roulette wheel of unfortunate outcomes.
We had to quit and relaunch this app far more times than we would have liked. Goose VPN has other things to recommend it, but user experience is a major stumbling block. If you want to read about a VPN that actually is easy to use, check out our CyberGhost review instead.
Download and Installation
Paying for Goose VPN is complicated. When you subscribe, the company sends you an invoice, which is payable upon completion of your first month. It’s actually a pretty good system, but information on how it works is not forthcoming. We were actually charged twice for the wrong subscription when trying to create an account.
Something else that doesn’t help: the Goose VPN website was obviously translated into English by a non native speaker. It’s by no means unreadable, but it could use a copy edit.
Once you’ve received your invoice, downloading Goose VPN is easy. It installed on our device and was ready to go in less than a minute. All the download pages — even for unusual installs, like on a TV or router — are just as quick and helpful to use.
The VPN’s desktop window has very few buttons, which fits the overall service’s stripped-down approach. You can turn your connection on and off, choose a server, change your VPN protocol or open a menu in the top right.
The map does nothing, which isn’t a bad thing, since map-based server menus can be more trouble than they’re worth.
The “use best server automatically” box in the preferences panel is misleading. At first, we thought it wasn’t linked to anything. Then we realized it removes the options from countries that have multiple servers, instead connecting you to the fastest server in that country. If you do this with the server menu open, it might glitch and become impossible to select anything for a minute.
That’s all frustrating, but it only hints at the larger problem: Goose VPN’s connection is unforgivably easy to break. When we changed the protocol from IKEv2 to IPSec and tried to reconnect, the servers refused to respond — twice — before we finally got through.
The “smart safe” kill switch is the worst offender. If you turn “smart safe” on while you’re not connected, then connect to the VPN, the feature will automatically turn off. However, its box will still be checked as if it’s on. Unchecking the box or disconnecting from the VPN turns “smart safe” back on half the time.
Toggling “smart safe” and the VPN connection in the wrong order quickly leads to situations where you’re not sure whether you’re connected or not, which you can see in the screenshot below.
Messing with “smart safe” can also gray out the tabs in the “preferences” window. We’re not sure why. It’s likewise unclear what we did to cause the connection to bounce on and off endlessly until we rebooted the app, but it wasn’t anything a typical user couldn’t also do by accident.
Many of these problems stem from the fact that Goose VPN seems to want you to disconnect before changing anything. It’s a cumbersome design choice that most of its competitors seem to have found a way around.
With so many other VPNs out there — including our current favorite, ExpressVPN — there’s no excuse for one that feels so unfinished.
We tested each country’s fastest server, as decided by Goose VPN. Each test used the IKEv2 protocol, which is theoretically faster than other protocols. As you can see, download and upload speeds were all over the place and a bit too jumpy to put Goose VPN on our list of fastest VPNs. However, with a bit more consistency, we could easily see it landing there.
The Canadian server was as far away from our location as the United States server was, yet it gave us the best speeds of any server we tried. Then there’s Hungary and India: we didn’t expect India — 2,000 miles farther from us than Hungary — to have faster download speeds.
We ran each country’s test several times to ensure the problem wasn’t on our end, and we got about the same numbers each time. We’re forced to conclude that some of the servers are under a lot of stress, which is unsurprising, considering there aren’t many.
That said, the speed drop from a local server was around 50 percent, which isn’t bad. It’s also great that the UK server was almost as fast as the U.S. server.
The latency jump is so big that we can’t recommend Goose VPN for gaming. However, for browsing, streaming or torrenting faster-starting connections, this is a low-impact service with nice speeds.
We don’t have many concerns about Goose VPN’s ability to keep you safe. It pairs all protocols with AES-256 encryption, which is the industry standard for VPN security. We tested it for DNS leaks, IP leaks and WebRTC leaks using ipleak.net, and we found it was airtight on all protocols.
The only thing holding us back from giving a perfect “security” recommendation is that the inconsistent availability of protocols sometimes forces you to rely on ones that aren’t as secure. Also, it’s a minor thing, but “IPSec” is not a protocol. We had to go to the knowledgebase to find out that the option in the menu means “IPSec paired with L2TP.”
Goose VPN supports different protocols based on your operating system. On macOS, you can only choose between IKEv2 and L2TP/IPSec, while Windows users can also access PPTP and OpenVPN.
That’s not great for macOS and iOS users. Choosing between a protocol that’s fast but proprietary to Microsoft (IKEv2) and one that makes VPNs far too easy for censors to detect (L2TP) means you’re sacrificing something no matter what.
We would have preferred to see OpenVPN implemented on every device. See our VPN protocols breakdown to learn why it’s our favorite.
Goose VPN has a clear no-logging policy that’s spelled out both in simple form (see the screenshot below) and in depth for those who are interested. It promises not to share information with third parties and not to store your IP address. According to all available reports, it’s kept that promise so far.
However, it does track your activity on its website for marketing purposes, as well as keeping your email address on file as a name for your account and hold on to data you volunteer for customer support purposes.
The answer to whether this service registers IP addresses is complicated by the bad editing on the website that we mentioned earlier. The highlighted bullet points in the screenshot below directly contradict one another. However, based on the rest of the info, we’re pretty sure that Goose VPN deletes the IP data after that one use.
This is why we don’t mind that Goose VPN is headquartered in the Netherlands, a country that’s part of the Nine Eyes and 14 Eyes intelligence agreements.
It might get served subpoenas, but it wouldn’t have any information to turn over. It could only affirm that you had an account and report how much bandwidth you used.
The fact that Goose VPN has no parent company makes us even more confident. It’s wholly in charge of its own server network, meaning there’s no private equity executives who might decide to pivot to selling user browsing data.
Goose VPN is one of the best streaming VPNs we’ve tested in a while. Its streaming servers can get around blocks and stream shows at good speeds. The only downside is that it can’t spoof UK servers well enough to watch BBC shows.
Similar to VPN Unlimited, Goose VPN has servers dedicated specifically to streaming. Streaming servers should be able to unlock geoblocked content while maintaining speeds good enough for streaming video.
Netflix was not only unblocked, but the video played cleanly without any lag. Hulu worked just as well, and so did Amazon Prime Video.
Goose VPN doesn’t have a UK streaming server, so we tested BBC iPlayer with the regular and streaming servers. Sadly, we were caught out every time, which left only one black mark on Goose VPN’s otherwise astonishingly good streaming performance.
Goose VPN is relatively new, so its selection of servers isn’t great. It currently connects 55 servers in 24 countries, with the United States, United Kingdom, Netherlands, Belgium and Germany getting the lion’s share.
Almost every represented country is in Europe, with only four in Asia (India, Singapore, Japan and Hong Kong), two in North America (the U.S. and Canada) and none in Africa, South America or Central Asia.
This spread is pretty poor, but it doesn’t tell the entire story. Goose VPN allows users to request a new server location using a form on its website (the form is temporarily down, but you can use the regular customer support channels).
Unless Goose VPN has a team of adventurers ready to deploy a new physical server anywhere in the world (we’d watch that movie), many of these will probably be virtual servers, which have less capacity to deal with high loads. Nevertheless, requesting servers is a unique option among VPN providers, and we give Goose VPN props for offering it.
Goose VPN’s customer support is quick, polite and helpful when you can get to it. We like the knowledgebase and email ticket features, but we wish there were more options.
The fastest way to get help is to go through the app itself by choosing “FAQ/Support” from the menu in the top-right corner. That opens a browser window with the FAQ and the support email address.
There are actually two different knowledgebases for Goose VPN. The one with the dark blue theme is available on the public-facing website seen by visitors who aren’t logged in. This knowledgebase organizes its help articles with large type under eight different buttons.
The other knowledgebase has orange trim and is available only to users.
It has exactly the same articles, but it’s more compact, placing every answer on the same page. As a registered user, just pick the aesthetic you like better. They’re about equally fast. The information in the articles is complete and helpful.
There’s no forum for talking with other users about your problems, no phone number and no way to live chat with a support technician. Sending an email is the only way to get help. Responses do tend to come within 24 hours, though.
Now that we are at the end of our Goose VPN review, we’re prepared to file it in the same category as Surfshark: it’s a little too new to fully trust right now, but it’s poised to grow into something great.
Our biggest hangup — the horrendous UI — is a point on which we’re prepared to give Goose VPN the benefit of the doubt. The developers have a quick update cycle, so it’s possible the team just broke the interface with this version and will have it fixed in a few weeks. Right now, though, it’s a reason to be cautious.
All our other problems — limited feature set, poor server distribution and no customer support live chat — are things that can be fixed with time. Goose VPN’s streaming power, affordable one-year plan and good security policies are enough to keep us watching to see what it does next.
Right now, we don’t recommend choosing Goose VPN over one of our other favorites. This time next year, who knows?
Goose VPN FAQs
What Is Goose VPN?
Goose VPN is a virtual private network based out of the Netherlands. For a fee, it provides an app that lets you route web traffic through one of its servers, granting you more privacy and freedom online.
Does Goose VPN Work With Netflix?
Yes. It also works with Hulu and Amazon Prime Video, but not BBC iPlayer if you don’t live in the UK.
Goose VPN is a relatively new VPN service based in the Netherlands. It’s aimed squarely at the home user eager to access video content in other countries, rather than the serious privacy buff.
Goose VPN offers a 30-day trial and a no-quibble 30-day money back guarantee should you be unhappy. This usually applies to accounts that have used under 100GB in that period, but if you experience ongoing connection issues, the company should still issue a refund.
Payment can be made by credit and charge card, PayPal, Bitcoin, and GiroPay, along with lesser-known options for yearly plans. The most expensive plan the unlimited bandwidth 1-Month Plan, which comes in at £12.99 / US$16.60. This drops to £4.99 / $6.38 with the unlimited 1-Year Plan. If you're just dipping your toe in the VPN water, you can get a 50GB 1-Month Plan for just £2.99/$4.17.
At the time of writing, a 50% discount made all of these packages a lot more tempting.
The Netherlands is inside the “14-eyes” group of countries, so that’s one of the first things that you’ll need to consider. Though there is a strict no-logging policy, in a typically pragmatic Dutch compromise, when presented with evidence of serious criminal activity by the authorities (terrorism, for example), Goose will log just that user's connections. However, as it explicitly allows P2P, torrenting clearly doesn’t fall into the ‘serious’ category.
With 54 server locations in 25 countries, Goose VPN’s vital stats are on the low side, but the locations are most likely the ones you need, including the UK and USA. Also, these servers are owned and managed by the company – not rented. Because one of the “underlying principles” of Goose VPN is to “really listen to its customers” you can also request a server if one isn't available in a desired location.
To engage the VPN, you simply tap – or click - the slide switch at the top of the interface. The subsequent connection is established via what Goose VPN considers the most appropriate server in your country of choice. Deselect the ‘Smart Server List’ in the settings and you'll see the full server list, along with icons showing which servers are optimised for P2P traffic and media streaming (but it doesn’t display the ping time or how close is the server to capacity).
Select 'US, Streaming server' and access to shows we don't get in the UK is granted, including Netflix US and Comedy Central. Streaming servers are also provided for Holland and the UK and dedicated P2P servers are available in many more countries.
When not connected to the VPN, a pop-up appears every 15 minutes to remind you that your traffic is not cloaked. Luckily, this feature can be disabled when it becomes irritating. Sadly there’s no way to disable the constant adverts for referral rewards and requests to rate and review the service.
Previously we criticised Goose VPN for having no kill switch that would drop all connections should the VPN fail and leave you exposed, but this has now been added to the Windows, macOS and iOS versions of the app. It’s turned off by default, but it’s easy to find in the settings. Note that this is a system-wide switch which stops all internet traffic from your computer or phone if the VPN connection is dropped unexpectedly, not a configurable one where you choose which apps are affected.
One of the tabs in the settings is devoted to protocols. By default the encapsulation is automatically chosen, but if you know what you’re doing, you can pick this yourself, and OpenVPN is supported in Windows (but not Android). Usefully, the protocol being used is displayed at the bottom of the main interface.
As well as Windows, you can get Goose VPN for Android, macOS, iOS as well as some routers, Android TV and even Kodi boxes. Sadly there’s no Amazon Fire TV app but there is one in development.
On Goose’s website you’ll find setup guides for installing the VPN on a Synology NAS, ChromeOS laptops and PCs running Linux.
There’s an extension for Chrome, but that’s the only supported web browser.
The Android version is just as easy to use as the Windows version. Simply select your country and slide the switch to the right to begin surfing. The only setting is a toggle to ‘Use best server automatically’ which is the equivalent of the Smart Server list in the Windows version.
Sadly this is where Goose VPN came unstuck in our testing. We initially tried connecting to the US streaming server to access Netflix and, although we could log in ok, we were blocked from streaming anything as Netflix had detected we were using a VPN. The workaround is to disconnect and reconnect then try again, but we had success only about 50 percent of the time. Not ideal.
We tested for IP and DNS leaks and found that - using the default settings in the Android, iOS and macOS apps, that everything worked as expected. However, using the Windows 10 app, which defaults to the IKEv2 protocol, our home DNS servers were exposed. Only when we manually switched to OpenVPN were the VPN's DNS servers used and detected.
This sounds like a major problem, but in reality, our IP address was still hidden and activity still encrypted. Also, remember that this only applies to the Windows app. We didn't have any issues with any of the other apps that Goose offers.
Speed testing is tricky with any VPN, and we saw variable results just as we do with all VPN services. On some occasions we recorded a connection speed that was just a quarter of our uncloaked speed. But at other times, speeds were essentially just as fast as our usual internet connection.
What we can say is that connections to servers were fast and reliable, but we did experience very occasional issues when a connection couldn't be established, as well a temporary failure to reconnect to the internet after disconnecting from a server.
Goose VPN can’t quite compete with the big boys on features or server counts and doesn’t support as many platforms. It’s also based within the 14-eyes which isn’t ideal. If you plan to use the Windows app, be sure to manually select OpenVPN rather than using the automatic setting.
- Network & Wi-fi
Note: We may earn a commission when you buy through links on our site, at no extra cost to you. This doesn't affect our editorial independence.
GOOSE VPN is a Netherlands-based VPN service that has been on the market since 2015. In all honesty, the service does not leave the best first impression, given that its server network is not too large and its app interface is slightly dated, which may leave potential users somewhat underwhelmed. However, this VPN does promise high-level security, zero logs, good speeds, unlimited simultaneous connections, and great ease of use, which is why we decided to give it a fair shot and check if it is actually as good as advertised. Read about our findings and impressions in this comprehensive GOOSE VPN review.
Goose VPN opted for a lively white-on-orange color scheme for its apps. While white text on a bright background may not be the optimal choice and the design itself may not be as modern and sleek as it could be, the apps are rather intuitive and easy to navigate. You only need to flip the switch to connect or disconnect, switching servers is just as quick, the settings are easy to understand and modify, and in-app support is a nice touch.
There are no complications when it comes to downloading and installing the apps. Everything can be done in a couple of clicks or taps and the registration process is simple and only requires you to enter your email address and password, so you can get started in no time.
Performance And Reliability
GOOSE VPN operates 97+ servers in about 30 countries on 6 continents. The majority of servers are located in Europe and the US and there are only a handful of servers in Africa, South America, and Australia. Still, server distribution is quite satisfactory and the service allows its users to request servers and vote for server locations they would like to see on the list.
Connection quality is generally high, the speeds are usually average to above average, and there are no speed limits. With specialized servers for media and P2P sharing, a good streaming and torrenting experience is guaranteed. While this VPN does not have dedicated leak protection, our tests revealed no DNS or WebRTC leaks, which is certainly great news.
GOOSE VPN boasts great compatibility. Dedicated clients/apps are available for Windows, Mac, iOS, and Android, the service also works with Kodi, Android TV, Linux, and routers, and it further offers a Chrome extension. While conducting tests for the purpose of this GOOSE VPN review, we were happy to find out that the service indeed does not impose any limits on the number of simultaneous connections with a single account, which is quite unusual and praiseworthy.
GOOSE VPN is not what we would describe as a feature-rich VPN. With no leak protection or any particular extras to sweeten the deal, it may not suit the tastes of experienced users. However, it can be a great fit for beginners and casual users who simply want their VPN to be reliable and user-friendly.
Until recently, GOOSE VPN didn’t even feature a killswitch. Fortunately, this is now fixed and a killswitch that protects you if your VPN connection suddenly drops is integrated into GOOSE VPN’s Windows client.
Specialized servers and P2P friendliness also make nice additions to the service. Servers for streaming and P2P sharing are clearly marked and strategically distributed across numerous countries on different continents, so you can stream any content you wish and safely engage in P2P sharing in torrent-friendly locations.
Other than that, considering the modest number of servers and security features, the only aspect that sets GOOSE VPN apart from the rest is the absence of limits in terms of concurrent connections.
Security And Privacy
On the security front, GOOSE VPN uses strong 256-bit AES encryption and allows you to choose from 4 protocols: IKEv2, L2TP/IPSec, PPTP, and the safest OpenVPN. You can easily switch between protocols at any time or allow the service to choose the best protocol for you, although we recommend going with OpenVPN at all times.
In terms of customer support, GOOSE VPN does rather well. Its website features an excellent FAQ/Support section, which covers a vast array of topics that might be of interest to current and future users. The support staff is available 24/7, every day of the year. Contact options at your disposal include email, contact form, and live chat. The staff is highly responsive and promises to resolve all customer issues within hours.
Like we mentioned earlier in this GOOSE VPN review, the company offers subscriptions with limited and unlimited data. If you wish to enjoy unlimited data, you pay $12.99 per month with the monthly subscription or $4.99 per month with the yearly subscription, billed annually. Alternatively, you can opt for the monthly subscription with 50 GB of data per month, which costs just $2.99.
The service offers a 30-day free trial and a 30-day money-back guarantee. However, it is worth noting that the free trial only includes 500 MB of bandwidth and in some countries, it comes with a 45-cent verification fee. Plus, the money-back guarantee only allows you to get a refund if you have used no more than 100 MB; in other cases, the company can refuse to issue a refund.
Accepted payment methods include iDEAL, PayPal, Giropay, and major credit cards including Visa, American Express, and MasterCard. Unfortunately, the company does not accept Bitcoin.
GOOSE VPN Pros And Cons
As we wrap up this GOOSE VPN review, here’s a quick overview of the features that wowed us and the aspects of the service that could use some improvement.
- Great device compatibility
- Good speeds
- 256-bit AES encryption
- PPTP, IKEv2, L2TP/IPSec, and OpenVPN protocols
- Specialized P2P and streaming servers
- No-logging policy
- Unlimited simultaneous connections
- 30-day free trial with 500 MB included
- 30-day limited money-back guarantee
- Expensive monthly subscription with unlimited data
- Modest server network
- No leak protection
- Outdated design
A respected provider, GooseVPN currently has over 83,000 users on 8 different platforms — but what makes it the favorite of many?
For starters, it’s a very clean VPN. And there are a couple of meanings to this: firstly, GooseVPN earns a gold medal in the ease-of-use department. But then again, so does a premium vendor such as CyberGhost.
The interface is intuitive and easy to configure — if you don’t feel like tinkering about, the client is automatically set-up. Best of all, we found that GooseVPN can unblock Netflix.
Navigation is simple as well — everything is exactly where you’d expect it to be, and the various features and settings are organized in a compact manner.
Secondly, performance-wise, the Goose is a reliable, no-fuss VPN. It simply gets the job done, no matter what you need out of it.
It keeps you safe and anonymous with a no-logs policy and superb encrypting. It also unblocks restricted content and even has servers tailored for streaming services, which is a huge plus in our book. If you’re looking for other premium options that can stream Netflix in UHD, check out our best VPNs for Netflix.
Speaking of servers, don’t expect to find hundreds of them here. GooseVPN has 62, but its reach is wide, covering 29 countries.
As for protocols, GooseVPN offers the standard package, minus SSTP. It would be better to have the full list available, if only for various reasons, but we don’t recommend using SSTP anyway.
We should note that we had to count the available locations manually within the client. GooseVPN prefers not to disclose that information publicly, and we understand them — listing your supported regions is an easy way to get your IP range blacklisted if you’re not careful.
The good news is that GooseVPN’s customer support is ready to assist you with any questions you might have. We were very impressed with how our inquiries were handled — after contacting via ticket and e-mail, we heard back from support in just over 20 minutes.
The answers were not only quick but exhaustive as well. Its customer support is just what users, experienced and novice alike, need — A+ there.
Another strong point to GooseVPN is its fully functional free trial, but there is a 500 MB data limit. This is completely fine, as the trial is designed to give you just enough to make up your mind.
Connection speed won’t be an issue with GooseVPN. Our upload/download tests yielded satisfactory results — on the desktop, there were some drops (especially when connecting to Australia from Europe), but nothing major. Mobile speeds, on the other hand, weren’t noticeably hindered, if at all.
Naturally, there are some rough edges — the server variety may be a bit too stale for some, and others have expressed their discontent about the invasive orange color in the client leading to eye strain. We find it rather relaxing, but hey — to each their own.
One drawback isn’t purely subjective, however. GooseVPN is currently missing a big feature — the lack of a kill switch takes quite a bit from this otherwise stellar VPN.
Accidental connection drops are common, and VPN users not only expect but demand protection from such predicaments.
GooseVPN is on the right track, however — it’s been stated that there is a solution in the works.
All in all, GooseVPN performs extremely well and offers great value, complemented by a handy free trial and amazing customer support. It can unblock Netflix, but if you’re looking for a more global streaming experience or want to access BBC iPlayer, take a look at our best VPNs for streaming.
Most importantly, GooseVPN proves it’s a solid long-term provider with its transparency to the user, and ambition to keep improving its service.
|Number of countries with servers||31|
|Number of servers||60|
|Number of IP addresses||60|
|Does VPN keep logs?||No|
|Does VPN include a kill switch?||No|
|Number of devices per license||Unlimited|
Getting GooseVPN to run is a simple two-step process.
First, you download the VPN client straight from their website — the only prerequisite is having an account. Then, you run the file and you’re ready to go!
The client is efficient and minimalistic, with little to no room for confusion:
The VPN configures itself, but you have the freedom of selecting specific protocols and server locations. You can also choose to connect automatically, and even pick favorite servers or opt for the nearest ones, based on your location.
GooseVPN lets you choose from three different plans:
Yearly — unlimited data
Monthly — unlimited data
Monthly — limited data (50 GB)
If you’re just testing the waters, there is a free trial attached to each of the packages, but keep in mind you get only 500 MB of data.
You can get GooseVPN with standard credit cards (VISA, MasterCard, Maestro, American Express), or you can opt for PayPal, Giro, and iDeal instead.
Cancelling the service is possible, although it was confirmed to us by GooseVPN staff that accounts exceeding 100 MB in data used are subject to review by management. We were also told that users experiencing prolonged technical issues with the VPN are usually refunded — the takeaway here is every request is treated individually by customer support, so contacting them is the first step.
Reliability & Support
GooseVPN’s customer support is fast and competent. Both of our questions were answered under 30 minutes each; the instructions were clear and detailed.
In addition to the options above, one can find information about the VPN or related issues in the FAQ page, neatly organized in several categories. GooseVPN also has a community forum — albeit somewhat inactive, it has a bunch of insightful threads that will surely help you out.
Fast, straightforward, and dedicated to providing a top-shelf VPN experience.
GooseVPN combines the best VPN characteristics in a neat package — immaculate privacy and accessibility, with a heavy focus on customer care to boot.
Although it doesn’t bring an arsenal of servers to your disposal, this VPN is more than capable of keeping your data secure on the Internet, all while getting through geoblocks like they weren’t there. Its strict zero-logging policy ensures your information doesn’t end up in anyone’s hands, and the dedicated streaming servers guarantee access to popular platforms like Netflix, Hulu, and BBC iPlayer.
There’s but one sorely missed feature — the killswitch. GooseVPN has given a rough ETA, and once it’s live, this already great provider is sure to earn a ton of new followers, or “fans”, as they like to call them.
The bottom line?
GooseVPN is a good option, but if you want to know you’ll remain anonymous in the event your server fails, you’ll need a kill switch.
GOOSE VPN offers some enticing features, including:
- 28 server locations with 63+ servers
- Unlimited simultaneous connections
- IKEv2, OpenVPN, PPTP, and L2TP/IPSec protocols
- Dedicated servers for P2P & media streaming
- User-friendly interface
- Multilingual website and app
- Live chat support
- Customer support in English and Dutch
The features provided by GOOSE VPN are definitely top-tier, especially with the OpenVPN and IKEv2 protocols. With 28 server locations, you should have little to no difficulty accessing things like blocked websites and geo-restricted content.
It’s also nice that Goose offers a multilingual website with customer support in both English and Dutch. Unlimited simultaneous connections is definitely another plus, although the ban on account sharing sets it back a little.
Goose does offer an add-on at checkout for an extra $0.80-$1.00/month depending on your subscription choice. The add-on provides an anti-virus, anti-malware, and anti-phishing software, as well as extra firewall protection. For a dollar more (or even less) a month, this seems like an add-on some people might want to include in their subscription.
Speed and performance
When selecting a VPN service, it’s important to consider all factors. As such, a very important factor to consider is the performance of the VPN – like server speeds and/or any leaks. Fortunately, performance is also something that we thoroughly investigate at ProPrivacy.com to save you some time. Thus, let’s take a peek at GOOSE VPN’s speed and leak performance…
Speed & Leaks
Despite ProPrivacy.com using a new speed test system in our recent VPN reviews, GOOSE VPN, unfortunately, doesn't qualify because it doesn't provide .ovpn files on its website. As for Goose's speeds, I've used our old speed testing method - which is still pretty accurate - to provide you with some examples.
As you can see from the download speed tests, the internet speed decreased considerably after connecting to Goose. Upload speed tests, on the other hand, were pretty stable. I'd recommend testing various servers to find the best possible speed. However, overall this was a lackluster performance in a critical area.
I’m happy to report that GOOSE VPN has no leaks! The websites I used – ipleak.net and doileak.com – successfully reported the IP address and DNS servers that corresponded with the VPN server I was using.
GOOSE VPN offers packages in both a 1-month option and a 1-year option. The 1-year option is definitely the more affordable choice, coming in at $59.88 charged annually. The 1-month option is offered in two plans: unlimited data and 50 GB of data. Of course, the 50 GB plan is cheaper – but it’s also true that you get what you pay for.
Goose does offer a free 30-day trial, something which is perfect if you’re a skeptical user who prefers to sample first and purchase later. That being said, Goose still requires you to enter your payment information before you can use the free trial. Don’t worry though – if you end up disliking the VPN service, you can cancel at any time and you will not be billed.
GOOSE VPN offers the following payment options:
- Major credit cards (Visa, MasterCard, etc.)
- MINT (prepaid card system) – annual subscriptions only
Goose offers a few other payment methods, but it’s a bit tricky to locate them. In the past, they supported Bitcoin payments for annual subscriptions. This payment method seems to have been taken out of the options. Your best choice for anonymity, in this case, is MINT. Although it’s nowhere near as anonymous as cryptocurrency payments (and even cryptocurrency payments aren’t necessarily anonymous).
Accounts are for single use only, but you can get a discount when you invite your friends (and vice versa).
Ease of use
The GOOSE VPN website is visually attractive and well put together, for the most part. The homepage shares bits of information on the VPN itself, and then, of course, boasts of the everyday things a VPN can be used for (staying safe online, accessing blocked content, etc.) The menu offers links to relevant pages like downloads and prices/plans. The bottom of the page offers more relevant links to things like customer support, community, blog, and the FAQ.
I do have one complaint about the GOOSE VPN website: it would be nice if they offered a page dedicated to the VPN’s features. Despite the “Take a Tour” page being a variation of this, it is still too vague for my liking. That being said, the website still offers useful information to its visitors.
Using GOOSE VPN
Setting up GOOSE VPN is simple – you download the client appropriate for your device, follow the installation prompts, and bam! You’re ready to use Goose! The following instructions for Windows OS GOOSE VPN clients:
- Navigate to the downloads page on the Goose website
- Select Download Software
- It will take you to a page with instructions
- Follow those instructions
- After installation is complete, GOOSE VPN will start
- The login screen will appear
- Enter your login details
- The client interface will appear
- Click on the OFF switch to turn it on
- You will be connected to a recommended server
- To change your server, select the server drop-down menu
- To change your protocol, select the protocol option in the lower left corner
- Tick OpenVPN (or your chosen protocol)
- To view connection settings, select the Connection tab
- Enable your kill switch, select auto-connect, or disable smart server list
- You’re all set!
The GOOSE VPN client is available for: Windows OS, Mac OS, iOS, Android, and various routers. In addition to the client, you can set up manual configuration on a variety of other platforms like Linux, Synology OS, ChromeOS, and Raspberry Pi 3. It is important to note that the Goose uses IKEV2 rather than openVPN. See the providers website for more details.
The iPhone VPN and Android VPN apps are visually and mechanically similar to the Windows OS client. Setting up the VPN is identical, as is choosing a server and accessing other settings.
To get the GOOSE VPN mobile app, simply:
- Register with GOOSE VPN
- Go to your App Store or Google Play Store
- Search for the GOOSE VPN app
- Download and install it
- Select Allow when prompted with VPN configuration
- Open the app and connect to a server!
The Google Chrome GOOSE VPN browser extension is also visually and mechanically similar to the Windows VPN client (and the mobile apps). All you have to do is go to the Google Chrome store, type in GOOSE VPN, and install the extension.
|Money-back guarantee length||30|
|Free trial||Yes - 30 days|
The customer support offered by GOOSE VPN is excellent. The live chat support is fast and the representatives are informative. And while finding the ticket-based customer support option is a challenge, if you Google “GOOSE VPN customer support”, a separate support page will pop up that lets you send in a ticket.
If you decide to use their ticket-based support system instead of their live chat support, you’ll be happy to hear that the ticket response time is also fast. An answer was received to my question within 8 hours. Overall, Goose has excellent customer service.
Privacy and security
|IPv6 leak protection|
|WebRTC leak protection|
GooseVPN bills itself as a no-logs VPN service. It does not log IP addresses when you log into your account, but it does register users’ IP addresses one time only during sign-up. This means account activity can be traced to an IP address. It also logs bandwidth.
GooseVPN’s Legal Situation
Goose is based in the Netherlands, which would usually be considered a country with fairly good privacy policies. For example, online censorship is basically nonexistent in the Netherlands. This is thanks to their house of representatives, who have continuously spoken against filtering/censoring online materials. That being said, like many other countries, the Netherlands are still struggling with anti-piracy measures.
Despite this, the Netherlands is considered a place that is very good for privacy which is why many privacy firms have their central databases there. As such GOOSE VPN can be thought to be in a fantastic location: especially considering its zero logs policy.
When asked about Goose’s payment processor, a company representative responded with,
“We can’t disclose the company name, but we can say it’s a payment provider that big name companies like Uber, AirBnB and Dropbox use.” This lack of transparency is pointless and infuriating, in the world of privacy services transparency is vital. One black mark.
This nifty little tool called Privacy Badger can help inform you of the trackers present on the websites you visit. This is especially useful for VPN websites, as you probably don’t want to choose a VPN that tracks you in a million different ways. Unfortunately, Goose seems to do quite a bit of tracking through Google services – which isn’t unusual for a website, but still not ideal.
If you’d like to take measures to prevent websites from tracking you, you can do so easily!
Goose does provide excellent OpenVPN encryption with an AES-256 cipher and HMAC Sha1 authentication for both control and data channels, RSA-2048 handshake, and DHE-2048 forward secrecy. With the 256-bit key, Goose implements military-grade encryption that is uncrackable – and while RSA-4098-bit keys are preferred for ultimate security, RSA-2048 is also good. A kill switch is also available to Windows users.
For more information on VPN encryption, visit our VPN Encryption Guide.
GOOSE VPN is definitely worth trying – and with a free 30-day trial, why not? They offer excellent encryption, a user-friendly interface, dedicated P2P servers, and a strict no logs policy. Even more, with GooseVPN you can connect literally as many devices as you want! As for the downsides to GOOSE VPN, the website tracking is easy to prevent and the live chat support is not detrimental if they continue upholding the ticket-based support system.
The only real downside to Goose is the issues with Netflix’s UK library. Other than that, this VPN is worth looking into, especially with its generous free VPN trial and affordable pricing. Try out Goose today!
GOOSE VPN is one of the largest VPN providers in the market, and what is particularly interesting is that it is a 100% Dutch company: the first so far. Of course, that still does not necessarily mean that the service therefore delivers quality, but it invites us to learn more about what makes this special service.
The GOOSE VPN service is a virtual private network, and offers online users access to a unique network that you can surf safely on the Internet. The data is continuously exchanged between the Internet and the computer is locked, as it were.
For example, using a normal connection with a WiFi hotspot, third parties may use the information that is passed and intercept it. A VPN service does away with this problem, with a different IP address to use the Internet. So they remain anonymous (as the real IP address is not visible to the sites used).
Thus, the ordinary IP address is replaced using a Virtual Private Network, which can no longer be traced. Privacy and data security is thus ensured by the use of such a network.
GOOSEVPN service subscriptions and prices
GOOSE is like few other services for a service that is accessible and approachable in terms of subscriptions, which remain clear and easy. Thus, it is not packed with a promising offer that ultimately offers no added value. Less is more.
For example, you can choose between two different packages::
- Unlimited GOOSE VPN: A package of €12.99 per month
- 1-Year Unlimited GOOSE VPN: A package of €4,99 per month (billed annually)
- 2-Years Unlimited GOOSE VPN: A package of €2.99 per month (billed biannually)
However, you get some discount if you purchase their annually or biannually package right away, and payments can be made with iDEAL, PayPal, GiroPay or credit card. In addition, you can try the service for 30 days (no obligation), but then you are limited to a maximum of 100 MB if you want to qualify for a refund.
The Unlimited subscription
The Unlimited package offers some interesting benefits. Thus, the data usage is unlimited and you can use P2P support. So, you can enjoy carefree streaming, browsing and downloading, with data limits which are not even addressed. Here, the service can be used by the whole family, and the fair price of just 12.99 euro’s per month (or 4.99 euros per month if you choose for a whole year up front) makes it even better GOOSE VPN now also offers a biannual subscription, this will safe you about 77% from price for the original Unlimited GOOSE VPN package, this will come down to just 2.99 euros per month.
GOOSE VPN can be used simultaneously for an unlimited number of devices with all three subscriptions. This way you have an affordable VPN service for, for example your iPhone, iPad and laptop!
The features of GOOSE VPN: watch Netflix, P2P and torrents
To protect the user data and information, sensitive data locking is a must when browsing the Internet, which is why VPN services are so popular. GOOSE uses 256-bit encryption technology, which is more than enough to protect users against third parties who will misuse the information. In addition, it prevents agencies from finding out exactly what you’re doing as a user on the internet.
GOOSE supports the so-called P2P protocol on a particular part of the servers used. In the app, this is indicated by a server with the memorandum P2P download. Basically this means that without problems – especially anonymously – to download these servers via sites like ThePirateBay or other sites. With servers that do not support P2P protocol it says No P2P (no download) in the notes, so torrent traffic is impossible.
The GOOSE VPN service: OpenVPN,KEv2, L2TP and IPSec
GOOSE uses two different protocols with the aim of creating a virtual private network. So you can choose between an OpenVPN protocol or IKEv2 protocol. The first has the advantage that it is based on OpenSSL: this makes the use of various locking methods of that particular protocol. In addition, this protocol is open source, which basically means that it does continuous updates for better protection. The IKEv2 protocol then offers the advantage that it is very user friendly and above all very fast. GOOSE VPN also offers L2TP and IPsec on MacOS and Windows and on IOS the GOOSE app supports IKEv2 and IPSec which is great!
The speed of GOOSE VPN connections
GOOSE is packed with servers that have respectable speed. Connection to include Dutch servers, but also the American version of Netflix is no problem. The streaming services can be used in high quality without the existence of hitches. To view American Netflix it is best to use OpenVPN because there may be other errors, but it works with GOOSE IKE2v protocol as well – which in many VPN services is not the case. The speed of the GOOSE network depends inter alia on the speed of your ISP and routers used. However, the speed GOOSE delivers itself is nothing to criticize.
Also in terms of connection speed, GOOSE scores surprisingly well. It is possible to connect within a second from inside the Netherlands national servers, and even foreign servers does not exceed 3 seconds. Few VPN services can ensure such a fast connection in such a simple manner as GOOSE, and for that reason alone it is a must.
The installation and setup of GOOSE
In order to make use of the GOOSE VPN service, installation of an application is necessary. It is a kind of program that allows you to communicate with the provider’s servers (in this case GOOSE VPN). Each system needs a specific client, and at GOOSE, clients can be selected for various operating systems, including Windows, iOS, Android and MacOS.
In addition, you must register as a user, after which you download and install the client. This process is surprisingly simple and complete in just a few steps. After that, you’ll get to click on ‘connect’ and you can go online with the new VPN service.
The interface of the GOOSE VPN
The GOOSE interface focuses primarily on how easily designed it is. For the experienced VPN users it has a complex interface with more options which might be interesting, but the simplicity of the GOOSE interface makes using it in any case much easier, and thus more accessible to many people.
The interface provides a list of all possible servers, as well as supporting P2P or torrents. If you go further into the application you will also find the option to add an alternative view on the server list, hereby you will see all servers in every country available, so you can choose to connect to the same server every time.
The GOOSE VPN servers
The GOOSE VPN service has servers in Asia, America, Africa and Europe, with a total range of 50/60 servers. This might be a lot less than most major VPNs, but this is of course a young provider that is still under development. The number continues to grow, and users can contribute to that growth by stating that they would like to have a server. It is then possible to use in the next update.
The privacy and security of GOOSE VPN
At GOOSE, no so-called log files are stored when using the VPN service. This means that users do not leave digital traces of Internet activities. The only thing that GOOSE keeps is the amount of bandwidth used by an account, but the IP address remains anonymous at all times.
GOOSE VPN uses Linux as a server operating system, with 256-bit encryption technology. It also uses various firewalls and other software to prevent viruses, DDOS attacks and spam. Once the user is connected to a server, this connection is protected according to the measures that GOOSE takes. Data security and user privacy are thus ensured.
Bypassing geographical barriers
Often a VPN service to view content in other countries. Examples are watching programs like Missed Transmissions while you’re on vacation, or watching YouTube movies that are not visible in a particular country. If you connect to a Dutch server of GOOSE you can even see a Dutch abroad program – what you normally only can watch in the Netherlands itself. This is also the case with videos that can be viewed For example, some in America – including the US Netflix.
Support using GOOSE VPN
The GOOSE VPN support service makes it possible at any time of the day to contact them seven days a week if you have questions or have a problem. Since this is a Dutch service, help can also be offered in Dutch – which is obviously an advantage for the local user. GOOSE VPN is the only VPN provider worldwide with Dutch customer service! For problems, you simply fill out a form to send to the web site, e-mail or even contact on Facebook and Twitter. Of course GOOSE VPN is also able to support you in English.
Conclusion: The GOOSE VPN service and VPN service user
GOOSE VPN is a friendly and simple VPN service for users, especially thanks to the intuitive interface where only the necessary information is displayed. Thereby ensuring fast servers (and the ability to download torrents on some of them) for a sound quality that is even more obvious by accessing the US version of Netflix.
GOOSE VPN is the ideal option for those looking for a simple VPN service with ease of use and quality. The absence of complex interfaces and menus only adds to that. Besides that the unlimited subscription price is more than worth it. The friendly Dutch customer service is great, they help you quickly and efficiently and ensure that a VPN is available to everyone.
Goose VPN is run by Goose B.V., out of Rotterdam in the Netherlands.
The Netherlands is known for its open-mindedness, its liberalism, and its funny accents.
But is it also known for excellent VPN services?
That’s exactly what we’ll find out in this Goose VPN review.
We signed up for their server, ran them through a series of tests, and have lived to talk about it.
Here’s what we found.
Goose VPN Overview
|OVERALL RANK:||#23 out of 78 VPNs|
|USABILITY:||Very easy to use|
|LOG FILES:||No Logging Policy|
|LOCATIONS:||25 countries, 114 servers|
|SUPPORT:||Email, snail mail, social media, live chat, and a FAQ.|
|COST:||$2.99/mo up to $12.99/mo|
GooseVPN ticks all the major boxes.Goose VPN Pros +
They provide a good selection of protocols, strong encryption standards, is available almost everywhere, and is easy to use.
They even have special servers that work with Netflix.
Here’s what we liked about them.
1. Supports Four Protocols, Including OpenVPN
Goose VPN supports four VPN protocols, including IKEv2, L2TP/IPSec, PPtP and OpenVPN.
The default standard is IKEv2 because it is seemingly the fastest. But Goose VPN admits that IKEv2 can “get blocked pretty easily.”
Their FAQ section does an excellent job helping you figure out which protocol is best (based on your objectives).
For example, L2TP is best for routers and modems, and OpenVPN is really hard to block but slightly slower.
The good news is that you’ve got options across their 114 servers in 25 countries. That’s not the smallest server network we’ve seen.
2. AES-256 Encryption Standard
Goose VPN uses the industry-standard AES-256 encryption standard.
It’s favored by the US government for a simple reason:
It’s virtually hack-proof.
So you can rest assured nobody is hacking in to see you listening to ABBA on Spotify.
3. Allows Torrenting
GooseVPN allows torrenting, but only on specific servers.
To find out which servers are torrent/P2P approved, drop down the countries list in your Goose VPN desktop app and look for the countries marked “P2P Server.”
They’ll have a little “P2P” icon next to the signal strength.
4. Compatible On Multiple Devices
Goose VPN works with standard Windows, MacOS, Linux, iOS, and Android devices.
But that’s not all.
They also work with Android TV, routers, NAS Firewalls, ChromeOS, and Raspberry Pi. I literally had to Google that last one.
Speaking of Google, there is also a Chrome browser extension that you can use without installing the desktop client.
But wait, there’s more!
You can also hook up gaming consoles through the router.
Unlike some others, Goose VPN also provides native apps to install on your phone. Just look in the app store.
The Android APK installation file can also be directly installed from the Goose VPN website and directly installed if you have the knowledge to do that.
In a radical departure from other VPN services, you can use the same Goose VPN account on as many devices as you want at the same time. Hooray!
However, if you are using the restricted 50GB a month service, using lots and lots of devices is going to suck up that 50GB in no time at all.
5. Very Easy to Use App
Goose VPN’s client is extremely simple to use.
You choose your country, flip the switch, and that’s it. Connection is fast and easy.
If for any reason you need to change the server, just drop down the countries menu and pick your preferred place. You don’t have to disconnect the current server first. You can just choose the new server and Goose VPN will jump over.
Just remember to enable the Kill Switch in the settings first, so your real IP address is not temporarily revealed while changing servers.
Which brings us to the next point…
6. Kill Switch Included
A Kill Switch isn’t as lethal as it sounds.
Instead, it will temporarily cut off your Internet connection while it finds and connects to a new server.
This also cuts off your connection when transferring between different servers or if you lose your Goose VPN connection.
The purpose is to stop your actual IP address from being temporarily revealed when Goose VPN is off for whatever reason.
The only catch is that you must switch it on yourself. It is off by default.
7. Supports the Tor Browser
The TOR browser helps anonymize web traffic by relaying your signal through different points.
Unfortunately, it does nothing to secure your traffic.
That’s why doubling-up with a VPN is key.
Just keep in mind that the more VPN connections you run it through, the slower your connection is going to be. That is the trade-off for anonymity.
8. Netflix Works with Special Streaming Servers
Netflix is no longer willing to indulge ‘region shopping.’
VPN users used to be able to simply switch server locations and stream whatever they wanted, whenever they wanted it.
Sadly, that’s no longer the case.
Netflix has been shutting off VPN access in droves.
In fact, only a handful of VPNs still work on Netflix at all for this very reason.
The good news is that GooseVPN offers a few ‘special streaming servers’ to help avoid detection.
We had a little trouble with some US and UK servers but were able to unblock Netflix using the special streaming servers successfully.
- Canada works
- US works (special streaming server)
- UK works (special streaming server)
- Netherlands works (special streaming server)
Goose VPN Cons –
GooseVPN started well. They had all the makings of a star on paper.
But cracks started appearing when we put them through a few tests.
Here’s what we discovered.
1. Inside Nine Eyes Agreement
The Netherlands might be known for their laissez faire approach towards recreational indulgences.
Unfortunately, privacy doesn’t fall under that same umbrella.
Netherlands is a member of the extended Nine Eyes intelligence allegiance. That means they’re legally obligated to share online user information with the other eight members of the agreement in the interests of national security.
This would include keeping logs on suspected terrorists, as detailed in the “no logging” section we’ll get to below.
We tried clarifying these points with their support reps. But let’s just say that they were uncooperative.
Live Support actually said to me that they were “not authorized to talk about any other VPN provider other than Goose VPN.”
Let me shorthand things for you:
If you want a VPN for privacy and security, a Dutch VPN shouldn’t be at the top of your list.
Especially one that point-blank refuses to discuss things.
2. Vague Logging Policy
Goose VPN confirms they do not keep logs and user information on their site.
However, there is a confusing contradiction where they then say that “if a public body suspects a Goose VPN user of criminal activities (terrorism for example), we can keep a log on this specific user.”
So would the logging start after they were alerted by this “public body”? And if so, what standard of proof would be required?
Ironically, they don’t seem to consider copyright infringement a crime as they then go on to say “Goose VPN does not support any other organization which supports any type of copyright claims.”
Odd to say the least.
3. VirusTotal Scan Was Concerning…
A ‘leak’ is typically when your browsing habits are revealed.
That’s despite being connected to a VPN service.
The green connection light is on, you think you are safe, but it’s actually leaking out your real identity.
The problem is that this scenario is more common than you think.
Luckily, Goose VPN does not leak your DNS nor IP. HUH!
- https://ipleak.net/ (none found)
- https://www.perfect-privacy.com/check-ip/ (none found)
- https://ipx.ac/run(none found)
- https://browserleaks.com/webrtc (none found)
- https://www.perfect-privacy.com/dns-leaktest/ (none found)
- http://dnsleak.com/ (none found)
We used UK servers and the IPs we used to ran across several DNS leak test sites were “OK”:
We also ran the VPN installation files through VirusTotal. And site found one virus in the installation file!
Is it safe enough? Up to you…
4. Atrocious Speeds
VPN performance shouldn’t be sacrificed for security and anonymity.
You should expect to have your cake and eat it too.
So after leak tests, we run performance ones to see how much each VPN affects browsing speed.
We started out at 94.68 Mbps download and 31.46 Mbps upload without a VPN.
Then, we connect to a few different servers and see what happens. First up, the U.S. server in Texas.
U.S. Server (Texas):
- Ping: 130
- Download: 4.60 Mbps (95.1% slower)
- Upload: 15.48 Mbps (50.8% slower)
Not a great start. A download speed of only 4.60 Mbps means you’re pretty much screwed.
Let’s see if the EU server in Madrid was any better.
EU Server (Madrid, Spain):
- Ping: 48
- Download: 22.58 Mbps (76.2% slower)
- Upload: 28.79 Mbps (8.5% slower)
Ok, not bad. But not great, either.
Overall, they come in around the middle of everyone we’ve reviewed at 37th out of 78.
5. Awful Customer Support
Customer Support can be contacted via email, snail mail, social media, Live Chat, and a FAQ.
They do list a Dutch phone number as well, but stress that they do not offer any kind of technical help on that number.
First, we tried firing off an email.
After a few hours without a response, we tried their live chat.
“Monica” connected almost instantly. So far so good.
We fired off a lightning round of questions to see just how knowledgeable (and patient) Monica was.
- You say you collect no logs, except for those engaged in criminal activity. So you actually do collect logs then? Or is the logging of those involved in criminal activity only started after you have been notified? Also, you say terrorism is a crime (which it obviously is), but you are perfectly OK with torrenting. Isn’t copyright infringement also a crime?
- Which third-party payment service do you use for credit card payments?
- What encryption standard do you use? AES-256?
- Does Goose support the Tor browser and gaming consoles?
- What is the maximum number of connections allowed at any one time?
The interaction was strange, to say the least.
I am still not sure if “Monica” was a real person or an automated bot.
Every time I asked a question, it took a long time to get a reply. When a reply eventually came in, most of it was copy and pasted from the FAQ section.
When I asked for clarification on the first question (regarding the logging for criminal activity), “Monica” refused to clarify, instead repeating verbatim what is said in the FAQ.
Not helpful in the slightest.
Goose VPN Cost, Plans & Payment Methods
You can either pay for Goose VPN monthly or annually.
If you pay annually, you can get a discount of over 60%. That’s one of the bigger annual discount percentages we’ve seen.
They also have a cheap $2.99 restrictive monthly option. On the downside, you only get 50GB.
But it might be a decent way to test them out, first, before taking the plunge for the annual discount.
You can pay in credit card, PayPal, or through a Dutch bank debit card via iDeal (participating banks only).
To buy Goose VPN, you cannot use cryptocurrencies or cash payments. So forget about anonymous payments.
There is also a 30-day money-back guarantee, plus a free 30 initial days (kinda like a free trial).
Another excellent chance to take their service for a test drive before getting locked into any long-term deal.
Do We Recommend Goose VPN?
On paper, there was a lot to like.
There are things to recommend it, such as support for Raspberry Pi. That’s pretty unique.
Netflix worked pretty well and the pricing terms of reasonable.
But the wheels started to spin off pretty quickly after all that.
The Netherlands is in the Nine Eyes agreement and will keep logs if told someone is engaging in “criminal activity.”
Except, there’s no real detail on what that means, how they’ll interpret it, or even enforce it.
Goose VPN software installation file is questionable.
Their VPN speeds are not good at all.
And unfortunately, their customer support email is both slow and unhelpful.
The live chat experience makes getting answers to your questions feel like pulling teeth (without the anesthetic).
Plus, they refuse to provide details on important issues – like who does their credit card payment processing.
I don’t recommend Goose VPN. Here’s a complete list of the best VPNs in 2019, instead.
Goose's free month, low pricing options and support for unlimited connections gives the service a lot of appeal, but inconsistent speeds and the lack of features are real concerns.
- 30-day free trial
- Low cost long-term plans
- Very high US speeds
- Unblocks Netflix
- Below-average UK speeds
- Basic clients
- Inadequate kill switch
- Doesn't unblock iPlayer
Goose VPN is a Netherlands-based privacy provider with some appealing features and products.
Goose has a compact network of 26 countries. Most are in Europe and North America, but there are also VPN servers in Australia, Hong Kong, India, Israel and Singapore.
There's support for P2P on 20 servers. The clients highlight P2P-friendly locations to help you choose.
wide range of custom clients includes apps for Windows, Mac, iOS and Android, and a Chrome extension, and there are bonus setup instructions for many other devices and platforms. (Goose offered a Kodi add-on a while ago, but that seems to have been dropped.)
Unusually, there's no arbitrary device limit - bear in mind that the likes of NordVPN limit you to just six. If you happen to have only a few devices, or 10, 15, or more, you can connect them all simultaneously with no limits. This doesn't mean you can have the entire family downloading at once – your account is for a single person only – but we're still happy to see this restriction ditched.
Support is available 24/7/365 via live chat and email. That's not provided by some minimum wage third-party based halfway around the world, either – Goose says it doesn't outsource support, which gets a thumbs-up from us.
In addition to offering a free trial, Goose VPN also has a 30-day money-back guarantee (Image credit: Goose VPN)
Plans and pricing
Goose prices have fallen significantly since our last review, and there's now real value here.
A one-month Goose plan is down from $16.89 to $12.99, for instance, which is much the same as CyberGhost, ExpressVPN, HideMyAss, VyprVPN and more.
Paying for a year upfront cuts the cost to a very reasonable $4.99 and the three-year plan is an effective $2.60 a month. Although there are some cheaper deals around – Surfshark’s two-year plan is priced at $1.99 a month, for instance – that beats most of the competition.
Goose does score in another area, though: the first month comes free, the best trial period we've found. You must hand over your payment details, but you're not billed until the first 30 days are up. If there are problems, just close your account from the website and there's nothing to pay.
Goose also offers a 30-day money-back guarantee, but you only qualify for this if you've transferred less than a tiny 100MB of data. As Goose offers a month for free, anyway, we're not going to complain, but it's worth keeping in mind. Do all your testing in the free month, because unless you've not been able to connect at all, you're unlikely to qualify for the money-back guarantee.
Goose VPN only logs how much data each account uses on a daily basis (Image credit: Goose VPN)
Privacy and logging
Goose boasts of its 'no log policy' at the top of the website, but if you've ever gone VPN shopping you'll know every provider does the same, even when it's not entirely true. That's why it's always a good idea to drill down into the small print and discover what's really going on.
The policy explains that Goose doesn't log users' internet activities – "for example, websites visited, DNS-search results, emails sent and received, usernames or entered passwords, etc."
Even better, the policy goes on to cover session data, explaining that the service doesn't store your originating IP address, or any information about the VPN servers you use within a session.
The only data logged is the bandwidth use per account. That's not uncommon, though, and it can't on its own compromise your privacy.
There's more good news when the policy points out that Goose owns and manages its own network, giving it much greater control over how the servers are set up and operated.
While browsing the small print, we noticed an interesting fair use policy. Instead of vague warnings about ‘excessive usage’, Goose spells out the point where customers cross the line: when "a user utilizes more than 1% of the entire Goose network’s bandwidth".
If a single user hogs that much bandwidth then we'd expect there to be problems, but even then, the company is fair, saying only that the user "will be approached by Goose to reduce the use, or to make a higher payment."
Goose VPN has apps for mobile, desktop and even browser extensions (Image credit: Goose VPN)
Getting started with Goose VPN is simple. Hand over your email address, enter your payment details (don't worry, you're not billed until the trial month is up) and your account is immediately created.
The website redirects you to the download page, where you're able to choose apps for Windows, Mac, iOS and Android, as well as downloads and instructions for routers, Linux, NAS devices, and Chrome OS. Oh, and there's a Chrome extension, too.
We grabbed a copy of the Windows client. The setup program gave us a choice of languages (English, Netherlands or German), which is unusual, then installed without incident.
The client opens with a simple window which displays your connection status, default protocol, and the current location displayed in text and on a map.
Unlike other VPN providers, Goose VPN's map is not interactive at all (Image credit: Goose VPN)
The map isn't interactive – you can't zoom, click and drag to pan, or click locations to connect – which makes it a little pointless. It does update if you use the arrow keys to move up and down the location list, which might be handy if, say, you're unsure where the Isle of Man is, but otherwise the map is more about eye candy than offering any practical benefits.
If you're also unimpressed by the map, you can choose locations from a text list. This isn't quite as easy to use as it could be, thanks to the not-quite-alphabetical-ordering ('Bulgaria, Canada, Switzerland, Czech Republic, Germany, Denmark, Spain' and so on).
Choose a connection and you're able to connect and disconnect with a click. Connection times were reasonable during our tests, and native Windows desktop notifications make it completely clear when you're protected, and when you're not.
Switching servers is easy and natural; just choose a new location and the client closes any previous connection, and starts a new one.
You can enable Goose VPN to launch on startup from the settings panel (Image credit: Goose VPN)
The client window displays the current protocol, which by default is chosen automatically to be the best option for your location and server. This was generally IKEv2 during our review, but a Protocol tab in the Settings dialog allows you to set OpenVPN, IKEv2, L2TP or even the old and insecure PPTP as your preferred protocol for all situations.
The only significant additional feature is a built-in kill switch to automatically block internet access if the VPN drops, reducing the chance of an identity leak. At least, that's the theory. In practice, our tests showed this was an inconsistent mess.
Turn the kill switch on, for instance, and if an IKEv2 connection fails, the Goose client displays an immediate alert, blocks internet access and reconnects within seconds. But it doesn't hide your real IP if you change locations while connected, or manually close the connections.
We switched to OpenVPN, manually closed the connection, and found Goose continued to display a 'you are securely connected' message, even though our real IP was now visible. It does block internet access when you manually close the connection, but not immediately (our real IP was still visible, though maybe only for a fraction of a second). And again, it doesn't hide your real IP if you change locations while you're connected.
If you're an experienced user and know how to test your various options, there could be some value here. But if you're simply hoping the kill switch will be smart enough to protect you in all situations, without you having to worry about it, prepare for disappointment. It really, really won't.
Overall, the Windows client is easy to use in a very basic way, but it's short on control and power, and has some significant underlying technical issues.
Goose VPN's mobile apps are almost identical to their desktop counterparts (Image credit: Goose VPN)
The Android app has an almost identical interface to its desktop cousin, with the same static map, location list and Connect/Disconnect button. You can connect in two or three taps, and switching servers is just as easy – tap a new location in the list and the app automatically closes the current connection, before initiating a new one.
The only real disappointment here is the Settings dialog. This has no auto-connect options, no choice of protocols, no kill switch, DNS control or anything else you might want from a mobile VPN app. Instead, there's just a single option: to allow you to choose from the full list of servers, or to have the app select the best one automatically. There's nothing wrong with that, but we'd rather Goose VPN had given us some of the more standard options, first.
To measure the performance of Goose VPN, we used an automated process to connect to multiple US and UK locations, as well as a server in Europe and Hong Kong, then checked their speeds with Netflix's Fast and SpeedTest.
One US server was down, but all the others connected without issue. Connection times were consistent at around 6 to 7 seconds. We've seen better – the fastest providers might connect in 2 to 4 seconds – but we've seen a lot worse, and this wasn't an issue during our real-world experience of using the service.
Checks with a geolocation library suggested all servers appeared to be in their advertised locations. (Some companies will tell you a server is in one country when it seems to be in another, which could be a big deal if you're hoping to access geoblocked content.)
UK speeds averaged a disappointing 26Mbps on our 75Mbps fiber broadband line. That's probably enough for most tasks, but it's lagging behind the best of the competition, where we'll typically see 50-65Mbps.
European speeds were better at around 60Mbps, but our US tests were much more impressive. Connecting from the US to our nearest server, we managed an average 410-460Mbps on a 470Mbps connection, amongst the fastest results we've seen.
Goose VPN servers can clearly handle high speeds in some areas, but they were very poor in others. There's hope here, then, but it depends very much where you live. If you sign up for the free month, run regular speed tests to find out how the service performs in your area.
Goose VPN was able to unblock Netflix in our tests (Image credit: Netflix)
Goose VPN boasts that it can help you "access all websites... wherever you are", maybe allowing you to view content you wouldn't usually be able to see.
The US servers successfully bypassed YouTube's location checks and allowed us to stream US-only content.
US Netflix is much better protected, and it blocked our viewing attempts from the Windows client's default 'USA Streaming Server.' But when we experimented with five US servers, we found one got us in. That's not as convenient as the best providers – ExpressVPN and VyprVPN typically unblock Netflix with every server – but it's better than many others, who can't unblock Netflix at all.
Our BBC iPlayer tests weren't as successful. The default 'UK streaming' server didn't give us access, and the other locations didn't work, either.
Some VPN providers will recommend the best servers to use at any one time, which can save you a lot of time. We asked Goose VPN support for advice, but all they did was advise us to manually try each server, not the most helpful of responses.
Goose support starts on its website, where a sizeable FAQ section comes packed with articles aimed at helping you solve common issues.
There is some worthwhile content here, but a poor site structure makes it difficult to find. The FAQs are organized into eight categories, for instance, but none of them clearly covers installation or setup issues. And although there's a search box, it generally gives you very poor results. For example, searching for iOS displays the articles 'How do I find out which version of iOS I am using?', 'Does Goose VPN have a kill switch?' and 'Why do I only see a few servers?' Nothing to do with the iOS app, setup or troubleshooting information you'll really want to read.
If you're equally unimpressed by the website, Goose says you can contact support 24/7/365 via live chat, email or a web form.
We opened a live chat window and asked: 'Does Goose VPN allow access to BBC iPlayer?'
In less than a minute a reply arrived, and it wasn't exactly what we'd hoped: 'We recommend tvcatchup.com for this. Here you will find all English open net channels.' Sounds like Goose VPN won't be unblocking iPlayer any time soon.
An unusual VPN, which is below average in several key areas (speed, features, unblocking), but somehow has just enough plus points to make it interesting (free month, no device limits, can be cheap, uniquely flexible billing.) Could be worth a try for less demanding users.
GOOSE VPN is a relatively new VPN provider from the Netherlands. They have been operational since 2016, and have since shown a rapid growth. The founders of GOOSE VPN chose the goose as the symbol for their company since geese are known to be great security guards, making noise whenever someone tries to enter your personal premises and preventing them from accessing. This symbolizes exactly what GOOSE VPN is trying to establish for its VPN users; completely guarded and secure internet data traffic.
- Simultaneous connections: No limit
- Operating systems: Windows, Mac, iOS, Android, Linux
- Protocols: OpenVPN, L2TP/IPSec, IKEv2, PPTP
- Logging policy: Limited logs
- Servers: 97+ servers in 26 countries
- Price: From $2,99 a month
- Money-back guarantee: 30 days
What is GOOSE VPN
GOOSE VPN offers a Virtual Private Network solution (VPN). This is an online service which offers online anonymity and protection of your internet traffic. This protection is established through strong encryption algorithms, making it near impossible for external parties to intercept and analyze your online behavior. Using GOOSE VPN also hides your real IP address for the outside world, so your digital steps and footprints cannot be traced back to you or any of the devices (laptop, smartphone, tablet etc.) you are using.
GOOSE VPN Packages
GOOSE VPN offers a couple of different packages: there are three different Unlimited subscriptions, which allow unlimited streaming, surfing and downloading whilst using GOOSE VPN.
Unlimited Package (€12.99, €4.99 or €2.99 per month)
With GOOSE VPN you don’t have to worry about data traffic limits. If you wish to regularly stream videos, play video games or download files whilst using your VPN connection, than GOOSE VPN Unlimited is the package for you. For instance, this package allows unlimited anonymous downloading via torrent networks. And you can share the same connection with your family members, as GOOSE VPN allows multiple simultaneous connections (as long as you adhere to the fair use policy).
For $12,99 per month, or $4,99 per month when you choose for an annual package, you will get the Unlimited package. Moreover, if you really want to go all out, you can get a two year subscription for the low price of $2,99 a month.
Apart from the three subscriptions above, GOOSE VPN is also temporarily offering a deal with even better value: a lifelong GOOSE VPN subscription for the one-time price of $139. “A special deal for all homeworkers”, GOOSE calls this deal (referring to the corona crisis).
Furthermore, GOOSE VPN offers a 30-day money-back-guarantee on all of its subscriptions, so you can try out the service risk-free.
GOOSE VPN Possibilities
GOOSE VPN offer 256-bit encryption, which is the golden standard at the moment. They ensure all your data traffic is private and secure. They also allow you to download torrents whilst remaining undetected, and to use the USA version of Netflix even outside of the United States. This is not very common anymore, since Netflix has really started to beat down on VPN providers who try to bypass their VPN restrictions. But GOOSE VPN still seems to be succeeding.
GOOSE VPN offers several security protocols, including OpenVPN and IKEv2. In our tests, both security protocols showed great connection speeds. There is almost always a loss of connection speed when using a VPN (there are some exceptions which we will not get into right now). We tried various servers in different countries and found that for GOOSE VPN, the speed loss is quite minimal. Depending on the specific server, download speeds were between 80% and 95% of the original connection speed. Upload speeds were generally between 70% and 95% of our original connection speed (our connection speed without VPN).
One more thing we noticed is that GOOSE VPN establishes a connection remarkably fast. Usually it takes between 1 to 3 seconds to connect to a server. We have tried many VPN services and this is seriously fast. If you happen to try out GOOSE VPN for yourself, you will understand what we mean. It really stands out, especially if you have experience with other providers.
Installation of GOOSE VPN
GOOSE VPN is available for Windows, OS X, iOS, Android and Linux. After registering on the website you can download all the various applications for your different devices (there is no limit on the number of devices you can install GOOSE VPN on). This whole process is extremely easy and straightforward.
GOOSE offers a very user friendly VPN service. There aren’t a lot of complex options or menus to navigate; just the basics are covered. Very advanced VPN users might wish for more custom options, but for less tech savvy people the simplicity of GOOSE VPN can be seen as a big advantage. Everyone can use it.
The client shows the various servers you can choose from. It also displays your remaining data (if you have the 50 GB subscription). And you can switch between the different languages and VPN protocols. Everyhting is clean and easy, really. We are impressed.
Server Network GOOSE VPN
GOOSE currently has 97+ servers in 26 locations around the world, mainly in Europe, Asia, Africa and North America. This server number is not huge, but still pretty decent. If you want a huge variety of servers to choose from, then GOOSE VPN might not be the ideal service for you. If 26 server locations suffice (which for most people will be the case) then GOOSE VPN is definitely worth considering. Also, if you would like a server to be added in a specific location, you can contact GOOSE VPN with this request. They will have a look at it and try to accommodate you during future revisions of the server network.
GOOSE VPN currently has servers in the following countries. Some of their server locations have servers that are specifically dedicated to P2P traffic or streaming. These are noted as well.
- Austria (P2P)
- Belgium (P2P)
- Bulgaria (P2P)
- Canada (P2P)
- Czech Republic (P2P)
- Denmark (P2P)
- France (P2P)
- Germany (P2P)
- Hong Kong
- Hungary (P2P)
- Israel (P2P)
- Italy (P2P)
- Japan (P2P)
- The Netherlands (P2P, streaming)
- Norway (P2P)
- Poland (P2P)
- Romania (P2P)
- Singapore (P2P)
- Spain (P2P)
- Sweden (P2P)
- Switzerland (P2P)
- United Kingdom (streaming)
- United States (streaming)
Privacy and Security
GOOSE VPN does not keep logs. Your tracks will be non-existing really, which is how it should ideally be with every VPN provider. GOOSE VPN does however monitor how much data you have used, in terms of the 50GB subscription limit that is in place.
The 256-bit encryption seems absolutely fine for what it is intended to do. In addition to the encryption, GOOSE VPN offers firewalls and software to counter spam, viruses and DDOS attacks. For a very modest additional fee you can choose to include these protective measures on top of the general VPN protection.
GOOSE helps you to block geo-blocked content from around the world. YouTube, Netlix, WhatsApp, Skype, blocked news websites; everything can be accessed anywhere in the world when using GOOSE VPN.
There is 24/7 customer support available for any difficulties you might face. You can get in touch with a GOOSE VPN representative using the chat option on the website, filling in a contact form, by sending an e-mail or by using Twitter or Facebook.
GOOSE VPN stands out by its simplicity. We think that it is an especially interesting option for causal VPN users that just want their data traffic to be protected without too much fuss. One or two simple clicks to connect, with the guarantee of total privacy and anonymity. That is what GOOSE VPN offers.
If you’re in a hurry, here’s the bottom line — You can get more servers globally, better VPN features, and 24/7 customer support with Surfshark for the same price or less. So why bother reading on?!
Dutch provider GooseVPN has been around since 2016, and in a short time span it has shown that it cares about providing a great service for its loyal user base.
There are a lot of strengths to this VPN — for starters, it supports a variety of protocols, including OpenVPN, L2TP/IPSec, PPTP, and IKEv2. 256-bit AES encryption, in addition to an RSA-2048 handshake, offer reliable levels of security.
Your privacy is in “safe hands”, too — that is, there are no connection logs or prolonged data gathering to speak of. The only information GooseVPN does collect during your sessions is deleted as soon as you close the VPN.
Torrenting and P2P enthusiasts also have cause for celebration. GooseVPN has no issues with making its support for P2P servers official, which is a refreshing change of pace with so many providers either remaining hush-hush on the matter, or actively discouraging these activities.
GooseVPN’s server network is compact but efficient at 60+ servers in 28 countries. The provider claims it adds new servers every 2 weeks, and even has a server request page where users can vote on their preferred additions to the roster.
You also get streaming-optimized servers for unblocking sought-after geoblocked services (you know what we’re talking about).
That’s not all — you also get responsive, competent customer support, great client design, decent plans, and a 30-day money-back guarantee. The result is a VPN that covers a lot of ground without too many weak spots.
We’re very happy to see that Goose VPN has upgraded their app to include a kill switch.
The bottom line? GooseVPN offers great value, even if it’s a bit on the pricey side, although if you get the 3 year subscription, you’ll save big. You get almost everything you can ask for in a VPN, with superb customer care to match it.
Important to know
Founded date: 2016
Keep logs: No
Refund policy: 30 days guaranteed
Platforms windows mac linux android ios router
Did you know geese can fly at speeds up to 50 miles an hour? That’s pretty fast — unfortunately, GooseVPN isn’t much of a speed demon by comparison.
In other words, this VPN will slow you down, especially if you use the widely recommended OpenVPN protocol.
Fortunately, connecting to one of the streaming-optimized servers will solve any buffering problems you might otherwise run into as you watch your favorite movies and clips.
All in all, GooseVPN’s speeds can be considered unimpressive, but it gets the job done if you choose the right locations. Still, we’d like to see more consistency here.
hy Most Speed Tests are Pointless & How We Correctly Test VPN Speeds
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
GooseVPN has 60+ servers in 29 countries, with new servers and locations (allegedly) added every 2 weeks.
See all supported locations...
Working with GooseVPN is a joy, with minimal configuration required by the user. The only exception is Linux, where pretty much everything from installation to protocols must be done manually.
The clients are intuitive across the board, serving up all relevant info and even short descriptions of the various protocols — great for newbies!
There is no auto-connect feature, but turning the VPN on requires just one click after you’ve chosen your VPN protocol. The server list is readily available as well, with helpful icons indicating P2P and streaming servers.
It’s worth noting that the available VPN protocols change from platform to platform. For example, MacOS and iOS don’t have PPTP, and OpenVPN isn’t supported on MacOS X.
We have nothing but good words for GooseVPN’s support. Although its live chat isn’t available 24/7, the VPN more than makes up for that with its super responsive ticket system. GooseVPN claims ticket replies won’t take longer than 2 hours, and in our experience it delivered on that promise.
There’s also a detailed FAQ section consisting of 8 different categories — there are over 100 covered topics in total, covering anything from account inquiries to setup guides for routers.
How We Test Customer Support and Why Should You Care
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
In addition to the industry-standard yearly/monthly plan, GooseVPN also offers a monthly plan that’s limited to 50GB of bandwidth. It’s ridiculously cheap and a great option for those who’ll be using a VPN for data-light purposes.
The unlimited monthly plan, however, will set you back considerably in comparison with other VPNs. By contrast, annual subscriptions are much lighter on your pocket.
Here’s the good news — every plan comes with a 30-day money-back guarantee.
GooseVPN accepts credit cards (VISA, MasterCard, American Express, Discover, Maestro) and PayPal as payment methods.
GooseVPN might offer a good service at a reasonable price, but does it match up with other top VPNs? We find it hard to say “yes”.