Perfect Privacy is a Switzerland-based VPN with a laundry list of advanced privacy features. Founded back in 2008, they’ve secured their spot amongst the high-end Virtual Private Networks.
Why Choose Perfect Privacy
Heavily geared toward privacy protection, the fittingly named Perfect Privacy offers the best encryption protocols the industry has to offer, backed by unique functionality, cross-platform support, and servers in 23 countries. Considering its reputation of excellence, I was still curious if it stands up to its “perfect” name.
Best VPN for
- Netflix, Hulu, and streaming online
- Torrenting and downloading
- Allows unlimited number of simultaneous connections and no logs
- Accepts Bitcoin, Paymentwall, gift cards
- Strong encryption
- Plenty of technical extras
- Intuitive, feature-rich Windows client with loads of customization options
- VPN cascading, kill switch, DNS leak protection
- Anonymity and user data protection are top-notch
- Unblocks BBC iPlayer, allows unlimited P2P file-sharing
- No free trial and the 7-day refund policy has restrictions
- Slated for advanced users
- Doesn’t unblock Netflix US
- No live chat
- Some setup instructions could be more intuitive
Pricing and Plans
Prices are not my favorite part of Perfect Privacy. Even though you can use a disposable email to subscribe, as well as pay using PayPal, Bitcoin, credit card and more than 60 other options via Paymentwall, their pricing structure is anything but flexible.
Set at $12.99 per month for a monthly subscription, $9.99 per month for a 1-year plan, and $8.95 per month for two-year plan, it’s definitely one of the most expensive VPNs out there.
Also keep in mind that these prices are based on today’s exchange rates - all prices on their website are listed in euro’s, and there’s no way of switching to USD pricing, which is a bit disappointing.
But the true disappointment kicked in when I realized there was no free trial. Nada. Zilch. It’s buy-it or leave-it. They do have a seven-day refund policy with some limitations, but to have an in-depth hands-on experience with it before you commit to a long-term subscription, you’ll have to buy a monthly plan first.
There’s a reason PP is so expensive, though: they offer quite an impressive set of goodies.
You can run its software on an unlimited number of devices as long as you’re the only person using your account. They support Windows, Linux, Mac, Android and iOS, and while some apps are easier to set up and configure than others, installation and setup is fairly straightforward.
For example, you can download an Android APK directly from your member’s area. But if you want to use OpenVPN protocol from a mobile device, you’ll have to install the OpenVPN Connect app from Google Play and download config files from the Perfect Privacy website. Even though it’s a bit of a hassle, you only need to do it once.
The Windows client isn’t a beauty, but it’s functional and intuitive. Settings are conveniently tabbed, and you’ll have no trouble accessing the load of technical extras like cascading, stealth VPN, Proxy, port forwarding, and a kill switch. Tweaking the basic stuff like DNS leak protection, firewall, and program behavior on startup is equally simple. You can firewall your local router with just one click, enable IPv6 leaks, or set the DNS server manually.
I loved how every single feature has a question mark next to it. When you hover over it, you get a concise explanation of what it does in layman terms. Excellent.
You can sort servers by country, ping, available bandwidth or name, while connecting and disconnecting is easy from the tray icon.
Perfect Privacy has no annoying bandwidth caps, nor traffic limits, which makes it a no-brainer choice for families.
VPN cascading is a Mr. Robot-kind-of-tweak that sends your traffic through a chain of four VPN connections. So, if a spy agency were ever to try and track you down, they’d have to hop from one location to another as you evade the detection the Bond-style, or Bean-style.
Your member’s area has some nifty toggles, too. It lets you enable the tracking protection, anti-phishing, blocking of ads, known malware-infested websites, Facebook tracking – you get the idea.
Perfect Privacy runs circa 40 servers in 25 countries, and Europe is the most heavily-covered region. Their coverage of other areas is fairly decent too, however.
Understandably, the more protections you enable, the more noticeable is the speed drop. My speed test at SpeedTest.net before PP showed:
On the flip side, it did leak IPv6, but I was able to find a thread on Perfect Privacy forums that made it clear a third-party firewall could be causing the issue. If you’re not particularly tech-savvy, you may want to try something with a not-so-steep learning curve.
PP allows P2P torrenting and streaming, and while it unblocked BBC iPlayer with ease on desktop and mobile, things didn’t work out with Netflix for me.
Perfect Privacy is watertight on privacy, and keep no logs – no user IPs, connections, or server logins. So if they receive a DMCA notice, they have no data to hand over anyway. BitTorrent and P2P are allowed, but some popular torrents are blocked if you’re using the US or France-based servers because these two countries are quick to terminate servers found facilitating illegal P2P
Security-wise, Perfect Privacy lets you connect via OpenVPN or IPSec, both of which use AES-256, and use a plethora of security extras. If you’re having speed issues, you might try lower-grade encryption. SSG2 tunnels are available, too.
Perfect Privacy is robust, feature-rich and makes for an excellent choice if you’re tech-savvy and looking to max out your privacy at all times. Otherwise, you might end up with loads of features you don’t need and no Netflix – at a fairly high price.
Perfect Privacy VPN has a perfect no-logs policy but isn't recommended for streaming. It is an expensive VPN but having a slow server speed. For the price of $8.95/mo, it manages to earn 2.4 stars rating.
|Based in||Switzerland [SAFE]|
|Servers||58 (26 Countries)|
|Multi Login||Unlimited Devices|
Perfect Privacy is one of the most expensive VPNs in the industry yet its users are growing in tandem because it is truly a ‘No-Log‘ VPN.
Perfect Privacy boasts some high-end security features that are hard to find elsewhere. That’s true too. Multi-hop and NeuroRouting features are one of its great strengths.
But its server speed and server count are both low. It has only 58 servers and brings you the slowest speed possible for streaming.
Also, it does not cater iOS users. It does not have a dedicated app for iPhone or iPad users.
Read our Perfect Privacy review in detail.
Pricing – How much does Perfect Privacy cost?
There is no doubt that Perfect Privacy is an expensive VPN service. These are the 3 different pricing plans. I have listed them below:
- $12.99/mo (1 Month Plan)
- $9.99/mo (1 Year Plan) 23% OFF
- $8.95/mo (2 Year Plan) 31% OFF
The promise of a superior VPN service aside, these rates are high enough to drive away many customers who would otherwise be interested in what Perfect Privacy has to offer.
So how did Perfect Privacy build such a massive customer base with ridiculously high prices? I’ll be discussing it in this Perfect Privacy review.
Here is a list of payment methods being offered by Perfect Privacy VPN:
- Paymentwall (more than 60 options)
Under paymentwall option, it covers VISA, MasterCard, Amex, Mobiamo, and a lot of others.
Perfect Privacy refund window extends to 7-days. Although it has a few standard clauses, there is no usage limitation or any other restriction in the company’s refund policy.
You can take the VPN for a drive for a week and get your money back if you did not enjoy the experience.
Security – Is Perfect Privacy safe?
Yes, Perfect Privacy is safe to use because it uses the strongest encryption i.e. 256-bit which is the industry’s highest.
It offers multiple protocols and encryption service i.e. PPTP, OpenVPN, and IPSec.
Here are some top-notch security tools used by Perfect Privacy.
Perfect Privacy Proxies
Perfect Privacy offers Squid and SOCKS5 proxies that do not provide much privacy on their own, but can tempered with to avail greater security.
To make your proxy connections much safer you can:
- Connect proxies to the Tor network
- Connect to VPN via the proxy
- Apply an SSH Tunnel to the proxy
Perfect Privacy SSH Tunnel Feature
With an SSH Tunnel, you can transport some of your networking data through a secure SSH connection. It can also be used for bypassing firewalls that filter some specific content.
Connect to two different servers before your internet traffic is routed through a destination server. Multi-hop feature completely hides your online identity and IP.
Perfect Privacy NeuroRouting
It is the new advancement in the multi-hop connection.
In NeuroRouting, a neural network evaluates routes to different sites and determines the way of minimizing the traffic outside of the VPN network.
The neural network uses Tensorflow, an open-source library for machine learning. This allows it to learn the best and the safest routes for different websites and servers.
Jurisdiction – Where is Perfect Privacy located?
Perfect Privacy is based in Switzerland. It is not a part of 5 eyes, 9 eyes, or 14 eyes country but it does assist these countries in intelligence sharing.
So, you’re never safe using Perfect Privacy VPN. You always got to choose a perfect VPN starting off with their jurisdiction.
It has 58 servers available in 26 countries. It also specifies the name of countries where its servers are available.
It also has servers in China, Israel, and Russia. These are the countries with the toughest internet restrictions. Hence, Perfect Privacy uses obfuscation servers to bypass restrictions.
You can also check out server loads from their website.
Speed – How fast is Perfect Privacy?
Perfect Privacy VPN speed is not the fastest. In fact, it has gives a poor internet speed when connected to its Amsterdam server.
To review Perfect Privacy’s speed, I ran tests on its three different servers using 31 Mbps connection.
I could only get 7.74 Mbps speed when connected to Perfect Privacy.
Streaming – Perfect Privacy VPN Netflix & Other VoD Services
Perfect Privacy does not work with Netflix nor does it advertise itself as the premier VPN for Netflix. Perhaps Netflix geo-dodging is not one of the VPN’s priorities.
The same happened when I tested the VPN for Hulu. My Netflix and Hulu tests were a dud. In the immortal words of Rolling Stones, ‘You can’t always get what you want’.
The same goes for Kodi as well. This is because Perfect Privacy may not unblock geo-restricted content on Kodi.
Hence, you have to use VPN XBMC service to watch geo-limited content on the famous platform securely.
Leaks – Does it leak IP, DNS & WebRTC?
I tested for all kinds of leaks and I was glad to know that it did not leak any IP, DNS, or WebRTC. I connected to its Amsterdam server.
I ran the virus test on its Windows client. I was glad to know that it had 3 viruses which is a bit of chocking news.
Trustworthiness – Logs and Customer Support
I learnt in our Perfect Privacy VPN review that it does not store any kind of logs. The only data they collect are listed below:
- Login credentials
- Expiry date
- Email address
“We do not store payment information such as credit card details. These are processed exclusively by the payment service providers.”
That’s a sigh of relief as they do not hold any payment details. Perfect Privacy has the usual No logs policy.
The customer support of Perfect Privacy is decent. You can contact their support staff with Ticket System and Forums.
You can also take help from their FAQs section and Manual Tutorials.
Compatibility – Apps and Supported Devices
Perfect Privacy has dedicated apps for Windows, Mac OS, Linux, and Android. It is also installed on routers.
Surprisingly, the iOS app is still in the work, which means that iPhone users need a third-party OpenVPN app to access the service.
Perfect Privacy Windows Client
Windows users too have the option of using the VPN service with OpenVPN GUI, Viscosity and IPSec/IKEv2, but I recommend custom Perfect Privacy client for a more fulfilling experience.
Windows client of this VPN is stacked with security features. In addition, it allows you the liberty of customizing it as per your liking.
The setting allows you to configure a variety of options including Auto-connect with the pre-selected server.
The client also includes some of the advanced kill switch, firewall, and leak protection tools.
Comparison between Perfect Privacy and PureVPN
Here is a quick comparison between the two service providers with their features and price. Let us know which one is the best:
|Servers||2000+ in 140 Countries||58 Servers in 26 Countries|
|Compatibility||All Devices||Windows, macOS, Linux,
Android & Routers
|Logging Policy||Zero Log||No Logs|
|Customer Support||Live Chat & Email Support||Tickets & Forums|
Do I Recommend Perfect Privacy?
No, I do not recommend Perfect Privacy.
Perfect Privacy VPN isn’t perfect at all. It does a good job being a no-log VPN, but it is based in Switzerland which actually has data retention laws.
It is also the most expensive VPN and it isn’t worth spending money on the features it offers.
It has only 58 servers with the slowest speed and doesn’t unblock Netflix or other streaming services when I performed Perfect Privacy review.
It is not the perfect VPN I would recommend.
Privacy used to be something we took for granted. Nowadays it’s a rare commodity.
An almost infinite number of agencies and companies gather your online data for a variety of reasons. One way to retain your privacy is to access the internet via a VPN (virtual private network) that masks your IP address and activity.
Perfect Privacy’s VPN services have been steadily growing more popular for a while now. To check if the fame is warranted, I decided to take their technology for a test drive.
I purchased the software and put it through all available tests to measure Perfect Privacy’s performance in terms of security and speed. I also compared Perfect Privacy with other VPN providers to determine if it’s really worth the asking price.
Finally, I scoured the web for Perfect Privacy VPN reviews submitted by their clients. After all, I couldn’t take my own experience with them as a one and only truth, could I?
The result of my research is this review. Let’s dive in and see if Perfect Privacy is as good as the name suggests.
What Is Perfect Privacy?
Without a doubt a recognizable brand name in the online security and anonymity trade, Perfect Privacy is a VPN provider committed to the privacy of its users. It is on the market since 2008 and operates in Switzerland, i.e. outside of the 14 Eyes. The company’s owner office is located in Panama – an excellent location in terms of privacy.
Besides the VPN service, Perfect Privacy has lots of open-source security testing tools, created by in-house developers.
Its clients can choose from many servers, spread over 23 countries worldwide. The servers provide IPv6 addresses and up to 1000 MBps in bandwidth.
Perfect Privacy VPN Essentials – Speed, Security, and Privacy.
Speed and security are the cornerstones of any VPN service, so it’s only natural to look into those. The privacy aspect, on the other hand, shouldn’t be an issue with VPN services. After all, this is a large part of what you’re paying for.
My speed tests showed definite room for improvement.
My best result came from a Romanian server. (which was also the closest to my physical location) It showed a still disappointing 40% speed drop. With my average speed of 100 MBps, I only got 60 MBps from Bucharest.
I lost almost 60% in Europe and the US. Amsterdam, Berlin, and LA all produced download speeds around 40-45 Mbps. The Upload speed was better, though.
I experienced a massive drop in speed (75% loss) when connected to a server in Tokyo, Japan.
Verdict: You can expect your speed to take a hit when using a VPN – that’s almost a given. Even when keeping that in mind, Perfect Privacy still performed poorly in our speed tests. There are definitely better VPN services out there if speed is important to you.
Perfect Privacy DNS leak test shows no leakage of DNS requests. There were no IP leaks either.
I tested the service with several tools and none showed any problems with security.
One perk I appreciated was being able to choose between 3 options for DNS leak protection. You can have it on 1) only while connected to a server, 2) whenever the app is active or 3) you can activate the protection permanently, even when the VPN client is inactive.
The ability to manually select your DNS server from the ones offered by the company is another nice perk.
Perfect Privacy VPN comes with an integrated firewall protection that acts as a killswitch. It will make sure no traffic leaves your computer over an unencrypted network.
This kill switch can also work in any of the same three modes we have available for DNS leak protection. You can also set the firewall to act the same way for your home router. It can block access to your local gateway and prevent IP leaks via SNMP or XSS that may happen with some types of routers.
After you download Perfect Privacy, you can benefit from its IPv6 leak protection. Not all ISPs offer IPv6, and you won’t necessarily need it, but it’s still good to have it available.
The software also has a wide array of security protocols like Socks5, Squid, PPTP, and IPSec for people who would prefer them. On top of that, the PPTP protocol has MPPE-128-bit, using the DC4 cryptographic algorithm.
I like a company that makes an extra effort to ensure its users’ security. The developers behind this tech deserve a praise. After purchasing the software and accessing the Perfect Privacy member login page, there’s a pleasant surprise for you. Alongside the VPN service, you receive additional security features and tools.
TrackStop Filter allows you to turn on adblocker, child protection, social media filter, and other filters to improve your online experience.
There is also NeuroRouting, a neural network based on TensorFlow, which continuously analyzes current internet routing and determines the most secure route, using random exit IP address, default or custom port forwarding.
Finally, there’s one more notable security feature I can mention in this Perfect Privacy VPN review. You can cascade your VPN connection with up to 4 servers with additional proxy and SSH tunnels. Most other VPN providers don’t offer this option at all, and only a few have it, offering only up to 2 hops.
Perfect Privacy also utilizes top-notch encryption through the AES-256 algorithm.
Verdict: Perfect Privacy checks all the right boxes when it comes to security. You’d be hard-pressed to find a more secure VPN service.
Perfect Privacy has a solid no-logging policy.
The company states that it doesn’t keep any data at all, except info for billing purposes and customer support.
The website also has a warrant canary section where they state that your activity is kept private. Pure and simple.
Verdict: Perfect Privacy is true to its name and doesn’t log any user activity.
Perfect Privacy Pros
Being extremely secure and with its strict no-logging policy, the Perfect Privacy bundle still manages to offer other perks as well.
1. Mask Your Traffic with Stealth VPN
This is a neat one – you can mask your VPN connection to look like a normal connection. The Stealth VPN option circumvents network censorship in restricted countries by pretending to be regular, unencrypted traffic.
2. Cascade Through Multiple VPN Servers
This option definitely sets Perfect Privacy VPN apart from the other VPN providers available online. Being able to cascade through up to 4 servers is a rare perk. On top of that, you receive additional proxy and SSH tunnels for each hop.
Naturally, you can expect this to have an effect on your internet speed. Cascading through 4 servers resulted in a 90% speed drop. This is normal, since the feature is, in essence, a trade-off between speed and security. It’s natural for the connection speed to drop as you hop through more servers.
This is, hands down, an excellent feature! (even with the speed penalty)
3. Available on Many Devices
Depending on the device of choice, you can download Perfect Privacy VPN for Android (see below), Windows, Linux, Mac, and IOS. What is more, the VPN can be easily configured on your router.
4. A Wide Variety of Protocols
Perfect Privacy provides various connectivity options. I didn’t find any problems with any leaks and their protocols are crème de la crème.
5. TrackStop – a Feature-Rich Ad-Blocker
Perfect Privacy`s personal ad-blocker doesn’t only remove annoying ads – it also protects against malware and phishing sites. Finally, it boasts parental control, cookie protection and the ability to activate several blocklists simultaneously.
7. AI-Based Routing Neurorouting
PerfectPrivacy proudly presents “NeuroRouting”. Their very own unique feature allows traffic to remain in the encrypted VPN network as long as possible by always routing to the VPN server that is closest to the destination. Developed with implemented AI it assures your traffic is only exposed to the internet where necessary, which significantly reduces the number of potential attack points.
8. A Bird’s Eye View of Server Loads Across the Network
Unlike many other VPN services, you can see the server loads in real time on their website. There are on the application itself you can find the maximum speed of each server. Also, you can check if the server you want to connect to supports IPv6. Most of them do.
9. Money Back Guarantee
In case you are unhappy with the software for some reason, you can get your money back in seven days, after the purchase
Perfect Privacy Cons
Perfect Privacy may be perfect in terms of security and, indeed, privacy, but the service is not without its caveats.
Prices and plans are shown below and comparing them to the prices of the top VPN providers like NordVPN ($11.95/mo), Surfshark ($11.95/mo) and ExpressVPN ($12.95/mo), $15/mo seems expensive. The company has even addressed the issue on their website.
Unfortunately, as it’s often the case, you have to pay more for better quality products. In this Perfect Privacy VPN review, it’s hopefully obvious this software has its merits. It’s for you to decide whether they justify the price…
2. No Live Chat
I always test customer support when writing my reviews. The case of Perfect Privacy is a curious one, The firm has made every effort to make its software one of the safest clients online, packed with features and top-notch encryption – and yet it doesn’t offer live chat support.
Perfect Privacy offers three kinds of support – email, forum and help via TeamViewer.
I wrote to them about the Perfect Privacy VPN Netflix streaming servers and whether I can use one (if they have any).
Except for the vague answer I received (“some may work, some may not”), my experience with the support team was positive, and the response time via email is acceptable – everything was answered in less than two hours. The weekend replies are slow, however. If you experience an issue on a Friday evening, you may receive a reply as late as Monday afternoon.
The TeamViewer help is a nice touch. This is easily the best way for support technicians to help you without wasting time sending emails back and forth. Keep in mind this service is only available for specific time slots.
Verdict: Support is good, although a bit slow. Expect to wait an hour or two for your answer.
3. No Free Trial
Users can’t download a Perfect Privacy VPN free trial. The only way to try the software is to spend $15 for a one-month plan. The company also offers 7 days money-back guarantee, which offsets the lack of a trial to an extent.
4. Interface Shortcomings
The client is simple, easy to use, and organized. At first, it struck me as something from the “Windows 98” era. I genuinely considered it unattractive, to be honest.
However, after using it for a while it grows on you, precisely because of its simplicity.
I included the UI in the Cons section of this Perfect Privacy VPN review, because I strongly believe that it won’t be attractive to most users, especially first-timers.
It definitely feels odd and old. It surely isn’t a deal-breaker, but if you like more fancy interfaces, or enjoy the casing more than the content, you should think twice before purchasing a long-term plan.
And there is one more thing that shouldn’t be a big problem for most users, but it can be annoying to some. The software can only be installed in C: on Windows operating devices. You can`t change the location of the installation.
Perfect Privacy VPN Price
One of Perfect Privacy`s biggest issues is its expensive pricing across the board.
You may choose between:
- 1 month for $14.89*
- 3 months for $13.73/mo
- 6 months for $12.60/mo
The 1-year plan comes at $11.45/mo, which saves you about 23%.
Like with most VPN services, subscribing for a longer period leads to more savings overall.
*Because the software prices are in euro, I converted them to US dollars for your convenience.
You may be unable to download a free Perfect Privacy version, but at least you have a nice selection of payment options. You can choose from MasterCard, Visa, Amex and UnionPay. They also accept Paypal and Bitcoin.
As we mentioned earlier, there’s a 7-day money back guarantee, which is sub-par. Other VPN providers offer a month, or even a 45-day money back option. Still, a 7-day option is better than nothing.
Do I Recommend Perfect Privacy VPN?
Perfect Privacy is not all roses. You’d have to get over the high price tag, the slow support, and the no-frills interface. Hopefully, you can do that, because underneath those shortcomings there’s a quality VPN service that offers top-notch security and privacy. There’s plenty more to like about it as well, as it offers a number of extra features. All in all, Perfect Privacy delivers where it matters most, so I definitely recommend it.
We recently learned that Perfect Privacy uses a US-based location to handle some payments.
If you’re paying via PayPal, the billing address will appear as Vectura Datamanagement Limited Company, based in Cheyenne, Wyoming:
This may come as a surprise for some, especially when PP doesn’t mention a US billing address for PayPal anywhere in their terms (although they aren’t obliged to do so).
Here’s what we found upon further research:
It’s true — Vectura Datamanagement Limited Company does have an “office” in the United States. However, it’s just a branch — the principal office is located in Panama, and the company’s legal headquarters are in Switzerland (according to the company’s imprint).
We also got in touch with Perfect Privacy to get more clarity. As it stands, the US office is only relevant to payments and app listing for Google Play Store. This is common practice — the important takeaway is the VPN itself isn’t subject to US jurisdiction.
In short, this is a grey area. Regardless, users looking for zero ties between a VPN and the home of the NSA deserve to know about this.
A word of caution:
Just because a VPN isn’t based in the Fourteen Eyes, doesn’t mean it won’t air your dirty laundry if asked. In other cases, parent companies may be based in the Fourteen Eyes while the VPN is not — that still makes the service partly vulnerable to intrusion.
Our advice? Always make sure to carefully read a VPN’s terms of service, and take the initiative to research a service’s background before your personal info takes a hit. And, make sure you look into top-level VPNs such as ExpressVPN, CyberGhost or NordVPN. With these providers, you don’t need to worry about any compromise to your privacy.
And one more thing to be aware of – Perfect Privacy doesn’t work with Netflix. If you want a VPN that does.
Perfect Privacy is becoming a popular VPN
Perfect Privacy operates 39 servers in 23 different countries. Every server is configured to support the OpenVPN, IPSec, PPTP, SSH2, Squid, and Socks5 protocols. Their OpenVPN offering is configured with 256 bit AES encryption which is on par with most other VPN providers. Additional security can be achieved by using a cascaded connection that routes your OpenVPN connection over a maximum of four servers of your choosing. They also operate their own DNS system for the exclusive use of their customers and allow you to choose a specific server or be assigned a random one from the pool of servers.
There is no limit to the amount of data you can download, and their servers support up to 1 GBPS of bandwidth. Switching between servers is allowed and is free, so you can switch as often as you like. Perfect Privacy stands out among VPN providers because they allow an unlimited number of simultaneous connections.
Your privacy is protected by their no logging policy which states that they will not log or store IP addresses, any traffic, or any other type of information that would let someone to find you. The anonymity and privacy of their customers are their main focus, and the infrastructure was built with this in mind. This makes their service ideal for BitTorrent and other file sharing software as long as you use the right servers. They block the most popular torrent trackers in the United States and France because they treat copyright violations harshly and very quickly terminate servers. All of Perfect Privacy’s other servers allow file sharing and also provide 8 port forwarding that you can use with torrent apps.
A custom client is offered for Windows, Linux, and Mac OS X desktops and iOS and Android devices. The client provides features such as switching protocols, cascading your connection, a firewall, and DNS leak protection. If you need help with using the client or setting up a connection, you can find answers in their online forum, or you can e-mail them. Perfect Privacy is one of the few VPN providers that also offers the option of getting support through TeamViewer. The TeamViewer software allows one of their technicians to chat with you and also to remote control your system, while you are watching, so they can set it up for you.
Perfect Privacy offers a wide range of payment options including the ultimate in anonymity, cash. You can send them a cash payment and leave no trace of payment information on any electronic system. They also accept Bitcoin, PayPal, credit cards, Bank Transfer, AliPay, LiqPay, payment with a mobile phone, Paymentwall, Webmoney, PerfectMoney, OK Pay, Paxum, LiteCoin and more via LavaPay. None of your payment data is kept except for the date when payment was received (which is linked only to an anonymous account number).
With no access to Netflix and underwhelming speeds, Perfect Privacy isn't a good VPN for streaming. As it's name suggests, though, it excells at privacy and security, offering a full suite of advanced features, a 100% no logs policy and a great jurisdiction.
Perfect Privacy’s name alone sets expectations high, and its website calls it “one of the most secure VPN providers worldwide.”
Protection of user privacy is supposedly Perfect Privacy’s primary concern, but that’s what almost every VPN provider says.
We never take a VPN at face value, so we’ve put Perfect Privacy to the test to find out if it really is as faultless as it claims. We’ve done all the hard work to give you answers to the most important questions:
- Is Perfect Privacy really safe to use?
- How fast is it?
- Does Perfect Privacy allow you to torrent privately?
- Can you use it to watch Netflix?
- Is Perfect Privacy easy to use?
Before we let you know all the answers to these questions, take a look at Perfect Privacy’s good (and not-so-good) points.
Perfect Privacy Pros & Cons
- No-logs policy & safe jurisdiction
- Loads of extra security features
- Strong encryption & no IP/DNS/WebRTC leaks
- Supports torrenting on nearly all VPN servers
- Fairly slow VPN speeds
- Doesn’t work with Netflix
- Small VPN server network (26 countries)
- Pricey, even on longer plans
Perfect Privacy Key Summary
|Logging Policy||No Logs|
|Jurisdiction||Panama (Privacy Haven)|
|IP Addresses||Not disclosed|
|Works in China||Unreliable|
|Cheapest Price||$8.95/mo over 2 years|
In order to know just how safe Perfect Privacy is, we need to take a look at the VPN company’s background and history – read on for everything you need to know.
Who is Perfect Privacy?
About & Logging
Perfect Privacy was founded in 2008, at a time when commercial VPN services for individual use were just starting to take off.
But there’s not much information available about who founded the company.
All its website says is that Perfect Privacy is the “initiative of private and independent individuals from different parts of the globe, dedicated to protect your privacy and anonymity online.”
Perfect Privacy does name Vectura Datamanagement Limited Company as the party responsible for processing data on its website and Steffen Wernéry, who is a member of the German Association for Data Protection and Data Security, as the data protection officer.
Vectura Datamanagement Limited Company is Swiss and Wernéry is German.
There’s also mention of a Panama-based company Webinvest International SA, which is behind Perfect Privacy’s ‘technical implementation.’
An email from customer support confirmed that “when it comes to enquiries from authorities regarding the VPN, Panama is normally responsible.”
Panama (as well as Switzerland) is considered a privacy haven, removed from international data-sharing nations like the Five-Eyes and the EU.
Perfect Privacy’s logging policy also complements its name well: it doesn’t log any user information.
That means no browsing history, no IP addresses, no VPN connection timestamps, and no individual bandwidth usage.
It really is very private.
In order to maintain the service Perfect Privacy does record the total load of each individual server, which you can see on the website’s status page.
That’s nothing to worry about, though, as this information can’t be linked back to individual users.
Perfect Privacy goes a step further to show users how safe it is by publishing a regular warrant canary. Here’s a recent statement:
“As of Jan 20, 2020, we have received
- NO National Security Letters
- NO warrants in regards to the Perfect Privacy VPN service
- NO domestic or foreign court orders
- NO requests to backdoor our service or compromise our customer’s privacy in any way
- NO gag orders which would prevent us from stating that we have received legal process seeking our users’ information”
Middling speeds on nearby servers, slow further afield
Speed & Reliability
Perfect Privacy really is private, but unfortunately it’s not very fast.
Even when we connected to servers near our physical location (London, UK), we still experienced around a 30% drop in our internet speeds. We actually found the fastest speeds when connecting to the France server.
While this won’t be noticeable for most users, those with more performance-heavy needs – like torrenters or gamers – will probably need better speeds.
Local Speed Test Results
Before using Perfect Privacy:
When connected to Perfect Privacy:
Download speed without Perfect Privacy: 93.26Mbps
Download speed with Perfect Privacy: 65.49Mbps
Our download speed loss when Perfect Privacy is running: 30%
Unless you just plan on browsing, we don’t recommend connecting to Perfect Privacy servers that are far away from your physical location – it’ll really slow down your internet speeds.
From London to the US East Coast we experienced a speed drop of over 80%. Not good at all.
Small VPN server network covering just 26 countries
Undisclosed number ofIP Addresses
Perfect Privacy’s poor speeds might be down to its small server network.
There are only 57 individual servers in 26 countries, which means they’re likely to get quite congested at peak times.
All of these servers are real, physical objects, though, as Perfect Privacy “renounces” the use of virtual servers.
The few servers available are spread fairly evenly around Asia-Pacific, Europe, and North America.
However, Egypt is the only server in Africa, and there are none in South America.
Surprisingly, Perfect Privacy allows users to drill down to city level in a handful of countries, which provides users with access to even more specific content and – hopefully – better speeds.
- France (3)
- Germany (5)
- Netherlands (2)
- Sweden (2)
- Switzerland (2)
- UK (2)
- US (5)
Poor for streaming, okay for light torrenting
Streaming & Torrenting
Perfect Privacy isn’t designed to unblock streaming sites like Netflix and BBC iPlayer, and our tests confirmed it.
We found Netflix to be blocked on all the US servers, and BBC iPlayer on the UK servers.
If you need a VPN for streaming, follow this link to find out the best ones for the job.
Perfect Privacy redeems itself a little when it comes to torrenting.
P2P traffic is permitted on all of Perfect Privacy’s servers, except for the US and France ones.
With high levels of privacy and security, it will certainly keep you safe while you torrent.
However, Perfect Privacy’s subpar speeds might be a hindrance for some. If you only want to use file-sharing programs occasionally it’s a great choice, but heavy torrenters should take a look at these top VPNs instead.
Stealth protocol works - sometimes
Perfect Privacy comes with the right tool for bypassing censorship in China: a stealth protocol.
However, customer support told us that it doesn’t always work to get past the Great Firewall.
It’s a tricky situation – Chinese censors have gotten very good at spotting and blocking VPN traffic.
But there are still some VPN services that work (fairly) reliably
While Perfect Privacy is secure enough for other high censorship countries, its speeds aren’t ideal. Here are some guides we’ve published for those countries:
Custom VPN apps for most popular devices, except iOS
Platforms & Devices
Perfect Privacy has custom VPN apps for:
- Microsoft Windows
You might notice one key player missing, though: iOS.
Perfect Privacy hasn’t been the quickest to develop apps for all your favorite platforms. In fact, it took the team 10 years just to bring out an app for MacOS.
Users can still install the VPN software on iPhone and iPad, but it will require some manual configuration, which complicates things.
On the plus side, you can use Perfect Privacy on as many devices as you’d like – there’s unlimited simultaneous connections.
You can also manually configure supported routers – there’s detailed setup guides on Perfect Privacy’s website – or buy one pre-configured with VPN software.
Games Consoles & Streaming Devices
Amazon Fire TV
Once you set up Perfect Privacy on a router you’ll be able to protect all internet-connected devices in your home, like Amazon Fire TV Stick, Apple TV, Roku, Xbox, PlayStation, and more.
Very safe, with loads of security extras
Encryption & Security
DNS Leak Blocking
IPV6 Leak Blocking
Supports TCP Port 443
VPN Kill Switch
WebRTC Leak Blocking
TOR via VPN Server
Please see our VPN Glossary if these terms confuse you and would like to learn more.
Perfect Privacy is one of the most configurable VPNs we’ve tested; it does the basics very well and provides loads of advanced features for more experienced users.
The apps use two of the most secure VPN protocols available: OpenVPN and IKEv2/IPSec. OpenVPN has a slight edge as it’s open-source, but IKEv2/IPSec is still considered very safe.
There’s several encryption cipher options available within the app, but we recommend using AES-256 as this is the industry gold standard and practically unbreakable.
Perfect Privacy comes with loads of different settings to play with for the ultimate configurability but let’s start with the basics.
It has a VPN kill switch. This is an essential feature, which blocks your internet traffic in case of an unexpected VPN disconnection.
Perfect Privacy also comes with DNS leak protection and supports IPv6 traffic, which is an uncommon but very welcome addition.
Here’s the results of our leak test to prove that Perfect Privacy didn’t let any of our information leave the VPN tunnel:
Here are Perfect Privacy’s leak test results. We test from the UK and you can see that there are no IP, DNS, or WebRTC leaks.
Now for the more advanced stuff.
Perfect Privacy allows for port forwarding, which is useful for gaming and torrenting.
The VPN service also has Multi-Hop VPN, which routes traffic through multiple servers before it reaches the website or service you want to access. This feature can increase privacy, overcome harsh censorship, and prevent some online tracking.
Speaking of tracking, Perfect Privacy also has a feature called TrackStop, which provides protection against tracking cookies, certain types of malware, phishing sites, and more. This feature has to be activated from your account on Perfect Privacy’s website, though, not through the app.
There’s also quite a few other tools and settings to adjust for a really tailored VPN service.
The Android app doesn’t include any of these advanced features, though, and you will manually have to enable the VPN kill switch.
Not very beginner-friendly
Ease of Use
How to Install & Set Up Perfect Privacy
Click 'Download' to begin the installation process.
Click through the simple installation prompts.
Select the protocol you want to connect through and log in with your credentials.
Find the server location you want to connect to within the list and click the connect button to the right of the server.
Once the VPN connects the globe in the top left corner will turn green and the app will display your new IP address.
Within the settings menu you can choose the level of encryption. We recommend AES-256.
Under Firewall and DNS settings you can enable the VPN kill switch (Firewall) and leak protection.
As we mentioned above, Perfect Privacy’s desktop apps come with loads of configurable options. While that makes it an attractive choice for more experienced users, it can look intimidating to beginners.
It doesn’t help that Perfect Privacy’s apps look very outdated.
Once you cut through all the noise, they’re fairly easy to use.
Rather than having a big central connect button like most VPN apps do, Perfect Privacy has individual connect buttons for each server, and you have to disconnect manually from one in order to connect to another. It feels pretty clunky.
Perhaps the biggest issue is the lack of custom app for iOS devices. If you’re a beginner and an iPhone user, it’s best to stick to one of these VPNs instead.
No live chat support, slow email replies
Perfect Privacy isn’t as polished as the top VPNs we’ve tested, and that shows the most in its customer support.
For a start, there’s no live chat support so you won’t be able to get instant answers to your questions.
There is email support – you have to fill in a form – but the replies can be fairly slow. We had to wait half a day for the first reply, and the response wasn’t very clear.
Thankfully, Perfect Privacy has loads of online resources, including in-depth FAQs, useful setup guides, and a community forum.
Pricey, with barely any discounts
Perfect Privacy Coupon
Perfect Privacy Pricing Plan
Payment & Refund Options
Perfect Privacy accepts loads of payment methods, including:
- Debit and credit card
- Bitcoin & Bitcoin Cash
- A variety of other international methods via Paymentwall
There’s also a seven-day money-back guarantee “if you are not 100% satisfied” with the service.
The Terms of Service does encourage users experiencing technical difficulties to get in touch with customer support in order to troubleshoot the issue before requesting a refund.
Do We Recommend Perfect Privacy?
The Bottom Line
It depends. If you’re an experienced techie who’s looking for top-notch privacy and security Perfect Privacy is a great choice.
But if you’re a beginner or looking to access popular streaming services like Netflix, Perfect Privacy isn’t for you. There are far cheaper and more reliable options for that purpose.
Perfect Privacy is widely considered to be among the best VPNs on the market when it comes to privacy and security features – but it also comes with a higher price tag.
The key question I set out to examine in this Perfect Privacy review is whether it’s worth the higher price at around $9 per month. I attempted to find a clear answer by:
- Thoroughly testing all of Perfect Privacy’s features
- Testing various VPN servers around the world for speed and reliability
- Examining and testing Perfect Privacy’s VPN apps
- Comparing Perfect Privacy to other reputable VPN providers
Let’s get started!
Perfect Privacy overview
Perfect Privacy has built a name for itself as an authority in the VPN market. They were the first VPN to offer self-configurable multi-hop VPN chains with the OpenVPN protocol.
In 2017, they released a feature called Neurorouting, which dynamically routes traffic across multiple hops in the VPN network, corresponding to the location of the site you are visiting.
In 2016 Perfect Privacy was among the first VPNs to ofter a customizable filter to block advertisements, trackers, and even malware, phishing, and social media domains. This feature is called the TrackStop filter and it goes above and beyond other VPN ad blockers. Once again, various VPNs have followed Perfect Privacy’s lead with this feature as well.
The Perfect Privacy team is on the cutting edge of privacy technology. They have been continuously developing their no logs VPN service since 2008 and are one of the most established providers in the industry. They have earned high praise from the tech community with an excellent reputation.
While Perfect Privacy is arguably the best VPN for privacy and security, it also comes with a few drawbacks. Here are the Pros and Cons, before we jump into the test results.
- Multi-hop VPN chains, up to 4 servers (self-configurable)
- Zero logs with an unlimited number of connections
- Dedicated bare-metal servers with full IPv6 support
- Full obfuscation support (Stealth VPN)
- Customizable firewall and port-forwarding options
- TrackStop filter (blocks domains for advertising, tracking, malware, Facebook, Google, and more)
- Higher price
- Does not work with some streaming sites (such as Netflix)
Perfect Privacy price and refund policy
When you examine the pricing options, it is clear that Perfect Privacy is on the higher end of the scale.
In 2019, Perfect Privacy dropped their prices slightly and began accepting payment in US dollars. The cheapest plan is for the two-year subscription at $8.95 per month. This is indeed more expensive than other top-rated VPN services, such as ExpressVPN and NordVPN.
In terms of price, Perfect Privacy does offer some unique advantages over most other VPN providers:
- Unlimited – Your subscription gives you an unlimited number of connections and unlimited bandwidth – whereas most VPN services limit the connections (devices) to between three and six. This allows you to protect every single device in your house with only one subscription.
- TrackStop – Included in your VPN subscription is a powerful and customizable filter to block domains for ads, tracking, malware, phishing sites, and even Google and social media domains (Facebook). The TrackStop filter blocks thousands of harmful domains at the VPN server level, which is much more efficient and secure than ad-blocking through browser add-ons like uBlock Origin.
- Multi-hop + NeuroRouting – With Perfect Privacy you can create a multi-hop cascade of VPN servers (up to 4), to give you more privacy and security. Additionally, Perfect Privacy has released the NeuroRouting feature. This feature is activated server-side and dynamically routes all traffic across numerous hops in the VPN network. NeuroRouting is very similar to the Tor network and is not offered by any other VPN service.
Payment options – Aside from PayPal and major credit cards, you can also pay with Bitcoin and more than 60 different payment options through Paymentwall. In previous years, you could send cash in an envelope, but it looks like that option has been discontinued.
Refund Policy – Perfect Privacy offers a full 7 day money-back guarantee on all subscriptions. There are no exceptions or hidden clauses with the refund policy.
Company information and jurisdiction
Unlike all the new VPNs flooding onto the market in the past few years, Perfect Privacy has been offering premium privacy solutions since 2008. It is based in Switzerland and is one of the few VPNs with a verified no logs policy.
According to their website, the parent company is Vectura Datamanagement Limited Company, based in Zug, Switzerland. As we have discussed before, Switzerland is an excellent privacy-friendly jurisdiction. Privacy is guaranteed under the Swiss Federal Data Protection Act (DPA) and the Swiss Federal Data Protection Ordinance (DPO). This legal framework offers further protection for Perfect Privacy customers and their data.
They also claim the “Technical Implementation” part of the company is based in Panama under the name “Webinvest International SA.” This is also good because Panama is a solid choice for privacy and is not a close partner with any surveillance alliances.
This legal/corporate setup, plus a strong zero logs policy, is a solid combination for protecting customer privacy and data.
Platforms and applications
The unlimited number of connections, plus support for all different devices and platforms, allows you to use your VPN subscription with everything (no restrictions or limitations).
Perfect Privacy supports all devices and platforms. You can find detailed step-by-step installation guides in the Perfect Privacy members area. With every platform, you will be given different setup options, allowing you the freedom to use the VPN in the best way to suit your needs.
Custom applications – Perfect Privacy offers custom applications for:
- Linux (full GUI app, Ubuntu distros)
- Mac OS
Full support – In addition to using the custom Perfect Privacy clients (listed above), you can also use Perfect Privacy with third-party clients or natively with many operating systems:
- Windows – OpenVPN GUI, Viscosity, and native IPSec/IKEv2
- Mac OS – Tunnelblick and native IPSec/IKEv2
- Linux – OpenVPN on Linux Terminal
- Android – OpenVPN Connect app and native IPSec/L2TP
- iOS – OpenVPN Connect app and native IPSec/IKEv2
You can also install the VPN software on your router to protect every device that connects to your network. See my VPN routers guide for various options.
Perfect Privacy is ideally suited for use on a router because of the server-side features you can activate (no need for extra software). This provides blanket protection for every device that connects to your router. You can also enable the server-side features on your account which will be applied to the entire network, such as TrackStop and NeuroRouting.
Router setup guide – The guide I created below walks you through setting up Perfect Privacy on an Asus router.
Perfect Privacy features
Perfect Privacy basically offers two different kinds of features. I will refer to these as server-side features and application features.
Server-side features – These are the features that are activated server-side and will be enabled whenever you access the VPN network with any device and using any encryption protocol. The three main server-side features are TrackStop (which currently includes seven different filters) NeuroRouting, and port forwarding.
We will cover TrackStop and NeuroRouting in detail below.
Application features – Perfect Privacy also offers many different features and settings that are controlled from within the application. We will discuss these in the Windows, Mac OS, and Android sections further below.
One major advantage of Perfect Privacy is the built-in advertisement, tracking, and malware blocker, which is called TrackStop. Using a VPN with an ad blocker is a smart choice due to the growing dangers of malicious ads and tracking.
Ads can now affect many devices, even if you don’t click anything:
- Tracking – Think of every ad as a digital surveillance camera. These ads are quietly recording your browsing history, keystrokes, and page views, and then sending this data off to third parties. Advertisement domains are building up vast amounts of information on your activities to target you with specific ads based on your profile and history.
- Malware – Online ads, which are usually fed in through third-party domains, are an increasingly common attack vector for delivering malware. For example, malware hidden in the pixels of an image can infect your device in seconds when a website loads (this is even happening to major websites, including the New York Times and BBC).
- Data – Ads are also a huge drain on your data and CPU – slowing down your device and burning up your data. This is especially true since many ads now include video and/or sound.
Many people use browser-based ad blockers, but this is inefficient and often ineffective. Browser extensions can also be a privacy risk, since you are relying on the extension to analyze all your browsing data to determine what to block.
To show you TrackStop an action, I took before and after screenshots from the DailyMail website, which blasts readers with lots of ads.
Without TrackStop activated: invasive, slow, cluttered with ads
Here you can see five different ads just on the top section of this page. There were even more ads at the bottom of the article, some of which were high-bandwidth videos. These ads hijack your bandwidth and slow everything down.
Now let’s load the exact same page after I activated the tracking and advertisement filter…
With TrackStop activated: private, secure, fast, and de-cluttered
All of the advertising domains are blocked at the VPN server level (away from your computer). This leaves you with just white space, the actual article, and more of your data and CPU (which aren’t being hijacked by ads).
Aside from the annoyance and tracking dangers, online ads can also use up a huge amount of bandwidth and processing power from your computer. Blocking ads can significantly improve overall performance and also save you money on mobile data.
You can activate the following filters directly in your membership dashboard:
- Tracking and Advertisement filter: block over 30,000 tracking and ad domains
- Fraud filter: block over 45,000 known malware domains and 20,000 phishing domains
- Facebook filter: block Facebook domains and their data trackers
- Google filter: block Google domains (over 400 different domains)
- Social Media filter: block all large social media domains
- Parental filter: block pornographic, gambling, and violent websites and ads that are not suitable for children
- Fake news filter: this filter blocks a list of websites and is published on GitHub (which anyone can contribute to).
TrackStop will protect every device that connects to the VPN – without having to install separate ad-blocking software, add-ons or browser extensions. It is simple and powerful.
The main drawback with TrackStop is that there’s no whitelist option – but you can easily toggle the different filter settings on/off from the member dashboard.
I put TrackStop to the test against other major VPN ad blockers. It performed the best by far – see the VPN ad blocker test report.
Multi-hop VPN Cascades
One unique feature of Perfect Privacy is the “multi-hop cascade” option. You can use this feature directly within the VPN Manager app on Windows and Mac OS. This feature allows you to create custom VPN cascades utilizing up to four servers.
Each consecutive hop re-encrypts your traffic and assigns a new IP address before exiting to the regular internet.
While there are other VPNs that offer multi-hop VPN cascades, these are usually limited to only two servers (double-hop). ZorroVPN also offers up to four hops, but only by creating a custom OpenVPN configurations and then importing the config file into your VPN client.
Perfect Privacy is the only VPN on the market with the technology that allows you to dynamically create custom VPN cascades directly through the VPN client, adding or removing up to four different servers.
I’ve also found performance can still be quite good when creating a chain of nearby servers (speed tests below).
Why use a multi-hop VPN cascade?
Even if a VPN service doesn’t keep logs and works hard to protect user privacy, VPN servers can still be monitored (logged) for incoming/outgoing traffic by external authorities, third parties, or perhaps even the datacenter itself. This is explained further in the multi-hop VPN guide.
A VPN cascade gives you multiple layers of encrypted protection against these adversaries.
To enable the multi-hop feature with Perfect Privacy, simply select the cascading option within Settings and then choose how many “hops” you want to have (up to 4).
From there, you can begin selecting the different VPN cascade servers from the main window, one at a time. The order of the cascade will be shown by the numbers on the far left (1-4). You can also modify the encrypted VPN server chain without dropping your connection – simply add or remove servers.
Frankfurt >> Copenhagen >> Calais >> Malmo
These advanced privacy features are slightly more complex to use, but they offer a very high level of security and online anonymity for those wanting it.
What is Perfect Privacy’s NeuroRouting feature?
NeuroRouting is basically a dynamic, simultaneous, server-side, multi-hop VPN configuration. This feature enables you to utilize the entire VPN server network to route all traffic dynamically. Since the concept may seem a bit complex, we’ll break it down more:
- Dynamic – Your internet traffic is dynamically routed across multiple hops in the VPN server network to take the most secure route. The routing path is based on TensorFlow, an open source software for machine learning. Your data remains secured and encrypted in the network as long as possible before exiting onto the regular internet. Being based on TensorFlow, the network continually learns the best and most secure route for a given website/server.
- Simultaneous – Each website/server you access will take a unique path. Accessing multiple different websites will give you numerous, unique multi-hop configurations and different IP addresses at the same time. Each different IP address you broadcast to a website will correspond with the last hop in the server chain for a given URL.
- Server-side – This feature is activated server-side, meaning whenever you access the VPN network, regardless of the device or app you’re using, NeuroRouting will be active (unless you disable it from the member dashboard). This also means it will work on any device – from routers to Mac OS and Android. Finally, NeuroRouting works with OpenVPN (any configuration) as well as IPSec/IKEv2 (a built-in VPN protocol for Mac OS, Windows, and iOS).
In the image below, the user is connected to the Reykjavik, Iceland VPN server with NeuroRouting enabled. He is accessing four different websites at the same time, located in the US, Panama, Bulgaria, and China. The user will broadcast four different IP addresses to each website at the same time, corresponding to the last server in the chain before the website.
NeuroRouting in action.
To enable NeuroRouting, simply enable it in your member dashboard.
Perfect Privacy Windows
Although the appearance feels a bit dated, the Perfect Privacy Windows client is very powerful and full of features.
To optimize speed and connect to the closest server, you can run a real-time ping test and then rank order the servers by the fastest ping. Real-time bandwidth for every server is also displayed right in the application.
Here is a screenshot of the Windows client where I’m connected to the Basel, Switzerland server:
Perfect Privacy on Windows 10.
Note: As you can see in the screenshot above, there is lots of available bandwidth.
From the Settings tab you can also configure different startup options and features. You can configure the client to start with Windows and connect to a designated server.
You can configure the Windows client to automatically start with Windows and connect to a designated server.
The Perfect Privacy Windows client offers advanced leak protection features (kill switch). In the image below, you can see that the Windows client gives you three levels for both the firewall and DNS leak protection:
The Windows client offers three different levels for the firewall and DNS leak protection.
Most VPNs offer a level 1 or level 2 kill switch. Perfect Privacy gives you the highest protection with a level 3 kill switch, which will permanently block all non-VPN traffic whether the VPN is active or not. In essence, the software makes a change to the Windows firewall, to only allow traffic through the VPN.
I tested the kill switch extensively with the Windows client. Indeed, it did block all regular (non-VPN) traffic, even when the VPN client was closed. The kill switch worked perfectly in testing.
Stealth VPN (obfuscation)
Perfect Privacy has added a powerful lineup of obfuscation features, which they refer to as Stealth VPN.
Obfuscation conceals your VPN traffic, which is necessary with restricted networks or any location that does not allow (or discourages) VPN use. This is a must-have feature in countries such as China or with various work or school networks that do not allow VPNs.
The Perfect Privacy Windows client offers three different obfuscation options:
Stealth VPN masks packets to look like normal HTTPS traffic, thereby concealing your use of a VPN while also defeating restrictions and deep packet inspection (DPI). This is a useful feature any time you want to conceal your VPN use or break through restricted networks (China, schools, work networks, etc.).
Note: Even though Perfect Privacy is not featured in the best VPN for China guide, it’s still a solid choice if you are in mainland China where VPNs are blocked.
Perfect Privacy Mac OS
There are basically three different options for using Perfect Privacy with Mac OS:
- IPSec/IKEv2 – This is the native (built-in) Mac OS VPN configuration that offers a simple, stable, leak-proof setup.
- Third-party VPN clients – These include Tunnelblick and Viscosity. The main drawback with third-party clients is that they do not offer any kill switch.
- Mac OS client – The Mac OS VPN client has been released and it performed well in testing. It offers all client features, including multi-hop functionality, obfuscation, and advanced leak protection settings.
IPSec/IKEv2 – The first option using the IPSec/IKEv2 encryption cipher is a good, simple setup. The advantage with this option is that it integrates the VPN directly with the Mac OS firewall. When you enable the “connect on demand” setting from your Mac OS Network Preferences, you get a 100% leak-proof, always-on VPN. All apps will be forced through the VPN, and if the VPN connection drops, nothing will get through the Mac OS firewall.
You can get step-by-step installation instructions here. While IKEv2 is not quite as strong of an encryption cipher as OpenVPN, it is still secure, fast, light weight (less CPU-intensive than OpenVPN) and can be used natively (no apps required). See the pros and cons different VPN protocols here.
With “connect on demand” selected, no VPN connection = no internet. Screenshot from my Mac OS test computer:
Third-party clients – Two popular third-party clients for Mac OS users are Tunnelblick (free) and Viscosity (one-time $9 license fee). Both of these clients work with the OpenVPN protocol, rather than the IKEv2 option above.
The main drawbacks with these third-party OpenVPN clients is that they don’t have a kill switch. This creates a risk for data leakage whenever you interrupt the VPN connection, such as with switching servers or your system going to sleep/waking up. However, you can create a kill switch with firewall rules or a third-party firewall/traffic monitor, such as Little Snitch.
Mac OS client – You can also try the Perfect Privacy Mac OS client, which was released and supports all features, including multi-hop cascades, obfuscation, and advanced leak protection.
This is a great all-around VPN service for Mac OS users that is very secure with awesome performance.
Perfect Privacy Android
There are three different ways to use Perfect Privacy with Android devices:
- Built-in IPSec VPN configuration (always-on, leak-proof setup that establishes a VPN connection whenever you have internet connectivity)
- Third-party OpenVPN apps
- Perfect Privacy Android client (based on the Strongswan VPN client)
I tested out the Perfect Privacy Android client for this review. It performed well, did not have any leaks, and was very easy to setup and use.
The Perfect Privacy Android client.
Note: While the Android client works well, those who want an always-on VPN configuration (level three kill switch) could instead use the built-in IPSec Android configuration (no app).
Perfect Privacy Linux
Perfect Privacy has a nice Linux GUI client that works with Ubuntu. I tested it out on Ubuntu 18.04 and it worked well.
The Perfect Privacy Linux client does not offer all the features you get with the Windows and Mac OS clients, such as multi-hop functionality and built-in obfuscation features. Nonetheless, their websites states:
Please note that the VPN Manager for Linux is still under development and more features will be available in the future.
If you want a cascaded (multi-hop) connection, there are detailed instructions for how to do this in the member’s area. Same goes for setting up obfuscation on Linux.
The Linux client does offer startup options and it also shows real-time bandwidth stats. Overall it’s a great option for anyone wanting a GUI Linux client, although it’s limited to Ubuntu distributions.
Perfect Privacy servers
When you examine the Perfect Privacy server page, you can see that the network is somewhat smaller compared to other VPNs. Currently Perfect Privacy offers servers in 26 different countries.
Server Quality – Perfect Privacy uses only dedicated (bare-metal) servers, instead of cheap virtual servers that are often logged by the datacenter (server host). Many VPN services maintain huge networks of virtual servers (VPS), which is much cheaper than using dedicated, physical servers.
While their network is somewhat smaller, Perfect Privacy’s dedicated premium servers offer some important advantages:
- More security – Rented virtual servers may be getting logged by the datacenter (host), even if the VPN is claiming to be a “no logs” service.
- More speed – You can usually get better speeds and better bandwidth on dedicated bare-metal servers.
- More reliability – Better bandwidth also means more reliability across the network (fewer dropped connections).
Another important consideration for server speed and reliability is the users-per-server ratio. You can see that real-time bandwidth with Perfect Privacy is always great, even at peak traffic times.
To provide additional protections for customer privacy, all of Perfect Privacy’s servers run in a continuous RAM disk mode. This is an additional security measure that protects customer data if anything were to ever happen to the servers.
If the power goes, all data is gone. Additionally, running servers on RAM (rather than hard drives) makes it impossible to store any data on the server (true no logs policy). This was very important when their servers were seized in the Netherlands – but no customer data was affected.
Perfect Privacy is also one of the few VPN services on the market today that offers full IPv6 support on their network.
Advantages of the Perfect Privacy server network:
- High bandwidth/speed (Gigabit channels)
- Full IPv6 support (you get both an IPv4 and IPv6 address)
- Excellent users-per-server ratio
- Good server selection in 26countries
- All servers operating in RAM disk mode (absolutely no saved data or logs)
- Network consists entirely of dedicated bare-metal server (no virtual servers)
- Highest level of network security
Perfect Privacy Speed
For this review I tested out Perfect Privacy speeds on a 160 Mbps connection using the Linux GUI client with 256-bit OpenVPN. (My physical testing location was in Europe.) Overall the speeds were great when I tested servers with the Linux client.
Here’s a nearby server in Denmark: 141 Mbps
And a server in Sweden: 125 Mbps
And a server in London, UK: 133 Mbps
In addition to nearby servers in Europe, I also tested a handful of VPN servers in the US and Canada. Once again, speeds were great.
Here’s a Perfect Privacy VPN server in Miami: 131 Mbps
And a VPN server in New York: 117 Mbps
Here was a VPN server in Montreal, Canada, also providing good speeds: 106 Mbps
Overall speeds with Perfect Privacy were very good on all the servers I tested with the Linux client.
One strange note, however, is that speeds with the Windows and Mac OS clients weren’t as good as with Linux, even though the same encryption and VPN protocol were being used, with the same servers being tested. I’m still not exactly sure why this was the case. Nonetheless, feedback from Windows and Mac OS users I’ve seen has generally been positive, so this may have just been a temporary bug on my end.
Speeds with NeuroRouting or Multi-hop
If you are using the NeuroRouting or Multi-Hop features, you should expect some tradeoff with speeds. Because you are adding latency and extra encrypted hops to your connection, the speeds will be slower than if you are using a nearby single VPN server.
Therefore if download speed is your top priority (torrenting), then you should not use NeuroRouting or the multi-hop features.
Conclusion on speeds: Overall, Perfect Privacy is a good choice if you want a fast, secure, and reliable VPN.
Zero logs, zero restrictions
When it comes to customer privacy and logs, Perfect Privacy is tough to beat.
They keep absolutely no logs and do not enforce any restrictions whatsoever, in terms of bandwidth or number of connections. They clearly state their logging policy on their website:
No logging of any user specific data or activity. No data is kept. We do not monitor, review, log or store your communication/connection data.
On none of our servers are any logs which would enable a de-anonymization.
On the Perfect Privacy further clarifies:
Perfect Privacy built its infrastructure on this philosophy: All our services are running within strongly encrypted RAM disks so that it is technically impossible for data to be stored on hard drives. That also means that no data can be recovered if the power is disconnected.
Nobody can force us to log your data. If that were the case, we would rather discontinue Perfect Privacy than to record your data and compromise your privacy.
Additionally, Perfect Privacy’s no logs policies were verified in a real-world case when their servers were seized in Rotterdam. As they explained here, no customer data was affected or compromised (due to no logs and secure RAM disk server implementation).
Privacy and security test results
I ran the Perfect Privacy VPN clients through a number of VPN tests and checks to examine:
- IP address leaks (both IPv4 and IPv6)
- DNS leaks
- Kill switch protection
- Features (do the privacy and security features work as advertised)
Here are the test results with the VPN Manager app on Windows 10. Notice IPv4, IPv6, and DNS addresses are all being supplied by the VPN server (no third parties). No leaks:
No leaks with the Windows client.
Tests with the Perfect Privacy VPN Manager client on Mac OS also did not reveal any leaks or problems.
The Linux client currently does not block traffic via the firewall when the connection is not active, although it does install with a package to protect against DNS leaks. If you want to be 100% sure there are no leaks on Linux, Perfect Privacy recommends using firewall rules, and they have a detailed instruction guide for that.
Perfect Privacy also has a warrant canary on its website – see here. This page keeps people updated on any government actions that may affect user privacy, such as warrants, court orders, gag orders, or other law enforcement action.
Most VPNs do not provide this information, as doing so would be illegal in the United States and many other countries. Here is further clarification from their website:
Note that Perfect Privacy is based in Switzerland we are not subject to US-based laws. Furthermore all Perfect Privacy employees are located in countries where there are no laws that would prevent us from disclosing any kind of incident with full transparency. This warrant canary is purely in the interest of transparency and accountability.
This is another reason why jurisdiction is important when choosing a VPN service.
Perfect Privacy offers different channels for support.
One drawback with Perfect Privacy support is that there is no live chat option. However, in my experience I’ve found the email support to be fast and professional.
There is also a user forum, which you can access from their website. The most active part of the forum is in German.
Tip: If you have an issue, I would recommend emailing the support department directly rather than posting a question in the forums (for a faster response).
Is it worth the high price?
Perfect Privacy is geared mostly to those who are seeking a high level of security and online anonymity.
Given all the advancements in surveillance technology over the years, many people are looking for more advanced privacy solutions, above and beyond a basic VPN provider. Perfect Privacy delivers in the areas of advanced security and anonymity with multi-hop VPN chains, NeuroRouting, TrackStop, and obfuscation features.
That being said, it may not be the best choice for everyone.
Some people want a basic VPN for streaming Netflix and other services.
If cost is your primary concern, you can find cheaper solutions with VPN.ac ($3.75 per month) and NordVPN ($3.49 per month). Although, these alternatives won’t offer the advanced features that Perfect Privacy gives you.
There’s no getting around the fact that Perfect Privacy is an expensive VPN service (and they don’t offer any discounts). Nonetheless, Perfect Privacy offers the following justification for their above-average prices on their FAQ page:
Perfect Privacy understands itself as a premium VPN provider and in particular provides the following core features:
- All services are running on dedicated root-servers
- Servers with up to 1000Mbps bandwidth
- Protocols: OpenVPN, IPsec, PPTP, SSH2, HTTP- and SOCKS5-proxies on all servers
- 50+ servers distributed worldwide
- No bandwidth limitations
- Cascading possible / Multi-Hop VPN
- Full support included
- Unlimited connections
- Comfortable user interfaces/clients for many operating systems
- Additional advanced features: TrackStop, NeuroRouting, Stealth VPN
When taking these points into consideration, it will get hard to find a comparably extensive VPN offer for a lower price.
Perfect Privacy review conclusion
After testing numerous VPN services over the past few years, Perfect Privacy remains the top VPN for privacy and security. Since I first tried their service in 2016, I have been personally using it every day with computers and mobile devices. The server-side features of TrackStop and NeuroRouting provide maximum protection for all devices – whether you’re using an Android mobile with the IPSec/L2TP configuration, Mac OS with IKEv2, Windows, or Linux.
Their latest addition with the NeuroRouting feature once again illustrates that Perfect Privacy remains on the cutting edge of privacy and security technology, far ahead of other VPNs. With mass surveillance and tracking technologies continuing to advance throughout the world, it’s important to use a VPN that evolves and remains at the forefront of these developments.
All subscription plans come with a 7 day money-back guarantee.
Review Appendix: Setup and General Tips
OK. You’ve purchased your subscription – now what?
Here are some general tips I have from my own experience in using and testing Perfect Privacy over the past two years:
Google ReCaptcha – One annoying issue with Google is that it will force you through the ReCaptcha validation process if it notices multiple users on the same IP address. The best solution to this problem is to use a private search engine instead of Google. Google also forces the ReCaptcha disproportionately on non-Chrome/Chromium browsers, such as Firefox. Therefore you may also want to use Iridium, which is a private and secure Chromium browser.
Your browser may also play a big role in this. Mozilla has claimed that Firefox users experience much more ReCaptcha verifications than people using Chrome/Chromium browsers.
Conflicting VPN software – If you have other VPN software on your computer, it is usually best to uninstall it before installing Perfect Privacy. Using different VPNs may cause issues with your operating system and firewall, and/or conflicts with different TAP adapters.
Conflicting antivirus software – Antivirus software often conflicts with VPNs. First, the best software for Windows is simply the native Windows Defender. Additional software, such as Norton or Kaspersky, usually doesn’t add any benefit and will likely interfere with your VPN. You can usually add a rule or exception to the antivirus software in this case for the VPN. Note: Most antivirus and “cybersecurity” software programs are very invasive, collecting vast amounts of your data for “analysis” and potential sale to third parties – not recommended.
TrackStop – You can enable TrackStop from your member dashboard to block tracking and advertisement domains. I would also recommend turning on the “Fraud” filter, which blocks malware and phishing domains. TrackStop will improve page load speed and overall performance, while also saving you money on mobile data (because ads use up lots of bandwidth).
NeuroRouting – While NeuroRouting is a great feature for privacy and security, it should not be used if you want to maintain an IP address in a specific location or want to maximize speeds with a certain VPN server. You can activate or disable NeuroRouting directly in the member dashboard.
Windows users – Windows users should use the Perfect Privacy VPN Manager app. It may be a good idea to quickly review the features here before using it for the first time. This is a very advanced and powerful VPN client.
Mac OS users – The Mac OS client is a great option now that the full version is released. However, another option for Mac OS users is the built-in IKEV2 configuration because it integrates perfectly with the native Mac OS firewall (no leaks). The IKEv2 setup essentially offers kill switch (no VPN connection = no internet) and is fast and stable. But if you want all the multi-hop and obfuscation features, you should go with the Perfect Privacy Mac OS client.
Linux users – The full VPN Manager app works with Ubuntu and Linux Mint. You can also use Perfect Privacy with Terminal.
Android users – The Android app works very well and is simple and easy to use. You can download the APK file for direct installation. For an “always on” setup, you can also use the built-in IPSec configuration, which forces everything through the VPN. (Activate TrackStop to block ads and save your mobile data.)
iOS users – You can use an OpenVPN app or the built-in IKEv2 configuration and select “connect on demand”. I’d recommend the IKEv2 option with iOS because it is secure, leak-proof, light-weight, and just seems to work well. (Activate TrackStop to block ads and save your mobile data.)
Support – If you have an issue, I’d recommend contacting support directly via email. There is also lots of good information in the forums, although most threads are in German.
Perfect Privacy isn’t one of the well-known VPNs that you can often see being advertised online. However, when taking a deeper look at lists of recommended VPNs for certain use-cases, you can see this VPN finding its place among more popular brands. With this said, has taken the role of an underdog on today’s massively saturated market. And if you’ve been following our website for a while, you know that we’re always on the lookout for hidden gems. Therefore, welcome to our hands-on review of Perfect Privacy!
Just like we do in our every VPN review, we’ll use this segment to introduce you to Perfect Privacy. Our first table, found below, will teach you the basic and highly important information about crucial aspects of this service. So, let’s take a look.
|Logs||No connection logs; No activity logs.|
|Number of Servers||24 countries; 55 servers.|
|Encryption Standards||AES-256; OpenVPN, IPSec, PPTP, SSH2.|
|Speed Reduction||36%, on average.|
|P2P Support||YES (limited).|
|Live Chat Support||NO|
|Supported Platforms||Windows, MacOS, iOS, Android, Linux, Routers.|
|Price||€8.95 ($10.17) per month.|
Considering that VPNs have become the most reliable way to unblock media streaming websites, we have a dedicated segment in our review about this aspect. To give you a glimpse of what to expect – here’s how Perfect Privacy ranks.
|Media Streaming Support|
|Amazon Prime Video||NO|
And before we proceed to our full review, we’ve prepared one more table. This one shows what to expect from Perfect Privacy in terms of its strengths and weaknesses. We’re also going to reveal our final verdict, after having tested this VPN service.
|The Bottom Line|
|Pros||Incredibly capable; Multi-hop VPN; Bare-metal servers; Highly advanced features; Complete privacy protection.|
|Cons||Outdated interface design; Mediocre platform support; Not many servers on offer; Can’t unblock streaming websites.|
|The Final Verdict||Perfect Privacy is made for those who seek complete privacy and digital anonymity. It’s high priced, but staying 100% safe online isn’t cheap anymore. Media streaming is out of the question though.|
That would be for the introductory part. To learn more, make sure to keep on reading this review. You can be sure that we’ll go in-depth and leave no stone unturned.
Perfect Privacy VPN – TechNadu’s Hands-On Review
We review VPNs by taking a look at different aspects while testing them hands-on. This means that our reviews are done by dissecting each individual service, which gives us an overview of its weak and strong parts.
Background, Jurisdiction & Reputation
Coming from Switzerland and Panama, this VPN has already proven that it takes its ‘no-logs policy’ very seriously. Our Score: 10/10.
The first segment of our review deals with background information related to Perfect Privacy. We’re going to check the jurisdiction that applies to this VPN, its reputation and possible past data leaks. Let’s jump right in.
Jurisdiction & Applicable Laws
Finding background information on Perfect Privacy proved to be tougher than we thought. However, we’ve discovered that this VPN service is owned by ‘Vectura Datamanagement Limited Company’, headquartered in Switzerland. In addition, the ‘technical implementation’ part of this company is based in Panama.
Both of those countries are favorable toward data protection, and we can see why Perfect Privacy has chosen these countries. In fact, both of these countries are home to a number of reputable VPN brands such as ExpressVPN, NordVPN, and VyprVPN. All of these are known for their favorable privacy policies, and we expect the same from this VPN.
Previous Data Leaks
We’re pleased to say that Perfect Privacy doesn’t have any data leaks (passive or active) in the past. However, there was an incident back in 2016, when two of its Rotterdam-based servers were seized. Still, this incident only proved that Perfect Privacy doesn’t collect data and that it knows how to take good care of its infrastructure as no customer information was compromised.
In conclusion, we believe that there’s no reason not to trust this VPN. It’s based in countries with favorable legal frameworks, which enable Perfect Privacy to avoid any data collection. And since there are no data leaks in the past, we think this VPN stays true to its policy.
Supported Platforms & Devices
The majority of popular devices are covered by Perfect Privacy. However, there are many alternatives to this VPN offering better platform compatibility. Our Score: 6/10.
Before buying a VPN subscription, you need to know if all your devices can be protected. This is done by either native applications or manual configuration. So, here’s what you can expect from Perfect Privacy.
|Desktop Platforms||Windows, MacOS, Linux.|
|Mobile Platforms||Android, iOS.|
|Other Devices||Chrome OS.|
In terms of platform compatibility, we have full desktop support. Perfect Privacy is offering native applications for Windows and MacOS, and Linux. You can download and install these from the official website. And when it comes to mobile platforms, there’s a native app for Android and configuration files for iOS (which means that there’s no native app).
To protect all your Web-connected devices at once, we recommend installing Perfect Privacy on your router. There’s a helpful support page that shows installation guides and offers configuration files. Even though this installation method isn’t the easiest, it’s by far the most convenient way to stay protected in the long-term.
As you can see, some platforms are missing here. For example, we don’t have a native FireOS app, and there are no Web browser extensions. However, this problem is alleviated by installing the VPN on your router (which means an additional investment if you don’t have a compatible unit).
Installation & Initial Configuration
Perfect Privacy offers a very simple installation method. There are also online guides that can help if you get stuck along the way. Our Score: 10/10.
The first step toward using this VPN is subscribing to Perfect Privacy. This will grant you a username and password that you’ll need the first time you launch the application. In other words, the installation process starts by downloading the application from its official website.
With the installation file on your desktop, double-click to launch it. You’ll be greeted by a familiar Installation Wizard, asking you where to place the files required to run this VPN. Choose a destination, and the rest of the procedure will be done on its own. After a few moments, you’ll be asked whether you want to launch Perfect Privacy. If you decide to do so, you’ll see its UI asking for your user credentials.
All in all, the installation procedure is very simple. What’s important to note is that you won’t find any obstacles, marketing offers, or anything similar. With this said, even the first-timers won’t have any problems installing Perfect Privacy.
This is perhaps one of the most feature-rich VPNs we’ve tested so far. More advanced users are certainly going to love it! Our Score: 10/10.
We all have different needs, which means we all approach VPNs from different standpoints. However, having a strong feature set is something that’s considered to be imperative. With this said, let’s talk about what kinds of features you can find here.
|VPN Features Checklist|
|DNS Leak Protection||YES|
|IPv6 Leak Protection||YES|
|Unlimited Server Switches||YES|
In terms of features, we can already see that Perfect Privacy has done a wonderful job. To protect you against any leaks, you can count on DNS and IPv6 leak protection. And in times when a secure connection becomes problematic, the VPN’s kill-switch shuts all your Web traffic down, preventing any leaks of your personal information.
Perfect Privacy truly excels in the area of advanced features. The ‘TrackStop’ feature works by relying on a lengthy list of tracking and phishing domains, while the ‘Stealth VPN’ can be used in countries where anti-VPN measures are in place. And let’s not forget that Perfect Privacy allows you to cascade several VPN servers, providing pretty much the best way to make your online data obscure.
There really is plenty to go through, and we’ll explain some of the most dominant features throughout this review, so make sure to stick with us.
Perfect Privacy brings a very small server network. It somewhat makes up for this by offering dedicated servers that provide reliable performance. Our Score: 3/10.
Next, we will take a look at Perfect Privacy’s server network. The only way for VPNs to ensure smooth performance is by taking proper care of their infrastructure. So, let’s talk about the servers found within this VPN.
|Server Count Info|
|Number of Servers||55|
|Number of Locations||55|
|Number of Countries||24|
|Specific Cities Selection||YES|
Sadly, Perfect Privacy has one of the smallest server networks we’ve encountered so far. However, it has a few things going for it. First of all, we’re talking about dedicated (bare-metal) servers, all owned by this company. In comparison, the majority of VPNs use virtual servers whose true location can be hard to verify. For regular users, this means that this VPN’s servers bring better security and better reliability.
There are 55 servers in total, spread across 24 countries. There’s real-time info on what kind of performance you can expect from each server before you connect, in terms of ping and available bandwidth. And since this is a ‘smaller’ VPN, you can expect excellent users-per-server ratio. And lastly, Perfect Privacy brings the ability to connect to specific cities and you can switch between different servers with no limitations.
Ease of Use
Perfect Privacy comes with an outdated UI design. However, this doesn’t necessarily mean that you’ll have any problems using it. Our Score: 8/10.
We’re sure you’ll be surprised the first you launch this VPN. Instead of offering a highly polished UI, Perfect Privacy looks ‘old school’ – like something that you would have seen 10+ years ago. However, this doesn’t mean that its UI is hard to navigate, so let’s explain everything.
The home screen brings a list of servers, filtered in the alphabetical order. For each available server, you can see its country/city of origin, ping value, and available bandwidth. There’s also a button to connect on the right-hand side. It takes only a few seconds to connect, and you can review a detailed log while your session is active.
To dive deeper into customizing Perfect Privacy, take a look at the bottom of its UI. This is where you can quit or minimize the application, run a ping test, and most importantly – this is where you can access its settings. So, let’s go over the available options found here.
- Perfect Privacy Settings: The first tab lets you enter your credentials and choose from the two available VPN protocols (IPSec and OpenVPN). There are nicely written explanations of what to expect from each of these.
- Program Settings: You can set Perfect Privacy to start on system startup, auto-connect to a server, and you can choose from several ways the available servers are presented on the home screen. Then, depending on the protocol you’ve picked, you can adjust the level of encryption.
- Firewall and DNS: To make sure your data is safe at all times, Perfect Privacy brings granular control over firewall and DNS. You can enable your system’s firewall (temporarily or permanently), firewall your router, enable IPv6 leak protection and more. The same applies to DNS leak protection that you can enable while the program is running or at all times.
- IP and Ports: This VPN allows you to easily forward certain ports by inputting the needed values manually.
- Cascading and Stealth: Now, here’s something truly interesting. This tab lets you enable cascading, which means that you can route your traffic through several VPN servers. This grants you maximum protection, but we aware that it’s slow you down as well. In case you need a more aggressive approach to anti-VPN measures, you can enable the ‘Stealth VPN’ functionality.
- Other: The final tab lets you check for updates, reset your options, and review debug-related features.
We have to say that we’re surprised by the level of customization this VPN brings. You can truly fine-tune every single option, which is something that advanced users are going to love. Even though Perfect Privacy doesn’t have the most polished UI, it’s still easy and straightforward to use.
Media Streaming & Torrenting Support
Perfect Privacy should not be your pick for media streaming, as it can’t unblock any of the popular streaming services. Torrenting is fully supported though. Our Score: 2/10.
One of the main reasons for the popularity of VPNs is their ability to unblock media streaming services. We’ve tested Perfect Privacy with the world’s most popular services, so here’s what you must know.
|Media Streaming & Torrenting Support|
|Amazon Prime Video||NO|
It’s clear that Perfect Privacy (as its name implies) isn’t focused on media streaming. Instead, this VPN’s primary focus is the privacy and protection of your sensitive data. With this said, we’re not surprised that services like Netflix, Hulu, BBC iPlayer, and Prime Video are out of this VPN’s reach.
It’s important to know that there are reports online about Perfect Privacy being able to unblock Netflix. However, those reports are several years old, which means that the battle has been lost for good. In case this is a deal breaker, we recommend checking out the .
Let’s not forget to mention that torrenting is fully supported by Perfect Privacy. This VPN imposes no limitations and all supported VPNs protocols are in play. To take full advantage of P2P traffic, you can even go for port forwarding.
Security & Privacy
By employing the latest digital security standards, Perfect Privacy keeps your data protected at all times. Also, there’s no logging of any kind. Our Score: 10/10.
To see what kind of data protection this VPN brings, we’ll inspect its protocols, logging policy, and we’ll end this segment with a DNS leak test. So, let’s jump right in.
Supported Encryption Protocols
Depending on what VPN protocol you select, Perfect Privacy will offer a range of encryption protocols. Since OpenVPN is the preferred protocol which provides strong data protection without affecting the speed of your Web connection (in a major way), there are six associated encryption levels. They range from AES-128 (CBC and GCM) to AES-256. Another protocol called Camellia (128 and 256bit) is on offer as well.
Depending on the platform you’ll use to run this application, there’s a nice range of VPN protocols as well. There’s OpenVPN, IPSec, PPTP. In addition, SOCKS5, Squid, and SSH2 are on offer as well.
Being established in 2008, Perfect Privacy has a long history of keeping its customers safe. There are no data leaks in the past or any other situation that would cause distrust. With all of this said, we conclude that you can use this VPN without having to worry about your personal data.
DNS Leak Test
After having done a DNS leak test, we can say that Perfect Privacy is absolutely safe for use. Anyone who reads your IP address on the Web sees only your virtual IP – assigned by the VPN. This means that getting to your true location or any type of information that could reveal who you are is close to impossible.
Speed & Performance
Perfect Privacy throttled the speed of our Web connection by 36% on average. This isn’t terribly bad – but it’s also not the best result out there. Our Score: 7/10.
We check every VPN’s performance by doing speed tests of its secure connections. For this purpose, we connect to both nearby and remote servers, and we draw conclusions by taking a look at individual speed tests. First, we’ll calculate the speed of our Web connection, to establish baseline data.
The performance of our ‘naked’ Web connection.
We have a 150Mbps Web connection. However, achieving that kind of result can be hard in the real world as some loss typically occurs. We’ve checked our speed without having the VPN enabled, and we got 144.7 Mbps for downloads and 8.81 Mbps for uploads.
The performance of a nearby server.
Next, we’ve found a server that’s in our close proximity, located in Zurich (Switzerland). The speed test we’ve done gave us 80.39 Mbps for downloads and 7.11 Mbps for uploads. We have to say that we’re somewhat disappointed by this result, as we’ve expected a better performance.
The performance of a remote server.
Now, it’s time to connect to a remote server. We’ve connected to a server in the USA, and we managed to get 104.09 Mbps for downloads and 4.47 Mbps for uploads. Strangely enough, this server gave us a better performance than the nearby one.
|Download Speed||Upload Speed||Speed Reduction|
|Baseline Speed||144.7 Mbps||8.81 Mbps||0%|
|Nearby Server||80.39 Mbps||7.11 Mbps||44.4%|
|Remote Server||104.09 Mbps||4.47 Mbps||28.1%|
We conclude that Perfect Privacy slowed down our Web connection by 36% on average. This isn’t a terrible result – but note that many VPNs manage to bring faster speeds.
Sadly, there’s no live-chat on the official website. However, you can rely on emails, support tickets, and you can even use TeamViewer. Our Score: 9/10.
Perfect Privacy has developed a comprehensive system of support. Even though you won’t find a live-chat option, there are other (equally helpful) ways to get help. Here’s a quick overview:
- Email Support: You can contact the company’s support agents directly by writing an email. In general, expect to receive an answer within 48 hours. However, it’ll take 24 hours in the majority of cases.
- Ticket Form: Similar to how the previous support channel works, you can also submit an official support ticket. We believe that this method gets equal attention as emails, so expect to take up to 48 hours to get any kind of response.
- Forum / FAQ: Perfect Privacy gives you a chance to try to find a solution yourself. For this purpose, you’ll find a comprehensive FAQ section on the official website. If you have additional questions, you can also join the company’s online forum.
- TeamViewer: Finally, here’s a nice surprise. You can set up a TeamViewer session and have support agents work with you in real time. This truly shows that Perfect Privacy is willing to go the extra mile to help its customers.
Perfect Privacy comes with a really high price. In fact, this is one of the least affordable VPNs we’ve met so far (even though it brings high-end features). Our Score: 4/10.
This VPN has recently updated its pricing structure. However, the new changes aren’t that dramatic as this is still one of the least affordable VPN services.
|Total Price||Per Month||Savings|
It’s evident that Perfect Privacy is a highly priced VPN service. You can buy Perfect Privacy for $12.99 per month, and this is one of the biggest prices we’ve seen yet. It’s true that Perfect Privacy brings numerous highly advanced features and it also keeps you perfectly safe online – but it’s high priced, nonetheless.
You can save quite a lot in the long-term, though. By getting a 12-month subscription, you can save 23%. In other words, this comes down to $9.99 per month, which is still higher than what its direct competitors are offering. It looks like there’s a price on your privacy, and it isn’t very affordable.
Lastly, please note that there’s a 7-day money-back period. So, you can easily ask for your money to be returned in case you decide to try this VPN and change your mind afterward.
Do We Recommend Perfect Privacy VPN?
Without any doubt, this VPN can safeguard your personal data in the best way possible. We’re sure that it collects zero information, makes you fully anonymous online, and gives you all the freedom you want. However, the only problem is that it’s high priced, which makes us more reluctant to recommend it to all our readers. If money isn’t an issue, this could be a perfect choice.
- PROS: Doesn’t collect data; No previous data leaks; Advanced features; Lots of fine-tuning; Dedicated servers; Complete privacy solution.
- CONS: Outdated UI; Relatively small server network; Can’t unblock media streaming websites; High priced.
- OUR SCORE: 7.2 out of 10!
Perfect Privacy is a recognizable name.
We use several of their free privacy services to check other VPN connections and proxy servers, for instance.
But this time, we’re turning the table to see whether their encryption and protocol offerings are up to snuff.
Perfect Privacy comes courtesy of the Swiss-based Vectura Data management Limited, which was founded in 2014.
And in this Perfect Privacy VPN review, we’ll spill the beans on their private network, including whether you should fork over your hard-earned dough or stick to their free resources, instead.
Perfect-Privacy VPN Overview
|OVERALL RANK:||#4 out of 78 VPNs|
|USABILITY:||Very Easy, Supports All Devices|
|LOG FILES:||No Logging Policy|
|LOCATIONS:||24 countries, 55 servers|
|SUPPORT:||FAQ, Forum, & Email|
|ENCRYPTION/PROTOCOL:||256-bit AES/, PPTP, OpenVPN, SOCKS5, IPSec & SSH|
Perfect Privacy Pros
Perfect Privacy doesn’t let us down, offering best-in-class protocols and encryption options. Their logging policy is legit, connection leak free, and application user-friendly.
Here’s a quick summary of their positives.
1. Industry-Standard Encryption and Protocols
Perfect Privacy starts strong, offering the OpenVPN protocol, along with IPSec and SSH, plus SOCKS5 and PPTP proxies.
OpenVPN should be your default choice in most cases, because it offers bank-grade 256-bit encryption. No one has ever been able to hack through this rock-solid standard. And no one will in the near future, either. It would even take today’s supercomputers decades to crack. So don’t expect it anytime soon.
The other protocol options are good for older or incompatible devices. For example, less expensive laptops might not be able to run OpenVPN. Where as iOS devices typically use IPSec.
2. Zero-Logging Policy
Perfect Privacy’s log-free policy is also free of any suspicious, technical jargon. (See what I did there?)
Perfect Privacy logging policy is simple and straightforward.
Many other VPN companies will use sophisticated legalese to give themselves some wiggle room. That way, users either won’t understand what they’re agreeing to. Or, they’ll be powerless to stop the company from using your personal data however they please.
That’s not even the worst part, though.
Fortunately, you don’t have that issue with Perfect Privacy.
3. Leak and Virus-Free Connection
We use Perfect Privacy’s free IP check to make sure each VPN connection is telling the truth.
See, some connections will accidentally ‘leak’ your true IP address right from under your nose. Obviously, this completely negates having a VPN in the first place.
So this time, we turned the tables.
We double-checked Perfect Privacy’s connection in several different tests. And they came out clean in each case.
- https://ipleak.net/ (none found)
- https://www.perfect-privacy.com/check-ip/ (none found)
- https://ipx.ac/run (none found)
- https://browserleaks.com/webrtc (none found)
- https://www.perfect-privacy.com/dns-leaktest/ (none found)
- http://dnsleak.com/ (none found)
The other positive we found was that no potential viruses or malware showed up in their installation files, either.
This is great news, considering a few other VPNs we’ve reviewed, like StrongVPN for example, has produced as many as three viruses in their install files.
Forking over your cash for a VPN, only to have them inject your device with malware, would be a complete disaster. (Not to mention, a complete waste of money.)
You can rest easy knowing you’re in the clear with Perfect Privacy.
4. Easy-to-Use Application
Not every VPN app works flawlessly.
You’d expect them to all be pretty simple. Just fire it up, select a server, and hit “Connect.”
Simple as that, right? What could possibly go wrong?
Well… a lot in some cases, apparently.
Take Azire and SlickVPN. Each one crashed multiple times when we were trying them out.
In fact, it took up to TWO HOURS to properly connect.
Mercifully, Perfect Privacy was a breeze in comparison.
Their app is very minimal and simple. There were no bells and whistles:
Options allow you to change protocols or switch servers. Once you’re up and running, you can also run it from the taskbar so the client is hidden away for the most part (unless you need it).
We didn’t find any major problems with their app.
But we did have a few minor inconveniences.
First, server switching could take a long as thirty seconds. Kinda lengthy compared to the instantaneous experience we had with other VPNs.
Second, the app’s user interface was kinda old school. I know — totally minor. Still felt odd.
Not deal killers. Just stuff to be aware of before purchasing an entire year’s worth of service.
Let’s end on a positive, though.
Perfect Privacy’s app also includes a kill switch to make sure your browsing session isn’t exposed when your internet connection unexpectedly drops.
Interestingly, they also give you three different levels with it:
- While tunnel is active (on-mode only when VPN is connected)
- While program is active (on-mode when software is working)
- Permanent (works even when software is off)
We also tested this feature out to make sure it worked as promised.
For example, we turned on the ‘second’ level and then tried accessing the internet. No dice:
Looks like the kill switch works perfectly.
5. Respectable Customer Support
Perfect Privacy offers support through the FAQ section, forum, and email.
No live chat available.
The FAQ page is OK for finding simple answers to common questions. The forum is decent, too.
But you’re going to need email help for complex issues.
We fired off a message at 10:25 PM one night to test both (1) quality and (2) speed.
A reply email hit our inbox almost exactly twelve hours later at 10:29 AM.
Not bad for email or ticket-based support systems.
Their response was simple but direct. They asked a few follow-up questions and we were able to get an answer pretty quickly after.
It was an actual back-and-forth conversation, as opposed to some VPN companies that try to automate the process with a bot or simply copy and paste some support links into the body of the email.
The other thing I liked is that Perfect Privacy will even hop on TeamViewer for screen sharing to help solve technical issues. So it seems like they’ll go the extra mile to help you out.
6. Netflix Seems to Work, For Now…
Perfect Privacy prides themselves on just that: “Privacy.”
Nowhere on their site will you find proud proclamations touting Netflix-friendly servers.
And there’s a reason for that.
Because we tested five of their servers and found that only one worked with Netflix. The dreaded Black Screen of Netflix Death reared it’s ugly head all five out of five times:
- U.S. Washington server – not working
- U.S. New York server – not working
- UK server – not working
- Canada server – not working
- The Netherland server – working
Perfect Privacy Cons
Perfect Privacy started off great.
But they had trouble keeping pace across the finish line.
Server speeds started to slow.
Then, they completely dropped the Netflix ball.
Last but not least, server count and device compatibility ruined an otherwise good thing.
1. Server Speeds Consistently Slow
One of our favorite VPN tests zeros-in on their server speeds.
See, encryption often comes at a cost.
It doesn’t matter how secure a connection might be if the day-to-day use is virtually impossible.
This is also one of the first areas we see an otherwise strong VPN start to falter.
So it was with Perfect Privacy.
Things started well. We were positive.
Then, the speed test results started to trickle in.
And Perfect Privacy’s combined score was able to place them at 4th (out of 78).
Placed in the top 10, easily.
Our initial benchmark speeds included a 98.71 Mbps download, with a 53 Mbps upload. Strong, but not Earth-shattering.
Next, we connected to a Perfect Privacy server in the Netherlands, and here’s what we saw:
- Download: 62.21 Mbps (35% slower)
- Upload: 18.62 Mbps (64% slower)
Not a convincing start.
We then connected to a US server in New York, and things quickly went from bad to worse:
- Download: 32.78 Mbps (67% slower)
- Upload: 33.27 Mbps (37% slower)
Pretty ‘meh’ overall to be honest.
Not awful, but not near the top with the likes of ExpressVPN, either.
2. Torrenting Allowed, But Limited
Torrenting is user-friendly, but not always privacy friendly.
Connecting to so many other ambiguous devices on a big network can leave you exposed. Which is why a VPN becomes an essential security product if you’re a heavy torrenter.
Link to torrenting policy: https://www.perfect-privacy.com/why-vpn/for-torrent-and-downloads/
The trouble is that although Perfect Privacy allows torrenting, they only do so on their “premium dedicated servers” (read: most expensive). This is a bummer considering that many other VPNs will simply give you full, unlimited torrenting across all their servers for the same standard price.
3. Low Server Network
Perfect Privacy boasts 55+ servers in 26 countries.
That’s not very many, to be honest.
Especially when you compare it to the thousands of servers that NordVPN or even PIA provide.
A low total server count translates to a poor user experience for a number of reasons.
The first is practical:
You have more users chasing the same few servers.
This leads to resources being spread thin, and slow speeds as a result.
The second issue deals with proximity.
The further away you are from the connecting server, the worse performance you can expect.
And when your VPN only reaches 26 countries to begin with? You might have to hop several borders to reach the nearest one.
Either way, the already-slow server speeds we saw from Perfect Privacy will probably only get worse.
4. Located Inside a 5-Eyes Cooperative Jurisdiction
Switzerland enjoys a privacy-friendly reputation.
And that holds true here, too, for the most part.
However, there is one tiny wrinkle:
The Swiss can (and will) cooperate with the Five Eyes security alliance if required.
If you’re not doing anything wrong? You’re in the clear.
If you’re walking a fine line? It’d be better to choose a VPN with a completely isolated jurisdiction, so you couldn’t possibly run into any of these problems.
We’ll admit that the likelihood of Perfect Privacy being forced to cooperate is pretty low.
But if it only takes one small, slim chance to have your personal data end up in security databases around the world, it’s worth re-considering.
5. Disappointing Device Compatibility
Perfect Privacy offers set-up tutorials for a range of devices, including:
- Mac – through OpenVPN and Tunnelbrick as well as native app (easy to set up)
- iOS – through IPsec protocol (easy to set up)
- Linux – through IPsec and OpenVPN
- Android – through IPsec and native app
- IPTV – AppleTV, SmartTV, Satellite TV, Playstation, XBox
- Routers – custom set up
You can even connect unlimited devices under one plan! That’s awesome, considering other companies maybe give you three to five devices at a time. You can even use Tor, too.
So what could possibly be the problem?
They can do better when it comes to device compatibility. While they only used to have ready-made apps for Windows devices, they now have apps for Android and macOS. Still, more needs to be done as far as device compatibility is concerned.
You know all those others on the list above? You’ll have to use workarounds, like setting up the OpenVPN option, first, before manually creating your connection.
And if you don’t know your DNS from your ports? Good luck.
Too much manual labor in our eyes. Especially compared with the price…
Perfect Privacy Plans, Pricing, and Payment Options
Perfect Privacy has several plans, but the major difference is the term and price. Here’s a quick list, along with pricing in USD as of February 2019 exchange rates:
- 1 Month – $12.99
- 1 Year – saves 23% – $119.99
- 2 Years – saves 31% – $214.95
Payment options are extremely versatile. You can pay with wide-range of options like PayPal, Bitcoin, Mobiamo, Visa and Mastercard, Amex, and UnionPay.
If you like old-school anonymity, you can even pay in cash by sending your money in a concealed envelope to a remote address in Latvia. (No joke.)
Perfect Privacy offers a seven-day money-back guarantee. Except, if you pay with cash or Bitcoin. Anonymous payment methods are great for privacy. Not so great for getting a refund.
Do You Recommend Perfect Privacy?
Hard to tell…
It’s not that they bombed any one section. They weren’t the worst VPN we’ve tried.
But at the end of the day, you only need one VPN.
And there were just too many holes to overlook.
Consider the fact that speeds were consistently slow, they barely reach two dozen countries, Netflix doesn’t work at all, and anyone outside of Linux or Windows users will need to setup their own manual connections.
Plus, the current costs — whether due to the exchange rate or not — puts them among the most expensive providers we’ve reviewed.
There were some positives. The leak-free, virus-free connection was great. Protocols and encryptions were top notch. The app was easy to use and customer support was also good.
Perfect Privacy in brief:
- P2P allowed: Yes
- Business location: Sweden, Panama, and Latvia
- Number of servers: 54
- Number of country locations: 23
- Cost: €119.99 (about $138 at this writing)
- VPN protocol: OpenVPN
- Data encryption: AES-256-CBC
- Data authentication: SHA-512
- Handshake encryption: TLSv1.2 (first option)
Some VPNs are built for users who want information, and that’s what Perfect Privacy aims to deliver. We’ve seen VPN services that offer even more information, but Perfect Privacy offers some key bits of data right up front for every server location.
Features and services
After you sign in to Perfect Privacy you’re confronted with a long list of server locations—37 total in 23 countries. Each server location lists the country, city, and available bandwidth on each server by default. There’s also a ping column that you can activate by clicking the Ping Servers button at the bottom of the window.
Perfect Privacy’s default view.
The available bandwidth indicator is particularly helpful. Many other VPN services offer this feature, but it’s usually displayed as a percentage. Perfect Privacy, by comparison, shows you how many megabits are free on each server. At this writing, for example, 967Mb were free on the Miami server out of 1,000Mb and 1,650 out of 2,000Mb were free on a server in Luxembourg.
To connect, you click the plug icon for your server of choice on the far right of the window.
While Perfect Privacy is fairly straightforward, the interface is very dated and utilitarian. The long list, the gray background, the small text, and the large buttons at the bottom of the window all add up to a very old look. That may be fine for those who just want to click a button and get rid of the VPN window, but this app could be a lot easier to use.
Perfect Privacy’s settings area offers a bunch of features you can tweak. When you first sign in you have the option to use the OpenVPN protocol or IPSEC. By default, Perfect Privacy chooses OpenVPN, and helpfully it includes a short explanation about who should use which protocol.
Perfect Privacy has some of the key options most VPNs offer including the ability to start Windows and autoconnect on startup. Helpfully, these two options are not selected by default, which is a big plus in our book.
Advanced users will want to look under Settings > Cascading and Stealth. Here you can enable the ability to create a connection via multiple VPN servers. You can start with an American server, for example, and then hop to a British one. Perfect Privacy allows up to four hops—i.e. four different servers before you hit the open internet.
Perfect Privacy’s primary settings tab.
Perfect Privacy is super expensive at €120 (approximately $138US) for a year compared to other services, many of which are available at half that. The one thing Perfect Privacy does offer for that higher price, however, is no hard limit on the amount of devices you can connect to the VPN at once as long as they are devices owned by you.
In our tests, Perfect Privacy did very well. Overall, it retained around 36 percent of the base speed. That’s not an outstanding score, but a lot of the key locations were very fast including the U.S., UK, Germany, and Australia. The Asian servers we tested were a little weaker and varied quite a bit. Still, Perfect Privacy should be fast enough for most uses.
Privacy, anonymity, and trust
To sign up for Perfect Privacy it requires you to choose a username and an email address. That makes it pretty easy to keep your identity anonymous since it doesn’t ask for a real name. Perfect Privacy accepts credit cards (via Paymentwall), PayPal, Bitcoin via Bitpay, and regular old cash. Perfect Privacy doesn’t provide detailed instructions about how to pay with cash, but the best thing to do would probably be to include the money and a letter with your username and account email. When the payment is processed Perfect Privacy will send you a confirmation message.
Paying via cash isn’t the safest way to make a payment to an overseas company, but the risk can be worth it for those who want maximum privacy—just watch out for the postmark as that can give away your general location.
The company doesn’t provide who’s behind it, and the actual location is also a little confusing. The company is officially registered in Switzerland as Vectura Datamanagement LTD. The technical offices, meanwhile, are in Panama. If you want to pay in cash, however, you have to send your money to 14-2 Terbatas Street Riga, LV-1011 Latvia.
As the fictional version of Woodward and Bernstein told us in All the President’s Men, “Follow the money.” I’d bet that where the cash gets sent is where Perfect Privacy’s seat of power truly lies.
As for its privacy promises. Perfect Privacy says it doesn’t log any of your browsing data or your account’s login activity. It does, however, record the “total usage ratio of the servers.” That’s how you can see how much bandwidth is available on each server.
Editor’s note: Because online services are often iterative, gaining new features and performance improvements over time, this review is subject to change in order to accurately reflect the current state of the service. Any changes to text or our final review verdict will be noted at the top of this article.
Note: When you purchase something after clicking links in our articles, we may earn a small commission. Read our affiliate link policy for more details.
Perfect Privacy doesn't have the most advanced interface, but it does offer some helpful information. There's no hard limit on the amount of devices you can use simultaneously, but you will pay double or more what you would with other service. We also have some concerns that the leaders of this company prefer to remain anonymous.
- Interface offers key information about server status
- Good speeds
- Very expensive
- Confusing ownership structure
Perfect Privacy has some excellent features and options, but the poor apps make them tricky to find and use, performance wasn't great and it's just too expensive for what you get. Might be worth a look if you really need a specific feature, but you'll probably be better off elsewhere.
- Many advanced technical features
- Effective kill switch
- Unblocks Netflix
- Bitcoin support
- Very high price
- No iOS app
- Usability issues on Windows
- Speeds weren't good for us
It may not have the brand recognition of the big-name VPNs, but Swiss-based Perfect Privacy is an unusual VPN with an interesting mix of features.
Like, say, no limit on the number of simultaneous connections, IPv6 addresses on most servers, torrent support, port forwarding, multi-hop VPN (passing your traffic through up to four servers to be even less traceable), tracker-blocking and anti-phishing, and multiple layers of IP leak protection.
Other areas are more basic. 40 location across 26 countries, isn't bad, for instance, but many VPNs offer more. You get VPN apps for Windows, Mac and Android, only (as we write, the Android app hasn't been updated for more than a year, and there's no iOS app.) Trial? Forget that, and if you do sign up, Perfect Privacy only offers a 7-day money-back guarantee.
Still, whenever we thought we were about to give up, Perfect Privacy would come up with another plus point to keep us smiling. NordVPN has been talking about moving servers to RAM, for instance, to make sure they can't store persistent logs, but Perfect Privacy did that long ago (a bit like ExpressVPN). The company may be small, but it seems to know what it's doing.
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Catches? The price. Perfect Privacy's monthly plan is just about acceptable at $12.95, but there's little discount for longer terms. The one-year plan still costs $9.99 a month, and even the two-year plan is a chunky $8.99 (Surfshark's two-year plan is less than a quarter of the price at $1.99.)
This clearly isn't a VPN for bargain-hunting beginners, then, but if you need Perfect Privacy's advanced features, it might be worth a look.
Perfect Privacy does not keep any logs on its users
Perfect Privacy has a very short and clear logging policy: "We do not record or log any user traffic so potential sharing such data with third parties is technically impossible. We do not store IP addresses, access times or duration, nor bandwidth caused by individual users." Good news: that's ruling out logging of any of your online activities, or of any session data (times you've connected, bandwidth used and so on).
The company records the total load on individual servers, but nothing that can relate to a specific account or how it's being used.
Unlike TunnelBear, VyprVPN and a few other top VPNs, Perfect Privacy hasn't had its systems publicly audited, which means there's no way for potential customers to confirm that it's living up to its privacy promises.
Perfect Privacy's long history in the industry and obvious technical expertise count in its favor, and we see no reason to doubt what the company is saying. But customers shouldn't have to rely on trust alone, and hopefully the company will put itself through some kind of audit in future.
Signing up for Perfect Privacy was easy. We chose a plan, handed over our cash (cards, PayPal, Bitcoin and many other methods are supported via BitPay and Paymentwall), and the website was ready to display our login credentials.
Perfect Privacy's focus on privacy is obvious right away. Customers are assigned a random user name and password, rather than being allowed to enter the same credentials they've used many times before. These aren't sent to your email unless you request it, and they're only displayed once. If you lose them, you'll have to request another password from your web console. This may be less convenient, but it's for good reason, and your account should be more secure as a result.
This is the interface of Perfect Privacy's Android app
An excellent Download section brings together everything you need to get started: app download links (Windows, Mac, Android), setup guides for many more (iOS, Chromebook, Linux, Raspberry Pi, BlackBerry, dd-wrt, AsusWRT Merlin, Tomato and more), and various files that experts can use to help configure the service (OpenVPN configuration generator, IPsec/ IKEv2 certificates, IPsec pre-shared keys, proxy details, IP addresses and more).
We're often forced to hunt through FAQ pages and tutorials to find this kind of information, so it makes a very refreshing change to find it all in one place.
Perfect Privacy may not have the prettiest VPN client but it is one of the most customizable
Perfect Privacy's Windows app doesn't have the graphical style of the typical VPN app. There are no sculpted panels here, no gorgeous hi-res icons; this is all tiny buttons, too much text and a generally clumsy interface.
Most apps might have a single Connect button which gets you connected to the nearest server, for instance. Quick and easy. Unfortunately, there is no automatic server selection here, you must choose your location manually from a lengthy list.
That's normally very simple, but somehow Perfect Privacy finds a way to make it harder. You can't just double-click a country name or flag to get connected, as you can with almost everyone else. Instead, every location has its own separate Connect button, so you must scroll down the list, find the location you need, then click the Connect button to its far right to get protected. It's not difficult, but it's far more awkward than it needs to be, and it leaves us wondering - how did anyone think this interface was a good idea?
Look past the clumsy interface, though, and there are several neat bonus features scattered around.
Every server has an indication of load, for instance, but this isn't just a meaningless percentage figure. There are 'used' and 'total' bandwidth figures ('790 / 1000 Mbit'), green bars as a visual indicator, and these aren't static values - they update at regular intervals to give you the latest figures.
A 'Ping Servers' button displays latencies, too, but not just with a one-off result. The client repeatedly pings each server, then displays the average, for greater accuracy, and keeps going until you stop.
Issues connecting? You can display a log screen with a click. This is also a live view, so you can watch connection status updates (and perhaps spot error messages) as they happen.
When you're connected, another click displays the details, and again, there's much more here than you'll see elsewhere: your chosen location, the IPv4 and IPv6 address of the server, and the addresses you've been allocated, and the locations of the two DNS servers you're using.
Perfect Privacy gives you a great deal more control over its client's settings than other VPNs normally do
A comprehensive Settings panel starts with familiar options that any VPN user might recognize. You're able to switch protocol, for instance (OpenVPN or IKEv2), decide if and how the client launches with Windows, and reconfigure the server list (sort by city, country or ping time, for instance.)
There's so much more, though, that we can't even begin to discuss it here. But just racing through a few, you can choose your preferred OpenVPN encryption method (AES-128/256, CBC/GCM, CAMELLIA-128/256-CBC), opt to pick locations down to the server level, set up an entire table of port forwarding rules, opt to pass your traffic through multiple servers, configure proxies, choose from multiple stealth technologies to bypass VPN blocking (Stunnel, SSH, Obfxproxy3), and take vast control over the client's DNS leak protection and firewall (its souped-up kill switch, preventing IP leaks if the VPN connection drops.)
We took a closer look at what was happening under the hood, but even those low-level details were more impressive than usual. Many VPN clients use old OpenVPN configuration files with minimal commands, for instance. Perfect Privacy's files are smartly designed, up-to-date, and take full advantage of the available technologies. They're as good as we've ever seen.
We've covered a lot of geek-oriented extras, here, but if you're not so technical, don't be put off. Almost all these extras are tucked away in the Settings panel or behind various buttons and links. If all you want to do is click Connect to get online, Disconnect when you're finished, that's all you need to do: you won't run into any complexities unless you go looking for them.
We test the performance of every VPN we review using several speed testing sites
Perfect Privacy claims its Windows client firewall is better than a regular kill switch, and the company just might have a point. We tried closing our VPN connection using ever more drastic techniques, but the client didn't blink. In every case, the firewall immediately blocked our internet access, without any hint of a leak, while the client automatically reconnected.
This protection does introduce a usability issue, as it appears to take a while to configure. Connection times could be as long as 20 seconds, even for IKEv2 - we'd hope to see around 4 seconds, normally, and it can be much less.
And while most VPN clients disconnect almost immediately, but Perfect Privacy can have around an extra 15 second delay while it undoes its firewall and restores normal operations.
Perfect Privacy was able to unblock US Netflix in our tests, so we didn't see any annoying errors
Perfect Privacy sells itself more on its advanced technical features than the ability to 'watch Hulu from anywhere', so we weren't expecting great website unblocking performance. But the results were fractionally better than we expected: although the service failed with Amazon Prime Video, BBC iPlayer and Disney+, it did get us into US Netflix and easier platforms like US YouTube.
Our speed tests started reasonably well, with downloads averaging 65-68Mbps on our 75Mbps UK test line. Speeds were a little more inconsistent than usual, but most of the time they performed very well.
US performance was very different, though. We gave Perfect Privacy room to breathe with a 600Mbps connection, but speeds were consistent at around 35-40Mbps. That's not a disaster - 35Mbps is perfectly adequate for most tasks - but it lags far, far behind the best of the competition. Across 20 tests, for instance, Speedify's lowest result - not the average, the very worst it achieved - was 256Mbps.
Perfect Privacy's tests were taken in March and April 2020, during the coronavirus lockdown, so it's possible that the results were affected by extra internet traffic (all those extra Netflix streams have to flow through somewhere.) Unlikely, as other VPNs have scored very well, but we can't rule it out.
The picture improved at the end of the review, though, as the Windows client flew through our privacy tests, returning IP addresses from the countries we expected and effortlessly blocking any and all DNS leaks.
Perfect Privacy has a lot of powerful features under the hood, but its handful of clumsy apps desperately needs a refresh, performance wasn't good for us, and even the cheapest plan is 50-100% more expensive than it should be. If you need its specific features, take a look, but if you're happy with the basics, there are very capable VPNs around for a lot less money.